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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have the Waggle Pet Monitor and the New back-up camera. The back-up camera works great! It has not lost signal during trips. The monitor could be a bit bigger, but it works well. The Pet Monitor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Clicked the email link to purchase subscription and apparently it was the wrong one. Cancelled and purchased the correct one. Now after being billed TWICE it says I have no active subscription. Called... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have 3 Waggle products...the temp gauge, the wired camera and the 4G camera. All three helped me manage my older dog with seizures and now my agility and disc competing dog especially when we are w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Terrible customer assistance. Monitor consistently starts reading way to high at least once a year amd will not reset. Waggle cares more a out trying to upset you more systems, equipment, and plans in... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenverzorgingswinkel

Geschreven door het bedrijf

Waggle constantly monitors the temperature & humidity in your vehicle and alerts you via text/email in realtime, so that you never have to worry about your pet's wellbeing.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

509 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,2

Alle reviews

(509)

43 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

Keeps needing a reset

It’s great when it doesn’t need a “reset” when you aren’t there. While away from the camper, I’d check the temp of our camper and would get this
“Psst! No recent alerts yet! Low battery, power off, or no network on Pet Monitor. Give it a quick Reset. Press & Hold for a second“
I’m not real sure I’d recommend this product.

31 augustus 2024
Beoordeeld met 4 van de 5 sterren

The set up was super easy

The set up was super easy, picture quality good. The only thing I find frustrating is the lag time to connect when away from home. It freezes and I have to keep closing and opening the app to get it to reset camera to play live video

9 augustus 2024
Beoordeeld met 2 van de 5 sterren

Caveat Emptor

Probably works , probably will never know. The subscription info is hidden well on the add and at $22 a month when only travel sporadically it’s expensive.

23 augustus 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Product - Not much use yet; Customer Service Awesome!

I haven't had a lot of experience in actually using the device but the customer service was amazing. Jack Arnel, Sr. Executive - Customer Delight, was responsive, helpful and kept me informed of what I needed to do. He was able to provide me links to products that I needed that I couldn't find. My hope is that the device works as well as the customer service.

28 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I had no idea that there was a…

I had no idea that there was a subscription you had to buy to make the waggle work. And now it’s telling me I am past the 21 day mark to send it back. What a waste of money when there are products on Amazon do not require a membership subscription!

31 juli 2024
Beoordeeld met 1 van de 5 sterren

Cannot view Notifications

The system does not work as a whole. You cannot view notifications, and you can't delete them. I asked for a refund on my camera subscription because it does not work, and they refused. They claim it will be addressed in some "future" update but do not give any details. Not happy.

28 augustus 2024
Beoordeeld met 1 van de 5 sterren

DON'T WASTE YOUR MONEY!

we bought one - charged it up - set up the service - waited 24 hours and it will not connect to Verizon - they had me drive it 3 miles away and reset again - but still would not connect - they said I need to wait 8 more hours for it to work - i asked for a refund - they will not refund the $29 monthly fee - that I have tried to use for 2 days - and they will charge $10 to restock the broken device and $7 to send me a return label - it is a rip off - don't buy this!

28 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This monitor is great

This monitor is great. It has warned me every time there was power failure( I unplugged it), when the power was restored( I plugged it back in), every time the temperature was above warning setting, every time humidity was above warning setting. Does exactly what I need it to do. Thanks Waggle.

28 juli 2024
Beoordeeld met 2 van de 5 sterren

It is a wonderful idea and I hope it get better success in a different location.. but

It is a wonderful idea and I am still hopeful it will work in other settings, however, i purchased it as we were taking a 1 month camping excursion in rural West, GA. Since getting it set up, it has had unreliable signal, so I have not been able to leave my dog in the camper as planned. Again, will try it when I get back near a city, but I really thought it would work in more remote areas. I don’t have great cell signal, but I have enough to send texts, make a call and with my cellular booster have a hot spot that runs everything. It seems like the Waggle should keep a signal if my phone can at least keep 1 - 2 bars? But thus far, it goes off line a lot. Also the battery does not last long, so it only stays charged for a day or so. Since is says for RV’s most people use RV’s in remote places.. so I am a bit surprised it does not work here.

4 augustus 2024
Beoordeeld met 5 van de 5 sterren

Great Product!!

The temperature and humidity alert monitor works great! I was able to monitor my pets when I had to leave my RV. You have to keep the monitor plugged in our you'll get notifications that there's no power, when there is, it's just not going to the monitor. I also purchased the video camera. For the video camera to work, you must have a strong wifi connection, which isn't always the case with RV parks. I use the camera in my kennel for keeping an eye on my dogs as well as security. I absolutely love this whole set up and I recommend this!!

27 juli 2024
Beoordeeld met 5 van de 5 sterren

Pearce of Mind

When I leave my dogs in the trailer it gives me peace of mind that I have assurance that they will be okay because I can tell what's happening in the trailer.

14 augustus 2024

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