Nadra Solutions Reviews 29

Great service. I got my documents on time. Thanks.

Very disappointed with the service I received absolutely terrible experience and feel it is important to share my experience so that others are aware before using this company. From the very beginning, I was informed that I only needed to make a one-time payment of £55 and that no further payments would be required. Based on this information, I proceeded with the payment in good faith. However, shortly after the payment was made, I was unexpectedly asked to pay additional fees and charges that had never been mentioned or explained to me beforehand.
I found this to be highly misleading, unprofessional, and lacking transparency. Had I been informed about these additional costs from the start, I would have been able to make a properly informed decision before proceeding. Instead, I felt pressured into a situation where the information provided initially did not match what was later demanded.
Due to these concerns, I requested a refund. Unfortunately, my request was refused without any reasonable attempt to resolve the issue fairly or professionally. As the payment had been transferred through Taptap, I was left with no option but to contact them directly regarding the matter.
To make matters worse, the colleagues dealing with my case, specifically Arslan and Ahsan Butt, Rather than providing support or trying to resolve the issue respectfully, I found them to be extremely unhelpful throughout the process. I was even threatened that all my documents and account would be blocked. Completely unacceptable behaviour and very disappointing customer service overall. I would not recommend this service to anyone. Poor communication and misleading information throughout the process.

This is a scam. They talk to you with different names(Ahsan, Zeeshan, Waqas) and force you to pay them to their bank account in Malaysia.
Ahsan Butt is the main person and the bank account is under his name. I paid them £136 but never got the ID cards .Very rude people.
Avoid these numbers and names. Ahsan Butt (07521588082), Zeeshan, Waqas.

Do not use this company. They are a scam. You have to complete your application yourself and you have to make a payment yourself. I ended up paying this company £55 for the slow service fee, thinking that was the application fee and then paid NICOP fee again as the application on the app could not proceed until I paid again.
This company should be stopped.

This is a scam
Please be careful

SCAM WEBSITE, took £100 pound for passport renewal and than I waited 8 weeks, afterwards demanded another £55.
Do not trust them they are a scam.

100% Scam!! Don’t send your money otherwise you will be waiting and they are gonna block you.

This is a SCAM website, they took the nadra fee pretending to be Nadra direct, giving me the option to pay normal or executive fee. They took the money upfront, I told them I already submitted the application on NADRA app, Zeeshan still told me to pay him via Taptap or remitly, even thoughhe knew I had already submitted the application. Then told me to pay Nadra again at the end. They are FRAUDSTERS. Please avoid.

I am sharing my experience to warn others.

I recently applied for NICOP renewal and was contacted via WhatsApp, apparently through details linked to the NADRA Solutions website. During this process, I received a phone call and was instructed to pay £55 to Ahsan Butt, Bank Islam Malaysia, and was specifically asked to make the payment via Remitly.

After making the payment as instructed, they have completely stopped responding. My WhatsApp messages and phone calls are now ignored, and there has been no service provided and no explanation.

This experience has caused significant stress and financial loss. I have screenshots and full evidence of conversations, payment confirmation, and call details, which I am happy to share if required.

I strongly advise others to avoid this service until NADRA Solutions clearly explains this situation and takes responsibility. Moving forward, I intend to escalate this matter to consumer protection bodies and media platforms, including the BBC, to prevent others from being affected.

Please be extremely cautious.

Excellent very helpful very fast service

Extremely rude person I spoke to named M Waqas. Lied to me over the phone asked me to pay 50 pounds and I will do the rest. Every time I ask him to call me he gives different time. And rudely tells me that’s it’s my responsibility to follow up on him. On asking to please let me speak to manager he blatently said manager is not available.also refused to help or give me refund. I am bitterly disappointed. Not recommended.

Excellent step by step instructions and the brother was so helpful with any questions. My application was processed really quickly! Thank you!

There are only 15 reviews and I strongly believe these reviews to be fake. They take your money 💰 without submitting of your application,
They will ask you to make payment and make you believe they from nadra, you will credit the money believing application has been submitted but in reality they will try to submit your application after you make a payment if you are happen to be that lucky one. Nadra has mentioned these people on its website as scanners, you can check nadra pakistan government website which locates and clearly states these people being scamners
Those 15 positive reviews are made by these scammers themself
.check with pakistan consulate the consulate will tell you these people are con artists and they have nothing to do with nadra
100% fake reviews in regards to these scammers nadra solution being a legit or genuine
It is a fraud organisation that is functioning from whatsapp, please be aware these have nothing to do with nadra pakistan 🇵🇰, these are scammers who are out there conning innocent people, be aware be wise

Brother has been really supportive throughout the FRC application process, and guided us really well on each and single step. Really appreciate your support. Jazak Allah

I liked that everything was done over the phone, however, as a renewal I feel like it was tedious and long. The representative who supported me was extremely helpful, so thank you to him.

I am very pleased with the service provided. The staff were highly professional, prompt, and attentive throughout my NICOP application process. They explained everything clearly and made the entire experience smooth and straightforward, from initial inquiry to the delivery of my card. I highly recommend their services

Trusted them to process my passport very fast service got my passport within 3 weeks of the submission highly recommended

The service I received was excellent. I was able to contact brother Muhammad Waqas if I needed to. Would highly recommend this person.

Excellent , I’m really very happy, thanks a lot