I bought two pair of shoes from this company. One pair fit well but the wedges I got were made irregularly. When I asked for a replacement they refused stating they had a no return policy. I got them... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
As many already mentioned shipping is a nightmare and takes longer than expected. I was under the impression that this was a US based company, to my surprise it's ships from India . Like many others... Toon meer
Bedrijf heeft geantwoord
Im just here to warn people.I recived my boots and the stitching on the right boot is messed up. It looks melted or something. I paid alot of money for these and messaged costomer service to see what... Toon meer
Bedrijf heeft geantwoord
I love Myrabags but I purchased one online my 2nd time. This purchase showed to be a black bag. When I received the bag it was not black, clearly brown. I let them know the website showed black an... Toon meer
Bedrijf heeft geantwoord
2,0
Slecht
22 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I bought two pair of shoes from this…
I bought two pair of shoes from this company. One pair fit well but the wedges I got were made irregularly. When I asked for a replacement they refused stating they had a no return policy. I got them off of Etsy. I will be filing an appeal on their website.
28 september 2026
Review zonder uitnodiging
Antwoord van myrabag.com
Thank you for sharing your feedback. We’re sorry to hear about your experience with the wedges and understand how disappointing it must have been to receive a pair that did not meet your expectations.
We would appreciate the opportunity to look into this further and assist you with your concern. Since your order was placed through Etsy, please reach out to us directly at hi@myrausa.com with your order details and photos of the shoes, and our team will be happy to review the situation and see how we can assist.
Thank you for bringing this to our attention.
I love Myrabags but I purchased one…
I love Myrabags but I purchased one online my 2nd time. This purchase showed to be a black bag. When I received the bag it was not black, clearly brown.
I let them know the website showed black and did not say in the description what color it was.
They had me send pictures but then said they could not exchange.
I can’t afford to order from them again since you really can’t tell what you get.
UPDATE: Myra did contact me and I returned the purse for a full credit!!!
31 augustus 2026
Review zonder uitnodiging
Antwoord van myrabag.com
Thank you for sharing your feedback. We’re truly sorry to hear about your experience with your recent purchase.
We understand how disappointing it must have been to receive a bag that appeared brown when the website indicated it as black. We also apologize for the frustration caused during the exchange process. We take your feedback about product color descriptions and website accuracy seriously and will review this listing to make sure the information is as clear and accurate as possible.
We truly value you as a Myra Bag customer and would appreciate the opportunity to make this right. Please reach out to our Customer Service team at CS@MYRABAG.COM so we can review your order and see what we can do to assist you.
Thank you again for bringing this to our attention.
Poor customer service/sizing inaccurate
I have purchased Myra bags from retailers in the past and have really enjoyed them. However, I will never order online again. I ordered 3 pair of sandals, different styles, to see which ones would work best for me. None of them worked because they are NOT true to size. I am a true size 9, these fit more like an 8-1/2. My heel hung over the back about 1/2 inch. They don't offer 1/2 sizes nor do they advise customers of the inaccurate sizing. Since I didn't see the option to pay $2.95 for free returns I am having to pay $9.00 return fee.
I was unable to start the return process online because the Return "button" doesn't work. I emailed Customer Support hi@myrausa and stated that I wanted to return the full order. One response advised about the return fee then they came back and asked with ones I wanted to return. If they had asked all the questions on the first email it wouldn't be taking 2+ days to get a return label. After some back-and-forth emails I may get the return label. Seems as though they are stalling.
31 augustus 2026
Review zonder uitnodiging
Antwoord van myrabag.com
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you faced with the sizing and return process.
We completely understand your concern, and we’re sorry that your experience did not meet your expectations. To make this right, we will provide you with a complimentary return label, so you will not need to pay any return shipping charges.
Please reach out to our Customer Service team with your order details at hi@myrausa.com, or at cs@myrabag.com. Our team will be happy to assist you and ensure that your return is handled as smoothly as possible.
We truly appreciate your patience and feedback, and we sincerely apologize again for the inconvenience.
Be skeptical
This company is in India they don't respond quickly they sent me the wrong size now I can't get anyone to talk to me.They make it seem like they are located in the states they are not very very poor customer service
18 augustus 2026
Review zonder uitnodiging
Antwoord van myrabag.com
We’re sorry to hear about your experience, and we sincerely apologize for the frustration caused. This is not the level of service we want our customers to receive.
We understand your concern regarding the incorrect size and the difficulty reaching our support team. Please reach out to us directly at hi@myrausa.com with your order details so we can review the issue and help provide a resolution.
We appreciate your feedback and the opportunity to make this right.
Stitching messed up
Im just here to warn people.I recived my boots and the stitching on the right boot is messed up. It looks melted or something. I paid alot of money for these and messaged costomer service to see what they can do for me and they offered me in my option an insulting %10. I was already hesitant about ordering from this company and this experience has not made this process any easier. They came back with %30 or a shipping lable to return the boots and since what I would truly like is a new pair of boots that are done correctly as showed in the advertised picture on the website i asked for a shipping lable. After 48 hours I still havent recived a shipping lable,a %30 refund or even an email response. Im incredibly disappointed.
3 augustus 2026
Review zonder uitnodiging
Antwoord van myrabag.com
We sincerely apologize for the disappointment and frustration caused by your experience. This is not the level of quality or service we strive to provide. We appreciate you bringing the stitching issue to our attention, and we're glad we were able to connect with you and work toward a resolution. Our team has now arranged the return process and replacement, and we truly appreciate your patience and the opportunity to make things right.
As many already mentioned shipping is a…
As many already mentioned shipping is a nightmare and takes longer than expected. I was under the impression that this was a US based company, to my surprise it's ships from India . Like many others package was received absolutely shredded . The woven fabric on my weekender bag is already pulling apart and I just received it today. What an absolutely disappointing experience ,especially for the price paid.
23 juli 2026
Review zonder uitnodiging
Antwoord van myrabag.com
Dear Barbara,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and sincerely apologize for the disappointment caused.
We'd like to clarify that while our primary customer base is in the United States and we operate under the name MyraUSA, our handcrafted products are shipped from our manufacturing facility in India. We understand how this may have been unexpected, and we appreciate your feedback.
We're also very sorry to hear that your package arrived in poor condition and that the woven fabric on your weekender bag is already pulling apart. This is certainly not the quality or experience we strive to provide.
We kindly ask you to reach out to us at cs@myrausa.com. Our team will be more than happy to assist you and work towards a suitable resolution as quickly as possible.
We sincerely apologize once again and appreciate the opportunity to make this right.
Shipping much longer than paid for and overcharged shipping cost
I don't shop on line but seen these bags in a store a few years ago and should on purchase it them. I moved from that area and I don't have any stores that carry them locally. So my daughter convinces me to purchase it. I don't shop on line as I don't like paying for shipping. When I looked this company shows there warehouse is in Texas OK as it does say USA in the name. So I ordered 2 bags. With 4-6 day delivery for $12.99 which is way to much for a 1 lb package. Once tracking was provided I see it's coming from India. OK that's not Texas. It's been 10 days and my package has been in Illinois for 3 days now with no delivery date provided yet. I should get my shipping credited back since I probably wont even see this till next week which is way past delivery time listed. Hope it was worth it when it shows up.
10 juli 2026
Review zonder uitnodiging
Antwoord van myrabag.com
Dear Kelly,
We're truly sorry to hear about your experience, and we completely understand why you feel disappointed.
We recognize that you paid for expedited shipping and expected your order to arrive within the estimated timeframe. We understand how frustrating it is to see limited movement in the tracking updates, especially when there isn't a clear delivery date.
Myra is an India-based brand, and we proudly serve customers across the USA and many other countries. We apologize if our shipping origin was not as clear as it should have been.
To help move things along, we have already reached out to FedEx and requested that they prioritize your shipment for delivery as soon as possible.
Thank you for bringing this to our attention. We truly value your patience and hope your order reaches you very soon. If you have any additional questions or need further assistance, please feel free to contact our Customer Support team at cs@myrausa.com. We're always happy to help.
I ordered some shoes from this company
I ordered some shoes from this company. They sent the wrong shoes. They sent me a return label after I had to prove to them that they sent the wrong shoes, then they canceled the return label because I didn't send them back as fast as they wanted me too. They sent a second label and that label apparently couldn't be scanned at the post office. I dropped the shoes off to be shipped off and they could not be tracked. I've lost $100 and they are saying they are unable to refund me because the tracking number does not come up. This is the worse company ever to do business with. They have found a loophole to prevent showing tracking on return labels. DO NOT PURCHASE FROM THEM! Order #61309
1 mei 2026
Review zonder uitnodiging
Antwoord van myrabag.com
We sincerely apologize for the frustration and disappointment caused by this experience. Receiving the wrong item and then facing difficulties with the return process is certainly not the experience we want for our customers. We understand how upsetting this situation must be, especially with the return tracking issue and your refund still unresolved. Unfortunately, we are unable to identify your order from the information provided in this review. Please reach out to us at cs@myrausa.com with your order details so our team can investigate the matter thoroughly. We truly hope to have the opportunity to review what happened and work toward a resolution for you.
Buyers beware!
Communications terrible shipping slow no resolution offered.
1 juni 2026
Review zonder uitnodiging
Antwoord van myrabag.com
Thank you for your feedback, and we sincerely apologize for the inconvenience caused by the communication and shipping delays.
Could you please reach out to us at info@myrabag.com with your order details? Our team will review the matter and work toward a resolution as quickly as possible.
We appreciate your patience and look forward to assisting you.
Horrible experience
Horrible experience. I placed an order for the Saibarina Boots on April 26 and received them on May 5. I opened the package immediately upon delivery only to find that the heel of one of the boots was completely shattered into pieces.
I contacted customer service through chat since I couldn't reach anyone by phone. I was assured that a replacement pair would be delivered by Friday, before Mother’s Day at the latest.
Today is Tuesday after Mother’s Day, and the replacement package is still showing in New Delhi, IN. After checking the tracking information more closely, I realized “IN” stands for India, not Indiana.
To make matters worse, I submitted a review on their website and, unsurprisingly, it was never published.
Very disappointing experience overall. I would not recommend buying from this seller.
4 mei 2026
Review zonder uitnodiging
Antwoord van myrabag.com
We sincerely apologize for the inconvenience caused and are truly sorry to hear about your experience.
Please rest assured that we stand by our customers, which is why as soon as we were informed that one of the boots in your original order arrived damaged, we immediately processed and dispatched a complimentary replacement shipment from our end.
However, we would also like to share that transit delays are unfortunately not fully within our direct control. FedEx handles millions of shipments daily, and international shipments currently undergo strict customs screening and clearance procedures. Even minor discrepancies in customs checks can sometimes delay a shipment by several days.
We also carefully reviewed the complete email communication from our side and were unable to find any confirmation or promise stating that the replacement shipment would definitely be delivered before Mother’s Day. Nevertheless, we completely understand your disappointment regarding the delay and sincerely regret the inconvenience this situation has caused.
We truly value your feedback and appreciate your patience and understanding.
If I could give a zero star I would
If I could give a zero star I would. DO NOT ORDER FROM THIS COMPANY. Things may look cute. But when your package arrives damaged and you submit a claim they chose to not fix the problem. I ordered a wallet and a tote bag. My package arrived ripped to shreds and my wallet was not in the package. I took photos, submitted them by email and called to speak to a rep that said they would investigate and get back to me. They got back to me and sent a video of the order being packaged and are refusing to refund or replace the missing item. So now I’m forced to go through my bank to receive the refund. This company should just be shut down.
9 januari 2026
Review zonder uitnodiging
Antwoord van myrabag.com
Thank you for taking the time to share your experience. We’re truly sorry to hear about the issue with your package and understand how frustrating this situation must have been for you.
We would really appreciate the opportunity to review the matter properly and assist you with a suitable resolution. Kindly send us the images of the package, damaged items, or any issue you faced along with your order details at info@myrabag.com so our team can investigate this further.
Once we receive the details, we will personally look into the case and do our best to resolve it as quickly as possible.
Thank you for your patience and understanding. We look forward to assisting you.
Unraveling stitching
I have two purses and the stitching on both bags have started unraveling. I could understand it if they were misused or handled roughly. These were not. I would not recommend these to anyone who would want to keep them longer than a year.
1 november 2025
Review zonder uitnodiging
Antwoord van myrabag.com
Apologies for the inconvenience. We serve over 1.5 million customers each year, and we are committed to providing you with a prompt resolution.
Please contact our Customer Service team at cs@myrausa.com for assistance.
Don’t buy straight from the website
Ordered a bag Aug 30th and after two emails the UPS tracking finally shows it will be here Sept 22nd. The website says within 7 business days orders should arrive. Will never buy from this company again. Go to Amazon. Much better experience.
17 september 2025
Review zonder uitnodiging
Antwoord van myrabag.com
We sincerely apologize for the delay and the inconvenience you experienced with your order.
At that time, shipments were heavily impacted due to newly imposed U.S. import tariffs and customs-related delays, which unfortunately affected transit times beyond our normal delivery schedule. We completely understand your frustration and regret that your experience did not meet your expectations.
Please know that we have since improved our shipping process and logistics support to avoid such delays moving forward. We truly value every customer and would genuinely appreciate another opportunity to serve you better.
Thank you for your patience and feedback — it helps us continue improving our service.
Buyer beware, don't order.
I ordered a bag Aug 20, today is Sept 4 and I haven't received the bag. They say they shipped it Aug 23 and gave me a tracking number but UPS has never picked it up. I have emailed several times and they say its because the airport in India is busy!! What a joke. I asked for a refund in my latest email and they once again ignored the request and told me the airport was busy. I have filed a dispute with the bank . If you want one of their bags order from amazon.
20 augustus 2025
Review zonder uitnodiging
Antwoord van myrabag.com
We sincerely apologize for the delay and the inconvenience you experienced with your order.
At that time, shipments were heavily impacted due to newly imposed U.S. import tariffs and customs-related delays, which unfortunately affected transit times beyond our normal delivery schedule. We completely understand your frustration and regret that your experience did not meet your expectations.
Please know that we have since improved our shipping process and logistics support to avoid such delays moving forward. We truly value every customer and would genuinely appreciate another opportunity to serve you better.
Thank you for your patience and feedback — it helps us continue improving our service.
Never received product
Never received product. Cannot call to question it. It goes to voicemail and the email gets sent back undeliverable. SCAM!!! Do not order from this company!!!
20 augustus 2025
Review zonder uitnodiging
Antwoord van myrabag.com
We sincerely apologize for the inconvenience and frustration caused regarding your order experience.
Please be assured that we are here to help and would like the opportunity to look into this matter for you. Kindly share your order number and order details with us so we can thoroughly check the status and provide you with an appropriate update and resolution.
You may also reach out to us directly at info@myrabag.com, and our team will be happy to assist you further in this regard.
We truly value our customers and appreciate the chance to make this right for you.
LOVE..LOVE..LOVE
I absolutely LOVE Myra bags...
As a matter of fact I have 6, just ordered my 7th (🤣)..you may have a problem when...
20 juli 2025
Review zonder uitnodiging
Spammers.
Spammers.
Unwanted mail. Unsubscribe doesnt work. They know this but don’t do anything about it.
Quality of this service is the same as their products. Ugly and cheap.
10 juli 2025
Review zonder uitnodiging
Antwoord van myrabag.com
We sincerely apologize for the inconvenience caused and for your experience with our emails.
This is certainly not the experience we want for our customers. We completely understand your frustration regarding the unsubscribe issue, and we appreciate you bringing it to our attention.
Please share the email address receiving these messages, or reach out to us at info@myrabag.com, and we will make sure your email is manually removed from our mailing list as quickly as possible.
We truly value customer feedback as it helps us improve both our service and customer experience. We hope you may consider giving us another opportunity in the future.
I Received A Different Item Than What I Ordered
I bought a light blue denim bag with wavy pockets from Myra Bags online. I loved the color and the look! When I received my order, I was so disappointed. It was a dark blue bag with straight pockets, like the back of a pair of jeans. It was absolutely hideous. I emailed them about this issue and was told that all items are not exact. I argued that this item was not even close and I would have never ordered this item had I seen a picture of it on their website. But who am I; just one more customer to scam! In the end, I returned the item, but they kept $10 for shipping! This is so wrong! I just want to warn customers about this deceitful practice. It's a total scam!
Hahaha! Myrabag has responded 10 months later to this review! 10 months?!?!?! This says SO MUCH about their customer service. Myrabag, take a hike! Bye!
28 juni 2025
Review zonder uitnodiging
Antwoord van myrabag.com
We sincerely apologize for the disappointment and inconvenience caused regarding your order.
We completely understand how frustrating it must have been to receive an item that did not meet your expectations based on the website images. Your feedback is truly important to us, and we never intend for any customer to feel dissatisfied with their purchase experience.
Please allow us an opportunity to review your concern once again and assist you in the best possible manner. Kindly share your order details and complete issue with us at customerservice@myrabag.com, and our team will thoroughly review the matter and help provide an appropriate resolution.
We genuinely value our customers and appreciate your feedback, as it helps us improve our products and overall customer experience.
Spammer
You are persistently using my email for purposes that were not intended and ignoring unsubscribe requests. This is disrespectful and consequently you deserve a one star review.
You are now asking for me to share my email on a public platform inorder to unsubscribe, think about it?
23 mei 2025
Review zonder uitnodiging
Antwoord van myrabag.com
Dear valued customer,
Greetings from Myra-Bag!
We sincerely apologize for any inconvenience caused.
Could you please provide your email address? We will ensure that you are removed from our mailing list and will no longer receive any emails from us.
We appreciate your time and look forward to hearing from you.
Best regards,
Team Myra-Bag
Said they had removed me from their…
Said they had removed me from their mailing list but they keep sending me emails. I don't stock other brands so all their emails are doing is annoying me.
Edit: You have given no way to contact you to give you my email to remove it and seeing as previous attempts to ask to be removed have been ignored by you, I doubt you will take this on board either.
15 februari 2025
Review zonder uitnodiging
Antwoord van myrabag.com
Dear Joanna,
Greetings from Myra-Bag!
We sincerely apologize for any inconvenience caused.
Could you please provide your email address? We will ensure that you are removed from our mailing list and will no longer receive any emails from us.
We appreciate your time and look forward to hearing from you.
Best regards,
Team Myra-Bag
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.