My Mobility UK Reviews 234

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Simon H. was precise on offering an ideal stairlift for my health requirements. We Needed many specific tech features to make it a good fit, Simon worked with the home office to provide something... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Friendly professional service from Dan & Keith. Explained everything went through all the choices available for us - we have very steep stairs. We've now purchased our stair lift and very pleased wi... Toon meer

Beoordeeld met 5 van de 5 sterren

We had Steve Watson round today. He was very helpful and polite, had others who were really expensive and long fit dates Steve sorted me out a recon and being fitted next week many thanks Steve

Beoordeeld met 5 van de 5 sterren

I found Steve very helpful and patient and very informative without being pushy in any way. It has been a pleasure doing business with him

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier
  2. Liftenservice

Geschreven door het bedrijf

My Mobility UK is your trusted nationwide provider of affordable, reliable stairlift solutions. We help families across the UK regain their independence at home with a wide range of new and reconditioned stairlifts, tailored to fit every type of staircase — straight, curved, or outdoor. We pride ourselves on delivering honest advice, transparent pricing, and rapid service. Every stairlift we install includes: - A minimum 12-month warranty - Free survey and no-obligation quote - Professional installation by qualified engineers - 24/7 support for aftercare and servicing Whether you're looking for a quick install, a second-hand stairlift, or expert guidance for a loved one, we're here to help, with no pressure and no pushy sales tactics. We also provide: - Stairlift removal and buyback services - Installation within days, not weeks - Flexible finance options, subject to eligibility Thousands of families trust My Mobility UK because we put care, convenience, and cost at the heart of everything we do. 🌐 Learn more at mymobilityuk.co.uk 📞 Call us on 0800 129 9191 to speak to a friendly advisor

Our promise to you

Geschreven door het bedrijf

We’re committed to our customers!
We have a longstanding commitment to treat every customer with respect, support, and kindness.
Quality you can trust
We provide reliable stairlifts, installed by professionals, with honest advice and transparent pricing.
Here when you need us
Our friendly team is available to answer questions and provide aftercare whenever you need it.

Our installation promise

Fast, professional fitting

Fast, professional fitting
Get your stairlift expertly installed within days of order confirmation.

Contactgegevens

Promotion box for My Mobility UK

Trusted Stairlifts, Great Value

Fast surveys, expert fitting & top prices on new & reconditioned lifts

4,7

Uitstekend

TrustScore 4.5 uit 5

234 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Beoordeeld met 5 van de 5 sterren

John was awesome a scholar and a…

John was awesome a scholar and a gentleman straight forward honest and fair service was brilliant price was very good

5 maart 2026
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Antwoord van My Mobility UK

Thank you for your review, Nassar. We’re very pleased to hear that John provided honest and straightforward advice and that you were happy with both the service and price. We’ll be sure to pass your kind comments on to him.

Beoordeeld met 5 van de 5 sterren

From start to finish,very professional

From start to finish,very professional, I must say thanks to the surveyor Mike Carrol and to to smashing efficient fitter Shaun , happy wifey too

27 februari 2026
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Antwoord van My Mobility UK

Thank you for your review, Stephen. We’re delighted to hear you were happy with the service from start to finish. We’ll be sure to pass your thanks on to Mike and Shaun. It’s great to hear your wife is pleased with the result too!

Beoordeeld met 5 van de 5 sterren

The representative Chris Newson…

The representative Chris Newson explained everything in detail and also showed us videos of the product working. He was very polite and helpful.

4 maart 2026
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Antwoord van My Mobility UK

Thank you for your feedback, Trevor. We’re very pleased Chris was able to explain everything clearly and demonstrate how the product works. We really appreciate you taking the time to leave your review.

Beoordeeld met 5 van de 5 sterren

Steve Watson excellent service and very…

Steve Watson excellent service and very professional ….

4 maart 2026
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Antwoord van My Mobility UK

Thank you for your review, Grant. We’re pleased to hear you received excellent service from Steve and that you found the experience professional. Your feedback means a lot to us.

Beoordeeld met 5 van de 5 sterren

Steve Watson called today gave us…

Steve Watson called today gave us options and was very helpful, decided on a nearly new lift and a big thank you Steve, a credit to your company

3 maart 2026
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Antwoord van My Mobility UK

Thank you for your kind review, Mr Fell. We’re glad Steve was able to provide helpful advice and guide you through the options to find a suitable nearly new stairlift. We’ll be sure to pass your comments on to him.

Beoordeeld met 5 van de 5 sterren

Steve Waston was fantastic

Steve Waston was fantastic

3 maart 2026
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Antwoord van My Mobility UK

Thank you for your review, Helen. We’re delighted to hear that Steve provided fantastic service. Your feedback is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Julie was very helpful and explained…

Julie was very helpful and explained everything to me and left me feeling confident in my purchase.

28 februari 2026
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Antwoord van My Mobility UK

Thank you for your lovely review, Janet. We’re very pleased Julie was able to explain everything clearly and leave you feeling confident in your purchase. We’ll be sure to share your feedback with her.

Beoordeeld met 5 van de 5 sterren

My Mobility

Very straight forward easy to understand
Steve Watson very knowledgeable

27 februari 2026
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Antwoord van My Mobility UK

Thank you for your review. We’re pleased to hear that Steve provided clear and knowledgeable advice and made the process easy to understand. Your feedback is much appreciated.

Beoordeeld met 5 van de 5 sterren

No 1 for stair lifts

From the first enquiry I was treated with respect & kept up to date with the progress, the surveyor was polite & knowledgeable with good advice, the price I was given was good. The stair lift was expertly fitted 1 week later by a real professional fitter.
This company provides real service rarely seen nowadays.

17 februari 2026
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Antwoord van My Mobility UK

Dear Keith,

Thank you for your fantastic review. We’re delighted you felt respected and well looked after throughout the process. It’s great to hear everything went smoothly from survey to installation — your kind words mean a great deal to our team

Beoordeeld met 5 van de 5 sterren

Very nice and helpful gentleman

Very nice and helpful Keith Hall he was very polite and explained everything in great detail. I was very impressed with him.

25 februari 2026
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Antwoord van My Mobility UK

Dear Mrs Whowell,

Thank you for your lovely feedback. We’re so pleased you found the service polite, helpful and clearly explained. We really appreciate your 5-star review.

Beoordeeld met 5 van de 5 sterren

my stairlift

your sales rep (Steve Watson ) arrived on time, was polite ,knowledgable and friendly who gave me a comprehensive opinion of the stairlift I was interested in, I ultimately decided to go ahead with my original choice, I have since had the stairlift fitted and it works exactly as described ,the fitter (Lee)was also very good and efficient in all a very good product that did exactly as promised, well done M.D.

19 februari 2026
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Antwoord van My Mobility UK

Dear Michael,

Thank you for your wonderful review. We’re pleased Steve and Lee provided knowledgeable and efficient service, and that your stairlift is working exactly as described. We truly appreciate your support.

Kind regards,
My Mobility Stairlifts

Beoordeeld met 5 van de 5 sterren

Upstairs Downstairs !the whole process of choosing a helping handing a…

the whole process of choosing a stairlift from the options and type available and suitable for my home ,was explained thoroughly and courteously and in a confident and friendly manner by Siobham at her visit.

23 februari 2026
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Antwoord van My Mobility UK

Dear Susan,

Thank you for your kind comments. We’re delighted Siobhan was able to guide you clearly and confidently through the options available. We appreciate you taking the time to leave a review.

Kind regards,
My Mobility Stairlifts

Beoordeeld met 4 van de 5 sterren

Nice personable lady

Nice personable lady. Friendly & knowledgeable.

24 februari 2026
Review zonder uitnodiging
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Antwoord van My Mobility UK

Thank you for your 5-star review. We’re so pleased you found the service friendly and knowledgeable — your feedback is greatly appreciated.

Kind regards,
My Mobility Stairlifts

Beoordeeld met 5 van de 5 sterren

Simon Hazael the surveyor came to…

Simon Hazael the surveyor came to assess us for a stairlift and are very happy to say we purchased exacty what we required with the expert advice frim Simon who is a credit ti his company

24 februari 2026
Review zonder uitnodiging
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Antwoord van My Mobility UK

Dear Ian,

Thank you for your fantastic feedback. We’re delighted Simon was able to provide expert advice and help you choose exactly what you needed. We’ll be sure to pass on your kind words.

Beoordeeld met 5 van de 5 sterren

Preliminary Visit

This was a preliminary sales visit to explore the possibility of a chair lift at my apartment. Paula was knowledgeable and professional providing me with detailed information on type of chair and installation details. I have all the information needed to make my decision

24 februari 2026
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Antwoord van My Mobility UK

Dear Mr Craven,

Thank you for your positive review. We’re pleased Paula was able to provide clear and detailed information to help you make an informed decision. We’re here if you need any further assistance.

Kind regards,
My Mobility Stairlifts

Beoordeeld met 5 van de 5 sterren

The surveyor Simon hazel came to my…

The surveyor Simon hazel came to my sons home to survey for a starlift and we were very happy with his professional attitude and the wonderful choice of stairlifts at very competitive prices of which we chose a st 600 which is being fitted on Friday to our delight.

24 februari 2026
Review zonder uitnodiging
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Antwoord van My Mobility UK

Dear Mark,

Thank you for your great review. We’re delighted you were happy with Simon’s professional approach and competitive options. We hope the installation goes smoothly on Friday and that you’re thrilled with your new stairlift.

Kind regards,
My Mobility Stairlifts

Beoordeeld met 5 van de 5 sterren

Everybody we dealt with was really…

Everybody we dealt with was really helpful from surveyor Simon to fitters Charlie and Josh. Clean, tidy and on time all with good manners and humour!

23 februari 2026
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Antwoord van My Mobility UK

Thank you so much for your wonderful review.

We’re delighted to hear that Simon, Charlie and Josh all made such a positive impression. Clean, tidy, punctual and friendly service is exactly what we strive for, so it’s fantastic to know that came across — humour included!

We really appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Siobhan was a very pleasant helpful…

Siobhan was a very pleasant helpful lady. Arrived when she said she would and measured everything for us.
Gave us a quote on 3 Stair lifts.
Excellent

23 februari 2026
Review zonder uitnodiging
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Antwoord van My Mobility UK

We’re so pleased to hear that Siobhan was helpful, punctual and thorough during her visit. Providing clear options and detailed quotations is an important part of helping our customers make the right choice, so we’re glad you found the service excellent.

We appreciate your review very much.

Beoordeeld met 5 van de 5 sterren

Fast and efficient service

Fast and efficient service, reasonable price. Friendly and helpful.

13 februari 2026
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Antwoord van My Mobility UK

Dear Jane,

Thank you for your kind review.

We’re delighted that you found our service fast, efficient and reasonably priced. Friendly and helpful support is what we aim to provide every time.

Thank you for choosing My Mobility UK.

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