I have the Waggle Pet Monitor and the New back-up camera. The back-up camera works great! It has not lost signal during trips. The monitor could be a bit bigger, but it works well. The Pet Monitor... Toon meer
Bedrijf heeft geantwoord
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Clicked the email link to purchase subscription and apparently it was the wrong one. Cancelled and purchased the correct one. Now after being billed TWICE it says I have no active subscription. Called... Toon meer
Bedrijf heeft geantwoord
I have 3 Waggle products...the temp gauge, the wired camera and the 4G camera. All three helped me manage my older dog with seizures and now my agility and disc competing dog especially when we are w... Toon meer
Bedrijf heeft geantwoord
Terrible customer assistance. Monitor consistently starts reading way to high at least once a year amd will not reset. Waggle cares more a out trying to upset you more systems, equipment, and plans in... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Waggle constantly monitors the temperature & humidity in your vehicle and alerts you via text/email in realtime, so that you never have to worry about your pet's wellbeing.
Contactgegevens
1423 Broadway #1131,, 94612, California, Verenigde Staten
- +1 855-983-5566
- support@mywaggle.com
- mywaggle.com
3,2
Gemiddeld
509 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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I received it and was outraged by the…
I received it and was outraged by the monthly fee they charge, it is NOT 0.50 cents a day. The monthly fee is double that. It also was having a hard time connecting to my phone. Overall I was not impressed.
I decided to return it and the camera, BEWARE the restocking fee is $10 per item and $6 for the return label.
7 augustus 2024
Review zonder uitnodiging
Charlie is safe
It was great knowing my boy Charlie was safe in these days of heat and weather
9 juli 2024
New unit keeps going off line
New unit keeps going off line, not happy with that. My old one was removed after I received new unit
6 juli 2024
we have had to reset our waggle…
we have had to reset our waggle numerous times. And it still did not work consistently when we were on vacation, which is when we needed it. We are home now and it still does not work.
12 juli 2024
Love the Waggle monitor!
Love the Waggle monitor!
Gives me comfort and peace when I have to leave my dogs in my RV
14 juli 2024
It constantly goes off line
It constantly goes off line. If you run it off the battery only you constantly get power outage alerts so I had to shut that off. It's pretty accurate with monitoring the temp so that's great
14 juli 2024
Started off good but hasn’t worked in a…
Started off good but hasn’t worked in a week. Been to several locations in the US. Would not recommend it!
6 juli 2024
Only Buy One.
Couldn’t get my second RV mini camera to work in the app. Online help and tech-support were worthless. I love my first one.
12 juli 2024
Never received the unit or refund and…
Never received the unit or refund and it's been over 1.5 months
5 juli 2024
The price to purchase plus the…
The price to purchase plus the subscription fee for 6 months was more than a small security system.
1 juli 2024
I just love the assurance of knowing my…
I just love the assurance of knowing my best friend (my English Bulldog) is safe in these hot hot temps in FL as we are full time Braving! Only thing is it tends to go offline quite a bit and I have to keep checking waggle myself?!!!
11 juli 2024
Love my waggle
Great customer service. WAGGLE DOES EXACTLY AS ADVERTISED TO HELP KEEP OUR PETS SAFE!
1 juli 2024
We had trouble keeping it connected
We had trouble keeping it connected, even at our home. At one camp ground it wouldn’t connect, but at another it did great. When it works it’s a super product and I love it!
3 juli 2024
My device still does not work
My device still does not work. It is “looking for connection” and took over two days on a charger to get to 100% charged.
3 juli 2024
I got the device to work once
I got the device to work once, then when we traveled to the USA, we couldn't get it working, tried the help, but no luck and gave up on it.
9 juli 2024
Stellar service
Helpful, knowledgeable customer service!! Took care of my issue immediately!
2 juli 2024
Not reliable
Be more upfront on how the product works: limited connections, poor battery, not reliable. I don’t trust this product to ever leave my pets unattended
8 juli 2024
Answered my question promptly
Answered my question promptly. Super friendly and customer service is a priority to them.
8 juli 2024
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