Myriad Heat and Power Products Ltd Reviews 58

Had another full service by Lee carried out today and was full of knowledge as always. A great asset to the team.

Over the last 12 months Lee as carried out a monthly service program on my Herz Biomass Boiler, with a high level of professionalism and dedication with good sound advice on maintenance issues ant tips to achieve smooth running of said boiler.
His professionalism and work ethic makes him a excellent ambassador for Myriad Heat and power.

I can't rate the company or the people ( Emma in Administration & Pete our Engineer) highly enough. Prompt, efficient, professional. Highly recommend

I can’t recommend Lee highly enough. He has been out to help us a few times and really goes above and beyond. He does a fantastic job identifying and explaining any issues, answering questions and giving very practical advice and help. He’s available to talk through any issues and checks back afterwards. Lee genuinely cares about looking after his customers and appreciates how difficult it can be without heating. He does an important job extremely well. Thanks Lee.

Pete arrived early in the morning and got on with the job :) Boiler stripped down, Pete took us through the job and what service is being done. Fantastic and really helpful to understand what does what.
Thanks Pete and Myriad

Lee was the engineer that came out this time and he was spot on. Very knowledgeable and extremely helpful and efficient. Service was excellent

The service received from Lee was fantastic.

Had a full service from Lee today, very punctuate and polite. Very knowledgeable and went the extra mile messaging to make sure everything was all in working order even after the visit

I can highly recommend the professional and helpful service provided by Lee L. Arrived on time, polite and with necessary tools. Carried out a full annual service more thoroughly than I’ve seen any other biomass engineer do. Demonstrated a high degree of knowledge on the equipment and worked through troubleshooting and rectifying a problem not seen before. Took the time to explain what he was doing when asked and would not leave site until he was sure system was operating correctly. Hang on to him as he’s a credit to Myriad!

Very knowledgeable engineers who have been doing biomass for a long time. If they get stuck,they know who to ask. Good phone support to deal with smaller issues.

Lee went out of his way to help me with a predicament.
He answered the phone on Sunday which I certainly didn't expect.
He posted a part which arrived next day, enabling me to continue working
I cannot thank / recommended him highly enough.
He is a credit to the company.
Thank you!

Amazing Company, all staff are friendly and very helpful from office to on site engineers.. so happy that I have their help and back up

Lee did a great job servicing my boiler. He arrived as planned and left the area around the boiler tidier than when he arrived. A friendly and professional job, couldn’t ask for more. Many thanks Lee.

Myriad are quick to help when I need them and efficient at getting things done. Engineers are polite, knowledgeable and leave the site tidy. Steve Brooks is my go to person for help and guidance, he is particularly good at talking me through processes over the phone to ensure small fixes can be done by myself. He knows the machines inside out, invaluable knowledge.

Knowledge and professional.
The best service possible. Steve Brookes goes above and beyond to help out his costumers.
Recommended!

Steve changed his day off to come to site and sort out the issues with a very challenging Biomass boiler.

Steve has been brilliant over the last ten years. He is quick to come out when needed or to talk me through what needs doing over the telephone. He is reliable, helpful and always seems to have the solution. He has serviced and maintained our boiler throughout and is always upbeat and nothing is too much trouble.

The first 5 years of owning biomass boilers were painful. And then I met Steve Brookes of Myriad. I have 100% trust in Steve who is a brilliant and practical engineer and I will only deal with him. He always answers my calls and most of the time can find a solution for me over the phone. Most recently, he even helped out whilst on holiday in Egypt!

These guys are great! Highly recommended.
Special praise to Steve Brookes.

My 5 star review of Myriad is entirely down to Steve Brookes. He is absolutely fantastic. He is a first class engineer, but more than that he’s a really nice guy, helpful and responsive. He’s taught me so much about my boiler that I can now often deal with problems myself with his advice down the phone. He’s thorough, follows the evidence and is only happy when he knows the problem is solved. Also his services of our boiler are always so good, he keeps the machine in good nick and helps prevent problems from occurring Myriad are very lucky to have such an excellent engineer, and please do everything in your power to keep him. I will certainly remain a Myriad customer for as long as Steve is working there