myqwin.com Reviews 

87
•
TrustScore 3 uit 5

3,2

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Arnaque à fuir, il vous envoit une ou 2 commandes et après il vous enfile quand vous faites la grosse commande ... voili voilà rien a dire de plus on les connais depuis longtemps ces fdp qui fonction... Toon meer

Beoordeeld met 4 van de 5 sterren

I've ordered from myqwin since at least 2019 and they have only continued putting out great products, my most recent purchase proving this. The $50 ounce of Pink Runtz really surpassed my expectations... Toon meer

Beoordeeld met 4 van de 5 sterren

The best quality for $ hands down. Been searching around for a solid shop where I don't have to research "good sites" anymore. Qwin was that company. Only have 4 stars because shipping was phe... Toon meer

Beoordeeld met 5 van de 5 sterren

I've ordered from myqwin multiple times now and haven't had any issues. Prices are some of the best in the game and every flower I've ordered has been on par with or above the other popular vendors I'... Toon meer

Bedrijfsgegevens

  1. Vaporizer winkel

Geschreven door het bedrijf

Best place for for legal THC products at incredible prices.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

87 reviews

5 sterren
4 sterren
3 sterren
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3,2

Alle reviews

(87)

6 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Good experience

Nothing but solid experience from me. Everything I received from them was excellent. They threw in a free cookie one time but I did not eat it; however, I appreciate the effort and the quality of what I did order. Shipping could be better (wish I didn't need to pay extra in order to get a shipment in 7 days) but everything else has been awesome.

7 oktober 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great product

Great product. Shipping slower than I would like at times. But overall happy shopping w them.

30 september 2024
Review zonder uitnodiging
Logo myqwin.com

Antwoord van myqwin.com

Thank you! We're actively looking for more staff to handle the extra orders and we will get better at shipping.

Beoordeeld met 1 van de 5 sterren

I ordered something back on September…

I ordered something back on September 25th. I still have not received anything. All I get from them is an email saying I have not responded to an email I never got so my ticket is closed. This has happened 3 times. I will never recommend this company to anyone they are a rip off.

15 september 2024
Review zonder uitnodiging
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Antwoord van myqwin.com

Hi, thank you for contacting us about this matter. We had an issue with orders from Septemeber 14-15 where many orders disappeared from our database due to a migration process. We thought we were able to retrieve all the data, some like yours, were missing and/or had the wrong shipping information. After investigation, we did ship your package but it went to the wrong address. We sent an email to you to clarify the issue and a resolution. Thank you again for this message.

Beoordeeld met 4 van de 5 sterren

Ordered Sept 19th nothing shipped still

Had an issue with shipping but MyQwin took care of it finally, so I'm reflecting this in the updated review appropriately . Package I got was fire.so no complaints there. I hate it took so long and the back and forth but it's resolved. As others say pay for priority or place and not expect so soon for better results. I'm not patient so that's why I was here. Thanks for fixing myqwin.

17 september 2024
Review zonder uitnodiging
Logo myqwin.com

Antwoord van myqwin.com

Hi Robert, thanks for reaching out to us. We investigated and it looks like we had the wrong tracking number uploaded to your order. We corrected this and can confirm your order was shipped on 10/2. We understand that it was quite late but we have been inundated with an influx of orders and have been trying to get them all out as soon as we can. Please let us know if we can further assist. Thank you.

Beoordeeld met 1 van de 5 sterren

EDIT: PROBLEM SOLVED Incompetent staff and support on all fronts

I am a store owner in Europe. Our last cookie order through puffy Europe has been a terrible experience. First it has been misrouted to Tennessee. After a month it arrived and all of the cookies are melted and crushed. I received a bunch of wet breadcrumbs I can not sell.

In the entire month we waited for the shipment NOBODY answered one single call, nor one single email ( note I called all numbers I could find and wrote to all emails I could find, the phone listed on their invoices doesn’t even exist anymore)

The minimum I expect is a partial refund and some apologies. This is a most unprofessional and cowardly way of doing business.

The products are good but their European branch is comprised of a bunch of unprepared and unprofessional staff.

By the way Joffrey is the sales guy who was assigned to us and he sees our messages on WhatsApp but does not answer them just as he doesn’t answer our calls.

Get back to us.

UPDATE: Order Number SLE1464 on hipuffy.eu

EDIT: they promptly followed up and refunded our order.
They also provided us with the contact of a more reliable sales person.

Thank you Puffy. We will keep being your clients in the future!

27 september 2024
Review zonder uitnodiging
Logo myqwin.com

Antwoord van myqwin.com

Hello sir, can you give us some more information for us to look for your account or order? We will contact you. Thanks

Beoordeeld met 1 van de 5 sterren

The people complaining are legit

The people complaining are legit. Bought 2 oz of flower 13 days ago. No shipping info sent. I contact them still no shipping info sent. Horrible customer service basically you'll get it when you get it. First & last time dealing with these clowns. Called bank & reversed charges.

24 september 2024
Review zonder uitnodiging
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Antwoord van myqwin.com

Hi Emery, we're sorry about this. Could you please send me some information about the order? Order number email etc. I'd like to investigate this asap for you.

Beoordeeld met 1 van de 5 sterren

I got charged the full amount yet…

I got charged the full amount yet didn’t receive any confirmation then once i refreshed my orders page it said my order failed yet they took the money out of my card. I then contacted their support and they said they didn’t charge me yet I showed them the proof.

5 september 2024
Review zonder uitnodiging
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Antwoord van myqwin.com

Hi, Thanks for your review. Could you please message us your order number so we can look into this further? Normally, if an order is "failed, " your card was declined for any number of reasons. Lack of funds, incorrect billing information, etc. What you see on your statement is a pending transaction, not a debit, that will reverse. If you need further clarification we can send it to you. Thanks

Beoordeeld met 5 van de 5 sterren

Never really had a problem here

Never really had a problem here. Was late shipping but not a totally big deal. Ordered a bunch of times. Id say I'm a satisfied customer 😊. Matter fact just made another one lol Thank you

13 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

worst shopping experience

worst shopping experience
ive ordered 3 times and 2 of three times i never even received my package. horrible customer service very late responses and passive aggressive staff, they started marking my orders as fraud and not sending them since i made my first complaint now i have to wait for my money back for the 2nd time. litteraly shop anywhere else! dont get tricked by their 50$ ounces they are 50$ for a reason. they dont even have a real customer support number
the number on their site is incomplete. overall scam i just pray i get my refund

29 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Run terrible customer service

Order the 16th for $285 got a tracking number and confirmation which was weird but due to global glitch I assumed that was the problem. Now the 25th I get an email they cannot fulfill my order. Cannot wait to see how long it will take to get my refund. I emailed several times worst customer service ever.

25 juli 2024
Review zonder uitnodiging
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Antwoord van myqwin.com

Hundreds of orders that were ordered or processed between July 15-17 were stuck at the post office and we did not find out until a few days later. Many orders did not have any update on the tracking number stating "pre-alert" or "waiting to be accepted" even though we had dropped the shipments off (a common issue where the post office does not scan the orders). When we found out that these shipments were being held,we immediately decided to issue refunds to all orders that while we dealt with the post office to clear the shipments. When we issued the refunds we also sent out a mass email to all affected orders updating clients on the issue and resolution. When we issue the refund you should have received a confirmation email and the refund would take anywhere between 3-5 days to get back in to your account.

Beoordeeld met 1 van de 5 sterren

Do not recommend, they are scammers

I would give no stars but I have to give 1 to review. I ordered an ounce of flower and they canceled my order instantly yet charged my card. I had to contact my credit card company to report as fraud. Their site does not have a legit customer service number and they do not respond to chat, nor contact us messages. I would not recommend doing business with them. They are a scam.

13 juli 2024
Review zonder uitnodiging
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Antwoord van myqwin.com

Unfortunately, we have anti-fraud software that will automatically cancel an order if it detects that it is high risk. All orders that are high risk will be checked and we will reach out for additional verification to further process the order. I believe that you must have placed an order during July 15-18 and we were inundated with emails and messages in our discord to respond on time. We truly apologize about this and we've reached out to all customers during that time to fix any and all issues.

Beoordeeld met 1 van de 5 sterren

He sprays his flower please please…

He sprays his flower please please please don’t buy. If you need to test for yourself look at the numbers they are that low for a reason… I was a regular of theirs who would’ve raved about them as a company but have recently been getting sick as a result of their products. Took it to a friend who works at a lab and yup 6 different strains all sprayed with fake terps. Place an order and see who you give your money too it comes up a marketing company and wow is that the only thing they’re good at.

5 juli 2024
Review zonder uitnodiging
Logo myqwin.com

Antwoord van myqwin.com

Unfortunately, this client has spammed our website with identical or similar messages on 20+ products that he's never ordered from us and he was unable to provide any proof of a lab test showing his claims. We absolutely would never spray or infuse any of our flower with additional ingredients because 1) We offer high quality products at good value and because of this it does not allow us to add any additional steps or materials to our products purely because we would not have any margin to be in business. 2) There is no reason for us to do this because the flower is already great as it is. Why would we want to add things to it to make it taste and feel more artificial? It doesn't make sense. Most, if not all of our customers could identify infused flowers and they all know we don't. Just look at our reviews on our site.

Beoordeeld met 2 van de 5 sterren

Have been trying to order …

Have been trying to order from them for almost a month. No reply. I have tried to call no one answers. Are they out of business

2 november 2023
Review zonder uitnodiging
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Antwoord van myqwin.com

Hi Margaret, I understand your frustration when trying to get a hold of a company and it isn't easy. Our site was operating at that time so you should have been able to place orders directly there. We don't take orders by phone and we also don't have a phone number for clients to contact us through so I don't know what number you were calling. We are planning to open phone and text communication soon once we add in some more help!

Beoordeeld met 1 van de 5 sterren

Scammed

I tried to make an order but when I submitted it I didn’t get a confirmation or anything even though my card was charged. I contacted customer support incase this was an accident and they replied with a copy paste response once and then never again.
Definitely avoid

30 april 2023
Review zonder uitnodiging
Logo myqwin.com

Antwoord van myqwin.com

Hi, normally in this case if you did not get an order confirmation it means that you're card was most likely declined for some reason like insufficient funds or incorrect billing address. There will be no order processed but there may be a pending charge called an authorization on your card that will reverse within 24 hours. This is a common inquiry that we receive so we have set replies to be more efficient at answering messages. I can look further into this transaction if you need.

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