MyNextMattress.co.uk Reviews 

Never thought I’d say this about a mattress company, but best customer experience I’ve had in a long while. My product went out of stock but rather than making this my problem, the customer service team offered a number of solutions and made sure I never went without a mattress given we had a guest staying with us that week. Would recommend my next mattress and already have to friends.

Great prices for quality branded mattresses.
I called up and asked few questions.
Very helpful advice.
Good service.
Delivery was good and on time.
Pleased with purchase.

Problems with the delivery. No communication, but MyNextMattress sorted everything out. The problem wasn't theirs. Excellent service and great communication.

Good quality mattress really good service and very quick delivery.

Brilliant delivery team, on time and good communication. Love my new mattress !

It’s been a month and I’m still waiting for my mattress. I was originally told it would be delivered on 5 September, but the delivery date was later changed to 14 September. Since then, I haven’t received any updates not even an email. It’s now 11.35pm 14th September.
I regret not ordering direct from Nectar.

Delivered on time by a friendly smile. Not slept on the mattress yet but it’s looking good. Very good price so hoping it’s comfortable.

Excellent service and product, the delivery were so polite and hepful, also on time. So pleased! Highly recommended

⭐️⭐️⭐️⭐️⭐️
We ordered an Emma Diamond Deluxe No Springs Mattress, and unfortunately our first delivery arrived in a ripped box and, once we unpacked it, we realised it was the wrong mattress.
We contacted Emma and were told it was old stock and to use it until they could arrange delivery of the correct mattress. We ended up waiting 5 weeks. During this time, we went onto the Emma website and noticed that the mattress we had originally ordered was back in stock and available to order for next-day delivery.
We contacted Emma again to ask when ours would arrive, and were told it would be delivered within two days. Thankfully, it was — although I do wonder how much longer we would have been waiting if we hadn't got back in touch.
The delivery men were absolutely lovely. They unwrapped the mattress for us and took all the packaging and box away, which was a great service.
As for the mattress itself — it is lovely and so comfortable! ❤️ We are really pleased with it and are sleeping very comfortably.
So, although the initial experience and the 5-week wait were disappointing, we are very happy with the mattress and the delivery service in the end.

I haven’t as yet opened the box of my new mattress but just want to say that the delivery service was excellent. I was kept informed as to exactly when the mattress was to arrive and I was rung 10 mins before arrival which I found very helpful.

Very good communication and transparent. Honesty really works well in customer service

Good price,quick delivery.

Great customer service and communication order was here very quickly and over the moon with the new mattress

Great price and good timing for delivery offered .

Very happy with our purchase. Great service from delivery crew.

Good delivery and so far great mattress too. We chose the Hypnos

Excellent company to deal with. Our order was in a split delivery but communication was excellent and we are really happy with the product and service. Would recommend.

Accepted my order on 29.08 with a confirmed delivery date of 04.09. I was then informed on 03.09 the mattress was out of stock and wouldn't be available for 2-3 weeks. Why allow me to place an order and confirm a delivery date. Very disappointed at this and the late notice that it is out of stock