I've had my Nabers Group Solo 401k plan for going on 4 years now. They continue to release new software tools making it easy to manage my own 401k plan. And their customer service is excellent.... Toon meer
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I have 3 different accounts with Nabers and after a difficult situation they looked at intended new policy and decided to not go that direction. Rather they will hold my accounts as legacy ‘plans’ at... Toon meer
Bedrijf heeft geantwoord
I am still not setup. Playing phone tag with my rep. Need guidance on setting up the accounts and how to effectively use the trust and LLC. I think Nabler's over estimates the knowledge of the self em... Toon meer
Bedrijf heeft geantwoord
I miss talking to a real human. Nabers has a fine product offering, however, I was very disappointed during the set up process to discover that the rep who sold me on the Nabers experience via the ph... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
14362 N Frank Lloyd Wright Blvd, Ste 1000, 85260, Scottsdale, Verenigde Staten
- 877-765-6401
- info@solo401k.com
- nabers.com
3,9
Goed
273 reviews
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Reageert doorgaans pas na meer dan 1 maand
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These folks are top notch!!
These folks are top notch. Very helpful, patient and regardless of who takes your call or responds to your email, they all know what they are talking about. Amazing customer service!
12 januari 2022
Antwoord van Nabers Group
Thank you for your feedback, Mary. Kudos go to YOU for taking control of your financial future. Happy to have you with us and we'll keep working to make the product better and better.
for business owners who want to reduce tax
I just found them on line when I was googling. They were very quick and very responsive. The chat was very helpful though it started out with a chatbot.
Their price is very reasonable. I heard about solo401k on NPR last month. I wish I knew this long before. I would recommend them highly.
11 januari 2022
Antwoord van Nabers Group
Great to have you with us, Saher and thanks for your feedback. We'll keep working to improve our features so the product is even easier to use. Love you heard about us on NPR!
Retirement planning made EASY!
Nabers Group is top notch. They are friendly, professional, and extremely talented. What a blessing they have been to help me correct my retirement plan and get me back on track! I would highly recommend them for all your self directed needs.
10 januari 2022
Review zonder uitnodiging
Antwoord van Nabers Group
Thank you, Craig. We are here to help make the product as great as possible so your retirement planning and move toward financial freedom is truly attainable! Keep up the great work :-)
The team is really professional
The team is really professional. When they learned that my business is not eligible, they promptly canceled and refunded my plan. Thank you!
7 januari 2022
Antwoord van Nabers Group
We're glad the tools we've built saved you a compliance headache even though we're sorry to see you go. If we can be of service in the future, please let us know!
Extremely professional, responsive and caring customer service
The team at the Nabers Group was extremely professional, responsive and caring throughout the process of restating my Solo401k. And they finished everything incredibly fast. I'm seriously impressed and would highly recommend them.
6 januari 2022
Antwoord van Nabers Group
Thank you for your kind words and feedback! We're so glad to have you on our platform and will continue to develop even more tools to make using your restated Solo 401k easier (and even fun!).
Antwoord van Nabers Group
Thank you so much for your feedback - we're happy to be here to support your Self-Directed retirement plan.
Excellent customer service
3 januari 2022
Antwoord van Nabers Group
Thank you for your feedback. We'll keep working hard to make using your Solo 401k even easier!
Nabers Group sales team better than customer service
I spoke with the nabers group at length and decided to purchase their service. after they took my money they sent me some forms to fill out. I had a few questions on several of the forms so I called but the person that I talked to was unable to walk me through the forms. She took my number and said someone would call me back. I did not get a return phone call so I called again. I was unable to leave a message so I emailed. no reply. so I emailed again and finally got a reply. they told me to submit my questions. I submitted my questions via email but still no reply. so I've tried to call again and leave another message but their answering machine just hangs up on you. now I'm out $500 and considering contacting the Better Business Bureau.
29 december 2021
Antwoord van Nabers Group
Thank you for your feedback, James as it helps us to grow. It looks like our team emailed back and forth with you 21 times in the 3 weeks since you signed up (in addition to 14 emails back and forth and a phone consultation before you signed up).
We added your questions to our Daily Q&A session and emailed you a timestamp to their answers as soon as the call was done so you can get answers fast. Additionally, our team is on live chat Monday - Friday to make sure you get answers without delay. We realize the end of the year can be a bit hectic, but we are here to support you. If you think we've done a good job handling your support requests, we'd love for you to consider updating your review.
Antwoord van Nabers Group
Thanks, Eric! We'll keep working to improve our product and tools so getting quick answers is even easier!
Lack of response from the message left
Lack of response from the message left. Expectation is to talk to a live person instead of getting instructed to go to Website to find answer.
If customer service access improves, you will do well.
21 december 2021
Antwoord van Nabers Group
Thanks for your feedback, Javed! Remember our website has live chat every day during business hours and our specialists are standing by ready to help. Additionally, we host daily Q&A sessions so you get answers to your questions fast. We'll work hard to continue improving our tools so getting answers to your questions is even easier.
Antwoord van Nabers Group
Thank you, Terry! We'll keep working to improve our tools and product so it's even easier to use your retirement plan and control your financial future!
It's been so pleasure and love to work…
It's been so pleasure and love to work with Nabers Group. I have been working with Nabers group since so long. Thanks for giving me an opportunity to work with you. Kudos to you.
16 december 2021
Antwoord van Nabers Group
Thank you for your kind words, Khushang. We'll work hard to improve our tools and product so controlling your retirement future is even easier!
Good & Horrible
Used them to set up 401k and that went well.
They then put me on their blog list and inundated me with emails day in and day out - every single post ('Margaret liked Steve's post') appeared as a new email. When I asked to be removed, he told me to log in to the blog that I had never signed up for to begin with and set up my preferences myself. The guy was just oblivious.
13 december 2021
Antwoord van Nabers Group
Thanks for your feedback! We don't have a blog list but it looks like you signed up for our social network (which was sending you notifications). You can turn all notifications off at any time OR customize them to only get a daily digest if you prefer. We're constantly upgrading our tools to make using your Solo 401k even easier and hope this helps!
The process has been smooth!
13 december 2021
Antwoord van Nabers Group
Thanks for the great feedback! We'll keep improving our tools to make setting up and using your Solo 401k even better and easier!
So far so good.
13 december 2021
Antwoord van Nabers Group
Awesome, Glenn! Glad to know things are going well and congratulations on taking control of your financial future!
I was pleasantly surprised at how…
I was pleasantly surprised at how responsive the Nabers staff was to any and all questions posed. They provided support, explanations as well as on-line guidance materials. It was well thought out and executed. I am very happy I chose Nabers Group to help with my Solo 401K planning.
Robin S.
13 december 2021
Antwoord van Nabers Group
We're so glad to have you and thanks for the great feedback! We'll keep working hard to improve our tools so your Solo 401k is even easier to use.
I do appreciate that every time after…
I do appreciate that every time after having my solo 401k created that the you, the NABERS group, have assisted in various issues in and around the aspects or utility of said 401k. Support of your product and services has made me feel as if my choice was not just a nice one but a great one. To continued success and happiness in 2022. Thank you again for all your time and assistance rendered.
13 december 2021
Antwoord van Nabers Group
Thanks for your kind words and we're glad to be here supporting you. We'll continue to improve our product and tools so using the Solo 401k gets even easier. Congratulations on taking control of your financial future! :-)
They offer a good product at a good…
They offer a good product at a good price. Online portal is helpful too.
13 december 2021
Antwoord van Nabers Group
Thanks, Kevin! Glad to know the online portal is helpful and we'll continue to make it even easier to use and ensure you have access to tools to smoothly run your retirement plan!
Nabers have been terrific.
13 december 2021
Antwoord van Nabers Group
Thanks JT! We'll keep working hard to ensure you have access to tools to make running your retirement plan even easier.
Excellent streamlined service as…
Excellent streamlined service as advertised, quick and easy
13 december 2021
Antwoord van Nabers Group
Thanks for your feedback, Jay! We'll keep improving our tools to deliver a streamlined, easy process so you can get to the fun part - growing your retirement nest egg!
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