We had a survey carried out by Julie yesterday for the fitting of a suitable stairlift for our elderly mother I have to say that we were put at ease from the beginning with her friendly and cli... Toon meer
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Lees wat reviewers zeggen
Simon H. was precise on offering an ideal stairlift for my health requirements. We Needed many specific tech features to make it a good fit, Simon worked with the home office to provide something... Toon meer
Bedrijf heeft geantwoord
Steve Watson came today and was very friendly, helpful, professional and informative He showed us and gave both positive and negative points. We have ordered a stairlift on his recommendation.
Friendly professional service from Dan & Keith. Explained everything went through all the choices available for us - we have very steep stairs. We've now purchased our stair lift and very pleased wi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
My Mobility UK is your trusted nationwide provider of affordable, reliable stairlift solutions. We help families across the UK regain their independence at home with a wide range of new and reconditioned stairlifts, tailored to fit every type of staircase — straight, curved, or outdoor. We pride ourselves on delivering honest advice, transparent pricing, and rapid service. Every stairlift we install includes: - A minimum 12-month warranty - Free survey and no-obligation quote - Professional installation by qualified engineers - 24/7 support for aftercare and servicing Whether you're looking for a quick install, a second-hand stairlift, or expert guidance for a loved one, we're here to help, with no pressure and no pushy sales tactics. We also provide: - Stairlift removal and buyback services - Installation within days, not weeks - Flexible finance options, subject to eligibility Thousands of families trust My Mobility UK because we put care, convenience, and cost at the heart of everything we do. 🌐 Learn more at mymobilityuk.co.uk 📞 Call us on 0800 129 9191 to speak to a friendly advisor
Our promise to you
Geschreven door het bedrijf
- We’re committed to our customers!
- We have a longstanding commitment to treat every customer with respect, support, and kindness.
- Quality you can trust
- We provide reliable stairlifts, installed by professionals, with honest advice and transparent pricing.
- Here when you need us
- Our friendly team is available to answer questions and provide aftercare whenever you need it.
Our installation promise
Fast, professional fitting
Get your stairlift expertly installed within days of order confirmation.
Contactgegevens
5 Roydsdale Way, BD4 6SE, Bradford, Verenigd Koninkrijk
- 0800 129 9191
- office@mymobilityuk.co.uk
- mymobilityuk.co.uk
Trusted Stairlifts, Great Value
4,7
Uitstekend
238 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Steve Watson very good service 👏
Steve Watson very good service 👏
15 november 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
Hi Sue,
Thank you for the five stars and for recognising Steve Watson’s service. If there is anything more we can do, we are a call away on 0800 129 9191.
— MyMobilityUK Customer Care
Top Class - I recommend this company and product.
I recently realised the need for a stairlift, and it took me little time to find the one that appeared to suit our needs, discovering My Mobility Uk online, and choosing the Handicare 1100.
Chris Newson visited us on the 3rd November and provided full information, agreed on a price and date of installation etc. Within 5 days the installation had taken place and everything carried out with the minimum of fuss and the maximum of efficiency.
Chris’s expertise in everything he said and did was of the utmost quality, with his knowledge on stairlifts absolutely top rate, and his personality shining from beginning to end.
Extremely impressed.
Clive Hillier,
Castor,
Peterborough.
7 november 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
Hi Clive,
We really appreciate your detailed review. It is great to hear that Chris provided clear information, agreed on everything up front, and that installation of the Handicare 1100 was completed quickly and efficiently. Thank you for trusting us with your stairlift. If you need any aftercare or servicing, please call 0800 129 9191.
— MyMobilityUK Customer Care
I have used many different people for…
I have used many different people for work and were very impressed with the way mike Carroll
Did his survey and we purchased 2 Stairlift got a great price and good quality and values and wood recommend this company and the installer went out of his way to help me very clean and professional installed thank you for your help My mobility wood recommend 10 stars out of 10 thank you
6 november 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
Hi Mark,
Thank you for the fantastic feedback and for choosing us for two stairlifts. We are pleased that Mike Carroll’s survey helped and that the installer went the extra mile with a clean, professional job. We appreciate the recommendation. For any aftercare or questions, we are here on 0800 129 9191.
— MyMobilityUK Customer Care
Our installation
Very good service and Steve was very helpful
10 november 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
Hi Mrs North,
Thank you for sharing your experience. We are glad everything went well and that Steve was helpful. If you need any support or a service visit in future, please get in touch with us on 0800 129 9191.
— MyMobilityUK Customer Care
The home assessment and fitting of the stairlift
Paula Szubrycht came to do our home assessment and was friendly and very helpful in assessing our needs for the stair lift. She was thorough and really helped us to choose the appropriate stair lift. The engineer from Aspire who came to fit it was polite, friendly and efficient. He talked us through using it and we both had a go to see how it worked
4 november 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
Hi I. Garland,
Thank you for the thoughtful review. We are delighted that Paula Szubrycht’s assessment helped you choose the right stairlift, and that the Aspire engineer installed it efficiently and showed you how everything works. If you have any questions as you get used to the lift, we are here on 0800 129 9191.
— MyMobilityUK Customer Care
Excellent service
Trevor who came to my mums home explained everything to us in a clear and concise manner. He was very kind to mum and he was polite. The engineer who fitted the stairlift was great, very polite and he explained the way mum needed to operate the lift by demonstrating himself and also instructed mum when she first used it. Both of these gentlemen get a 5 🌟 review from us
4 november 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you so much for your lovely review of Trevor, our surveyor. We're delighted to hear that you had a positive experience and truly appreciate you taking the time to share your feedback.
Trevor is a valued member of our team, and your kind words mean a great deal to him—and to all of us.
Very good very helpful..
Very good very helpful..
Steve Watson
4 november 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you for your kind review on Julie our surveyor
Julie was a very personable person and…
Julie was a very personable person and made everyone feel at ease whilst explaining the options of lifts and procedures for getting one fitted.
14 oktober 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you so much for your thoughtful review of Julie. We're delighted to hear that she made a positive impression and that your experience with us was a great one.
Steve Watson called today to do a…
Steve Watson called today to do a survey for a stair lift he was really pleasant to talk to and explained everything I needed to know to make an informed choice
1 november 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you so much for your kind words about Steve, our surveyor. We're thrilled to hear that you had such a positive experience and truly appreciate you taking the time to share your feedback.
Steve Watson has been very thorough…
Steve Watson has been very thorough explaining all the benefits
31 oktober 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you for your lovely review on Steve, I'll be sure to pass it along to him.
Julie very patient and helpful
24 oktober 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you for a lovely review on Julie.
Great Service
We found Julie's explanation of products that would most suit our needs very informative and helpful which assisted us making an informed choice of stair lift. I found Julie genuine, open and approachable and felt confident in our decision to go ahead with a stairlift.
28 oktober 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you so much for your kind words about Julie, our surveyor. We're delighted to hear that you had such a positive experience and truly appreciate you taking the time to share your feedback.
Julie takes great pride in her work, and knowing that her efforts made a difference means the world to her—and to all of us.
If there’s anything more we can help with, please don’t hesitate to get in touch.
My Mobilty UK | Consultant
Mike was very friendly and explained all our options clearly and was knowledgeable. Explaining how different options could apply with their relative pros and cons.
Answered all questions and provided information as needed.
30 oktober 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you so much for taking the time to leave such a lovely review about Mike, our surveyor. We're delighted to hear that you had a positive experience and that Mike’s work made a great impression.
We’ll be sure to pass along your kind words—feedback like yours means a lot to us and to Mike personally.
No hard sell thank goodness
Mike and Steve from My Mobility UK visited us yesterday to do an initial survey of our staircase and tell us what stairlift, in their opinion, would be most suitable for us. They were both very pleasant and knowledgeable, gave us two quotes (new and reconditioned) and went on their way without subjecting us to a "hard sell", for which we were very grateful. Today, we had a follow upcall call from Tom who gave us a third quote to consider.
28 oktober 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you so much for your fantastic review! We're absolutely delighted to hear that Mike and Steve, our surveyors, made such a great impression—and that Tom from the office was equally helpful and supportive throughout your experience.
We’re incredibly proud of our team and it’s always rewarding to know their hard work and dedication are making a difference. Your kind words mean a lot to all of us, and we’ll be sure to pass them along to Mike, Steve, and Tom—they’ll be thrilled to hear your feedback!
The surveyor knew what he was talking…
The surveyor knew what he was talking about and his advice was sound- Steve Watson
29 oktober 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
Thank you so much for your lovely review of Steve, our surveyor. We're delighted to hear that your experience was such a positive one and that Steve made a great impression.
We’re proud to have team members like Steve who consistently go above and beyond to provide excellent service. Your feedback means a lot—not just to us, but to Steve as well!
If there's anything more we can help you with, please don’t hesitate to get in touch.
Great service from beginning to end
Great service from beginning to end. Fast, efficient, great communication and very easy. Thank you so much
24 oktober 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
We’re truly grateful for your lovely feedback about MyMobility UK. It means so much to us that you took the time to share your experience. Our team is committed to providing compassionate, expert service every step of the way, and knowing that we’ve made a positive impact is incredibly rewarding.
Thank you again for your support—it’s customers like you who inspire us every day.
Buying a stair lift. Excellent evperience
Steve W was able to answer all my questions using language i could understand.he was very empathetic about the problems we needed solving. He is very easy to talk to.
I felt all the relevant options were discussed.
27 oktober 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
We’re truly grateful for your lovely feedback about Steve, our surveyor. It’s wonderful to hear that his empathetic approach made a meaningful difference during your experience. Steve takes great care to listen and understand each customer’s needs, and your kind words are a testament to his dedication.
Thank you for taking the time to share your thoughts—we’re so pleased we could support you.
Siobhan
Siobhan, your Rep was very thorough and explain well the advantages and the cost of the recommended stairlifts.we will discuss the offer with other members of the family before we make a decision.
27 oktober 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
We’re absolutely thrilled to receive your wonderful 5-star feedback about Siobhan, our surveyor. She’s dedicated to making every step of the stairlift process smooth and reassuring, and it’s fantastic to hear that her support made such a positive impact.
Your kind words mean a great deal to Siobhan and the whole team
Steve was so helpful and guided us to…
Steve was so helpful and guided us to make the right choice - quality and price. He made it easy for mum to chose and feel comfortable about the whole process. Great service - thank you! Jo
20 oktober 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
We’re so grateful for your lovely feedback about Steve, our surveyor. It’s wonderful to hear that his support made a positive difference in your experience. Steve takes great pride in helping customers find the right solution, and your kind words truly mean a lot.
We’re glad we could help, and we appreciate you taking the time to share your thoughts!
plesent experience
From the time their representative came to measure and quote, all the personel were knowlegable and polite, which made it a plesent experience. The installer was a very pleasant man who just got on with the job, cleanly and efficiently. The price for a very good quality stannah lift was very good value for money. The only reason for the four stars, is the amount of so called courtesy calls, to see if you wanted to buy after being given the quote, but this was standard for all the companys we had quotes from
21 oktober 2025
Review zonder uitnodiging
Antwoord van My Mobility UK
We truly appreciate your thoughtful feedback about our surveyor and stairlift engineers. It’s wonderful to hear that their expertise and care made a positive impact on your experience. Our team takes great pride in delivering reliable, compassionate service, and your kind words mean a lot to us.
Thank you for choosing us—we’re so glad we could support your mobility needs.
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