My Tool Shed Reviews 

12.159
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered the moto fret saw from My Tool Shed. Couldn't be happier. A fantastic bit of kit for my small wood carving set up. Well packaged and excellent delivery service, it has been an A plus service a... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent pricing brought me to this company. Had I known how good the service was going to be I would have used them irrelevant of the price. Fantastic and consistent communication at every stage.... Toon meer

Beoordeeld met 5 van de 5 sterren

Well where do I start, to be honest and to the point, Ordered a black and decker power file yesterday, Saturday 14/3/26 great price. Sunday 15/03/26 at 1 pm delivery driver arrived with my pa... Toon meer

Beoordeeld met 5 van de 5 sterren

DHL had allegedly been refused when my delivery was attempted. This complete fabrication was reported to My Tool Shed, their representative, nor only chased DHL, but emailed with updates until, and ev... Toon meer

Bedrijfsgegevens

  1. Gereedschapwinkel

Geschreven door het bedrijf

Behind the scenes, My Tool Shed is a family of tea-drinkers and tool-fanatics. If a new machine hits the market, we know about it and we make it our top priority to bring it here at our lowest price. Not only are we scouting for the next best thing, we pride ourselves on offering such an extensive range of tools and accessories online. There are in excess of 25,000 products on our website to date and we just keep growing! You'll find everything and anything from Power Drills to Cleaning Consumables, but every order is important to us, and no matter how big or small, we offer a service that is second to none. Whilst we may not be able to put in the elbow grease on site, we will efficiently process your order, wrap-up your parcel and (for the majority of our products) we'll even deliver to you the very next day. ... i'll drink to that!


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

12K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(12.159)

62 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

First class service from Tool Shed

First class service from Tool Shed: prompt and clear communication. Will certainly use them again with pleasure.

The Bosch pole hedge trimmer is probably of superior quality to my last trimmer, but just a little heavier which will require me to build some muscle!

27 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Item not actually in stock, 2 week delay in shipping

I ordered a hedge trimmer on 25/08/24 which was in stock on their website but got an email on 27/08 saying they don't currently have any and that the item will be shipped on 09/09. I wanted the item sooner and if I knew they didn't have any in stock I would have ordered from another website which was £30 cheaper and had stock coming in on 03/09. The email I recieved updating me about the shipping delay had no mention of an offer of a full refund and is likely more hassle than it is worth.

Avoid shopping here if you need the item in a hurry.

25 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very pleased with my shopping…

Very pleased with my shopping experience with this company. The item was shipped very quickly and they kept me informed of its progress every step of the way while in transit.
I would recommend this company

13 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Such poor service it was (almost) comical

I have bought from tool shed also trading as tooled up previously without issue.
My second purchase with this company, was a Bosch universal cut with a nano saw blade.
Upon receiving the package it was apparent by the tatty box that not only was it a customer return but it hadn’t been checked.
The saw blade attachment was broken-I contacted the company with a photo and what should have been an obvious simple replacement of the saw blade that I requested was not to happen.
I was told I had to return the whole unit and “if” it was apparent that it was faulty I would receive a refund.
Needing the item I sent the package back and reordered from the same company.
I then received a email to say they can send out the replacement part rather than refund.
So then I had to request the replacement order to be cancelled.
A few days passed and the replacement arrived-however it was just the saw blade not the whole unit.
Once again I had to contact the company who apologised and advised they had received my return and once checked they would send out the replacement bare unit.
The best part of a a week had passed and the unit had not arrived, contacted them again to be told they are waiting for my return.
Ultimately I had to call this company to state that tracking states that the return had been delivered many days ago as confirmed by themselves.
I was met with a poor excuse that they are short staffed and don’t know why Debora told me I had to return whole unit blah blah blah, and that they are trying to fulfil orders for customers and haven’t got time to deal with my return-I simply pointed out that I am a customer.
I requested a new unit not the unchecked return-I received the unchecked return back a few days later.
It appears that when it is straightforward they are an easy enough company to deal with, but ultimately the right hand doesn’t know what the left hand is doing.
Poor customer service and poor attitude.

23 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great website…great company

I was struggling to find the correct replacement heavy duty line for my B&D strimmer. My Tool Shed’s website had the product information I needed to find the correct one - and using a company based in the UK was a priority for me.
The item was packed and dispatched within the day!! Fabulous

9 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product and service

The quality of the product I bought was very good as was the service. I paid for next day and it arrived next day. They have a great range of router bits with measurments clearly stated so it was very easy to find what I needed.

11 juni 2024
Review zonder uitnodiging

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