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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’m actually going to give MPC five stars. I was sceptical after ordering and reading the reviews, espousing after trying to contact the company and no one replying to my emails. To be fair, I d... Toon meer

Beoordeeld met 1 van de 5 sterren

Really poor experience from start to finish. We signed off a sample, but when the stock arrived it was done incorrectly. It then took ages to get sorted, with very little communication throughout. All... Toon meer

Beoordeeld met 1 van de 5 sterren

To be fair the clothing arrived in reasonable time. Not quick but within expected. The issue is quality. The shirts are so thin you can see straight through them and the hoodies stitching is un... Toon meer

Beoordeeld met 1 van de 5 sterren

I signed up to trustpilot just to write about this stupid company that as you have guessed, takes money for your order but does not send anything out. Do not use these guys, they tempt you with the... Toon meer

Bedrijfsgegevens

  1. Textieldrukwinkel
  2. ook in
  3. Kledingwinkel
  4. T-shirtbedrijf
  5. T-shirtwinkel
  6. Winkel voor zelfontworpen T-shirts

Informatie afkomstig van verschillende externe bronnen

My Personalised Clothing Printed Polo Shirts, T-Shirt Printing + much more! Design online. Customised, Fast, Free delivery


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

116 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,2

Alle reviews

(116)

7 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Communication issues

Good point: Arrived in reasonable time
Bad Points:
1) Does not fit (not even close),
2) Ordered 'Fruit Of The Loom' polo shirt, what arrived was something made by 'Saxnet'
3) No responses from seller, phone numbers are not working, numerous emails go unanswered, as does the 'contact us' form and 'live chat' is never staffed.

Perhaps they have gone out of business? If not, they soon will with this level of customer service.

EDIT - Eventually had a follow up from mypersonalisedclothing who are addressing my problems with the order. Apparently there was a server issue which impacted their communications.

12 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered some uniforms for work and they…

Ordered some uniforms for work and they were absolutely perfect. The company kept me updated throughout and the delivery was extremely fast. Couldn't be more happy. I was slightly concerned after reading so many negative reviews but from my personal experience I can say this company is fantastic, cannot fault them at all.

8 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I never like leaving bad reviews but I…

I never like leaving bad reviews but I have no choice to. £50 down the drain for botched t-shirts. The print is not right, they over press things and make the artwork bleed but also have gaps in solid colours which is actually baffling. For personalised items they “don’t do refunds” but will “happily take a return and refund you”. Quick to take money but don’t want it give it back. For someone who has a lot of friends in the personalised industry, you do not have to return something personalised as they cannot sell it on. Also apparently on Live Chat my thoughts are “irrelevant”. Spend your money somewhere else. Worst experience I have ever had - will be taking my experience higher as I just want my money back.

3 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Stellar customer service and lovely printing

We needed a rush order of shirts for staff at an event, but I couldn't find an option that would get them to us quickly enough (two working days). I contacted their customer service team via online chat and they responded immediately and were absolutely fantastic. They really made it happen. Everything arrived on time and we're really satisfied with the quality of the stock and printing, as well as how close the colours on the website were to the stock we received (usually a bit of a gamble). I thought the price we paid was really reasonable as well. Couldn't be happier with the company and service.

5 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Non existent customer service and missing order

Unfortunately I too am having the same issues as below. Paid for express shipping and was fooled by their Feefo reviews. They are continuing to ignore my emails and claiming that my email is going into their junk folder so not being seen. I have tried calling and using their online form but still nothing.
Not sure what else to do to get this resolved but I am at the stage where I will need my money back and go elsewhere

21 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid Avoid Avoid!

Ordered T shirts on 16th May. Stated on website would be delivered in 10 - 12 days. Still not delivered. Numerous emails sent but no reply. Have tried ringing but phone never picked up. Do not order from this company.

10 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible service. No communication.

Paid for express shipping May 5th. This should be 3-4 working days and cost almost as much as the 1 x T-shirt I ordered.

The item still hasn't even *shipped* 22 days later.

Contacted them via their website (an online form) and via the "Ideal Print Company" e-mail (which is where the payment goes) on the 12th and 15th May, but received zero response.

You can't cancel the order via their website (and it's perpetually "in production") so have requested a refund via Paypal.

Appalling service.

27 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Items still not shipped after 14 days

I placed an order and requested expedited shipping (3-4 days). The website itself claimed to offer next day shipping, but 3-4 days was the fastest available at checkout.

It has now been 14 days and the order still has not shipped, and there is no response when I contact support via email or phone.

26 mei 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Took money and ignored

My son has a youtube channel, it's only small but he's dedicated. Wanted to get a hoodie with his logo on it, one day maybe do more for subscribers. Order never came, ignored me and my requests. Will have to follow up a refund via my cc as in these times can't afford to be out £25 (turns out I can't even do that so I'm just out money.) Do not use.

*update 1*
finally spoke to someone after several ignored emails and no one answering the phone. Have been told my order is 'in final stages' and will be dispatched later in the week. No apologies but will give another update if it IS actually dispatched (from what I've read this is a common thing they say before ignoring you again)
*update 2*
One week on I contacted them again, they told me they are backlogged but my order will be sent next day tomorrow or I will get a refund, that was 28 hours ago and I've heard nothing... Obviously.
*Update 3*
After almost exactly a month I received the hoodie, the real shame is that its great quality but being ignored, having to chase up a company that have your money and spending way too much stress and my own time on a single item ensures I will not be using them again and my review remains at 1 star.

15 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very impressed

Very impressed. Didn’t think I’d be able to order a personalised t-shirt and have it delivered the next day but that’s exactly what this company did. The print is very nice quality on the shirt and overall couldn’t be more happy. Thank you very much.

24 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid

Awful. I ordered a few times and everything came, and the quality was actually good, even if it took a while to arrive. My most recent order was bigger and i paid extra for express shipping (supposed to be 3-4 days) - its been 3 weeks now and no show. I used the chat function after two weeks and they said it was in the ‘final stages of production’ and would be sent out the following day, along with a refund for the express shipping and tracking details for the shipping, none of which i have heard anymore of and its been another week since then. I have tried calling, the live chat and emailing, and not one person has responded. I assume at this point they have just essentially stolen my money.

24 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No show

Paid for express shipping 3-4 days. Product never arrived. They will not answer emails and customer service hang up as soon as you request shipping details. Have reported them for fraud.

17 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No items or contact for a month. Useless!

No items a month since ordering, no replies from multiple emails to multiple confirmed addresses 2 weeks later. Glad I paid with PayPal so I can get my money back. Totally avoid and go elsewhere.

6 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Came Out Perfect

I rarely leave reviews, but these guys deserve it. Order ID #216199

I placed a last minute order for next day delivery on a custom t shirt. I was checking the order status regularly as I've been let down on using these type of small websites in the past, and the status was updated frequently which made me feel a lot better.

The product arrived the next day as requested, no issues in transit. The shirt itself is precisely how I designed it on the website.

Fantastic work, would definitely use again.

17 december 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely awful company!

Absolutely awful company!! Don't respond to emails, received first order 3 weeks late, the printing was very poor quality and t-shirt was scorched, replacement still not received, I have been waiting since 1st September!! Avoid! Definitely will not be using them again!!

3 november 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don’t order from this company

Don’t order from this company, they communicated with me about my order then suddenly the communication stopped and my order never showed, any emails I sent were never replied too. I had to get my money back through PayPal. They are there to scam you.

1 oktober 2021
Review zonder uitnodiging

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