Simon H. was precise on offering an ideal stairlift for my health requirements. We Needed many specific tech features to make it a good fit, Simon worked with the home office to provide something... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We had Steve Watson round today. He was very helpful and polite, had others who were really expensive and long fit dates Steve sorted me out a recon and being fitted next week many thanks Steve
Chris Newson came to visit us to tell us about a stair lift & quote which he was very informative we was very impressed no pressure for a sale but we have agreed to have one fitted thank you so much K... Toon meer
The service offered was fantastic. The surveyor Julie was lovely, really knew her job & gave us great advice. We were quoted a good price & were given an installation date straightaway so no waiting... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
My Mobility UK is your trusted nationwide provider of affordable, reliable stairlift solutions. We help families across the UK regain their independence at home with a wide range of new and reconditioned stairlifts, tailored to fit every type of staircase — straight, curved, or outdoor. We pride ourselves on delivering honest advice, transparent pricing, and rapid service. Every stairlift we install includes: - A minimum 12-month warranty - Free survey and no-obligation quote - Professional installation by qualified engineers - 24/7 support for aftercare and servicing Whether you're looking for a quick install, a second-hand stairlift, or expert guidance for a loved one, we're here to help, with no pressure and no pushy sales tactics. We also provide: - Stairlift removal and buyback services - Installation within days, not weeks - Flexible finance options, subject to eligibility Thousands of families trust My Mobility UK because we put care, convenience, and cost at the heart of everything we do. 🌐 Learn more at mymobilityuk.co.uk 📞 Call us on 0800 129 9191 to speak to a friendly advisor
Our promise to you
Geschreven door het bedrijf
- We’re committed to our customers!
- We have a longstanding commitment to treat every customer with respect, support, and kindness.
- Quality you can trust
- We provide reliable stairlifts, installed by professionals, with honest advice and transparent pricing.
- Here when you need us
- Our friendly team is available to answer questions and provide aftercare whenever you need it.
Our installation promise
Fast, professional fitting
Get your stairlift expertly installed within days of order confirmation.
Contactgegevens
5 Roydsdale Way, BD4 6SE, Bradford, Verenigd Koninkrijk
- 0800 129 9191
- office@mymobilityuk.co.uk
- mymobilityuk.co.uk
Trusted Stairlifts, Great Value
4,7
Uitstekend
228 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Was told good and bad all well explained
23 april 2026
Antwoord van My Mobility UK
Hi Barry, thank you for your feedback. We’re pleased to hear that everything was explained clearly, including both the pros and cons, so you could make an informed decision.
Very prompt and efficient service.
16 april 2026
Antwoord van My Mobility UK
Hi, thank you for your review. We’re glad you found our service prompt and efficient. Your feedback is much appreciated.
The service offered was fantastic
The service offered was fantastic. The surveyor Julie was lovely, really knew her job & gave us great advice. We were quoted a good price & were given an installation date straightaway so no waiting around. Would recommend anyone considering a stairlift to get in touch for a quote.
22 april 2026
Antwoord van My Mobility UK
Hi, thank you for your fantastic review. We’re so pleased Julie was able to provide expert advice and a smooth experience from start to finish. It’s great to hear you were happy with the price and quick installation date—thank you for your recommendation.
Stair lift
Simon Hazel did the survey for my father-in-law. Very happy with the service.
17 april 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
Hi Derek, thank you for your review. We’re pleased to hear you were happy with the service Simon provided during the survey for your father-in-law. We really appreciate your feedback.
The surveyor Simon Hazel did the…
The surveyor Simon Hazel did the survey. Excellent service. Great stairlifts.
17 april 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
Hi, thank you for your feedback. We’re delighted to hear you received excellent service from Simon and that you’re happy with your stairlift.
Stairlift dilemma
Contacted My Mobility ltd and arranged to see Julie on Tuesday 14th April, who was on time, always a good start for us old 'uns. She was fantastic, not patronising in any way, extremely friendly and professional. My German Shepherd loved her. She recommended a system that she felt would benefit me the most. Ironically it was also one of the lifts I had shortlisted via google. There was no pressure sales technique and in fact I have called her a couple of times since to go over certain technical issues and she re-affirmed my decision to purchase a stairlift from My mobility UK. And installation is very quick, only a few days to wait. Thanks very much for everything. Pity not all businesses has people like her. Life would be so much easier
14 april 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
Hi David, thank you for your detailed and thoughtful review. We’re so pleased Julie made such a positive impression and provided friendly, professional advice without any pressure. It’s great to hear she helped confirm your decision and that everything is moving quickly towards installation. We’ll be sure to pass on your kind comments.
Speedy service
Emailed a quote enquiry at midday, phone call from the team at 12.10pm, engineer came and measured up at 4pm. Simon was fantastic, measured up, talked through all possible options, provided a competitive quote. No “hard sell” involved.
15 april 2026
Antwoord van My Mobility UK
Hi, thank you for your review. We’re delighted to hear you were impressed with the speed of our response and service. It’s great to know Simon provided clear guidance, a competitive quote, and a no-pressure experience.
Excellent service 100 percent professional
I would just like to share what a professional efficient and caring person Aaron is , as part of the my mobility team .since the installation of our stairlift for our elderly mum,I have had to call him on several occasions, he is quick to respond to messages. He is extremely patient as it has always been user error.
Again yesterday another problem which was resolved today .I cannot thank him and his team enough. 100 percent excellent service. Thank you
13 april 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you so much for your wonderful review.
We’re delighted to hear about the excellent service Aaron has provided. It’s great to know he has been responsive, patient, and supportive, especially when assisting with any issues. We’ll be sure to pass your kind words on to him and the team.
Thank you again for your feedback—it really means a lot.
Had steve Watson round
Had steve Watson round, we found him very polite and 8s helpfulness was much appreciated many thanks
14 april 2026
Antwoord van My Mobility UK
Thank you so much for your wonderful review.
We’re delighted to hear about the excellent service Aaron has provided. It’s great to know he has been responsive, patient, and supportive, especially when assisting with any issues. We’ll be sure to pass your kind words on to him and the team.
Thank you again for your feedback—it really means a lot.
Very friendly and offered a good range…
Very friendly and offered a good range of prices
14 april 2026
Antwoord van My Mobility UK
Dear Mr Hollands,
Thank you for your review.
We’re glad to hear you found the service friendly and that a good range of options was provided. We appreciate your feedback.
Antwoord van My Mobility UK
Dear Francis,
Thank you for your review.
We’re pleased to hear that Steve was helpful during your visit. We’ll be sure to share your feedback with him.
Great installation service
Great installation service. No mess left, speedy, demonstration of features and explanation of aftercare.
7 april 2026
Review zonder uitnodiging
Antwoord van My Mobility UK
Dear Deborah,
Thank you for your kind review.
We’re delighted to hear that you were happy with the installation service and that everything was completed efficiently and left tidy. It’s great to know the demonstration and aftercare explanation were helpful.
Antwoord van My Mobility UK
Dear Ian,
Thank you for your review.
We’re pleased to hear everything was well explained and that you are happy with the equipment provided. Your feedback is much appreciated.
I recently had my initial appointment…
I recently had my initial appointment with Steve Watson from My Mobility and found the whole experience very positive.
Steve was friendly, approachable, and made the process feel straightforward from the outset. He took the time to explain everything clearly without overcomplicating things, which made it much easier to understand the options available. There was no pressure at any stage, and I felt comfortable asking questions.
The visit itself was well organised and efficient, and I have now placed my order. At this stage, everything has gone smoothly and exactly as expected, so I am hopeful that the rest of the process will continue in the same way.
A great first impression and a reassuring start to the journey.
11 april 2026
Antwoord van My Mobility UK
Dear Edward,
Thank you for your detailed and thoughtful review.
We’re delighted to hear that Steve made such a positive first impression and that the process felt clear, straightforward, and pressure-free. It’s great to know you felt comfortable throughout and confident enough to proceed.
We look forward to continuing this positive experience through to installation.
Very good at explaining everything…
Very good at explaining everything Steve Watson talked through everything so that we understood everything.
Sue Wright
11 april 2026
Antwoord van My Mobility UK
Dear Sue,
Thank you for your review.
We’re pleased to hear that Steve explained everything clearly and ensured you fully understood your options. We’ll be sure to pass on your kind feedback.
Steve Watson came and was very helpful
Steve Watson came and was very helpful. Sold us a good little lift which looks just what we need.
9 april 2026
Antwoord van My Mobility UK
Dear Charis,
Thank you for your kind review.
We’re glad to hear that Steve was helpful and that the lift recommended looks well suited to your needs. Your feedback is greatly appreciated.
Steve Watson
Steve Watson . Happy with the service,very fast and explained everything I needed to know.
9 april 2026
Antwoord van My Mobility UK
Thank you for your review.
We’re pleased to hear you were happy with the service provided by Steve and that everything was explained clearly and efficiently. We’ll be sure to share your feedback with him.
Nick came to see us
Nick came to see us, there was no hard sell.
We are assured the stair lift is right for us.
Thank you Nick
7 april 2026
Antwoord van My Mobility UK
Hi Geoffrey,
Thank you very much for your kind review.
We’re really pleased to hear that Nick provided a helpful and reassuring visit, and that you felt comfortable with no pressure or hard sell. It’s great to know you feel confident that the stairlift is the right solution for you.
We’ll be sure to pass your thanks on to Nick — he’ll really appreciate it.
Excellent service
Excellent service , neat looking, it's perfect , recommend my mobility to anyone.
Only an hour to assemble.
Jo very helpful & polite.
Mrs Hoyle
19 maart 2026
Antwoord van My Mobility UK
Thank you for your wonderful review, Mrs Hoyle. We’re delighted to hear you’re so pleased with your stairlift and that the installation was quick and tidy. It’s great to know Jo was helpful and polite throughout. Your recommendation means a lot to us.
i had my stair lift installed yesterday…
i had my stair lift installed yesterday (forgotten chaps name) but he was 100%at his job all went smooth he apologised for being a little late but there are so many roadworks in this area he got caught in
a very pleasant chap just got on with the job cleaned up all his bits and pieces and off to his next job thank you very much for your very quick service from survey to delivery that you once again for all you have done
27 maart 2026
Antwoord van My Mobility UK
Thank you for your kind feedback. We’re so pleased to hear your installation went smoothly and that our engineer provided such a professional and courteous service, even with the road delays. We’ll be sure to pass on your comments, and we really appreciate your recognition of the whole process from survey to delivery.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.