Najaf Rugs Reviews 

319
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

The rugs I have purchased from Najaf are beautiful, unique and beautifully crafted. I love them both and have just ordered a third. Delivery is always prompt and efficient and the rugs arrive in top... Toon meer

Beoordeeld met 5 van de 5 sterren

Our Afghan Chobi rug arrived today 3 days after we chose it online. It is glorious. Its colours are rich and warm, the style elegant… it just glows. We appreciated the wide choice Najaf offers, the ea... Toon meer

Beoordeeld met 5 van de 5 sterren

Beautiful vintage rug which was as described and colour accurate. Bought on line as live in rural Victoria but family member had bought in-store and the customer service was excellent. Received the... Toon meer

Beoordeeld met 5 van de 5 sterren

A mesmerising and memorable experience to visit Najaf Rugs at Prahan. **Maria is so graciously warm and inviting, sharing their most beautiful pieces and the history of the wools and weaving pro... Toon meer

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Bedrijfsgegevens

  1. Tapijtenwinkel
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Geschreven door het bedrijf

We're the home of beautiful handmade Rugs & Textiles, sourced all over the globe, just for you.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

319 reviews

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4,9

Alle reviews

(319)

43 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I bought quite a few items from Najaf…

I bought quite a few items from Najaf Rugs and I thoroughly enjoyed the experience. I am not an expert but the merchandise appears to be of excellent quality and very fairly priced. The service was just terrific. The Najaf team is so warm, friendly helpful and knowledgeable. The rugs and other items have so much charm and personality. Likewise the staff. I do hope you go and see for yourself. Enjoy!!!

15 januari 2024
Review zonder uitnodiging
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Thank you so much for your glowing review, Udesthra. We greatly appreciate your continued support. It's always lovely having you in-store. I look forward to your next visit.

Kind Regards,
Maria

Beoordeeld met 5 van de 5 sterren

Maria was fantastic

Maria was fantastic. She took time. Time to understand my needs and budget. I never felt pressured. She wanted me to have the rug that suited me. It was only a small purchase but that wasn't a problem. They would be top of my next purchase list. The rug was as described well priced and arrived promptly.

15 december 2023
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Antwoord van Najaf Rugs

Thank you so much for your incredibly kind words, Katherine. It was a pleasure helping you find the perfect rugs.

Kind Regards,
Maria

Beoordeeld met 5 van de 5 sterren

Beautiful hand embroidered kilim

Fantastic and efficient service from Najaf Rugs - Maria was very helpful in sending me additional photographs of the rug I was interested in. I now have a very special hand embroidered woolen kilim to light up my flat. I had to move two other Najaf rugs to a new space to fit in the new kilim so it's like I have three new rugs instead of just one! So good!

13 december 2023
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Antwoord van Najaf Rugs

Thank you so much for your 5-star review, Brian! We appreciate your continued support so much.

Best,
Maria

Beoordeeld met 5 van de 5 sterren

Trust and quality

I was nervous about buying a rug online but the Najaf company has been professional and reassuring from the start. My daughter wanted her new bedroom to be like Mr Tumnus’ cosy space in Narnia! The rug is perfect, arrived in Perth promptly and is very good quality. I must remember the name!

30 november 2023
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Thank you so much, Corinne! We're pleased to hear of your positive experience and hope your daughter loves her rug forever.

Beoordeeld met 5 van de 5 sterren

Simply the best rugs and impeccable service

Over the last few years we have bought several rugs from Najaf. Most in person at their magnificent shop. The last online. Their website is great and provides several perspective photos for every rug for sale. Najaf's rugs are authentic, exquisite and provide a rare opportunity to own and enjoy masterfully created rugs. The last purchase was despatched within 2 days of placing the online order! Highly recommend

28 november 2023
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Antwoord van Najaf Rugs

Thank you so much, Grant! Your continued support over the years has meant the world to us. We hope you're loving all your beautiful rugs, old and new.

Kind Regards,
Maria

Beoordeeld met 5 van de 5 sterren

Great rug; timely process; poor delivery.

For us, we have the rug we wanted within 3 business days of ordering. The packaging was perfect. The actual delivery was questionable. We heard the doorbell however, the delivery person had pulled away in his vehicle in the short time it took us to get to the door. In our view, we would have preferred to have the package 'handed to us' personally and not left at the front door.

23 november 2023
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Antwoord van Najaf Rugs

Thank you so much, Phillip, for taking the time to share your feedback with us. We truly appreciate your input and are delighted to hear that you promptly received the rug you wanted.

We apologise for any inconvenience caused by the delivery experience you described. We understand the importance of a personal and secure delivery process. We have noted your feedback and assure you that we take this feedback on board. We will review our courier services to ensure that such instances are minimised in the future.

Kind Regards,
Maria

Beoordeeld met 5 van de 5 sterren

The rug was available the same day we…

The rug was available the same day we ordered it online and all went so smoothly when we picked it up. But the really wonderful aspect was that Mr Mazari's daughter Maria agreed to a special request we made on behalf of our young Afghan refugee friends who have very recently managed to find safety in Spain. We asked if her father might be willing to sign his two books so we could send them to our friends. He did this and Maria then posted the books to us. That is way more than "customer service". It is an act of kindness and compassion on a wholly different level.

22 november 2023
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Antwoord van Najaf Rugs

Thank you so much for your incredibly kind words, Dorothy; we appreciate it beyond belief. We thank you for visiting us in-store and hope to meet in the future with some Afghan tea.

Beoordeeld met 5 van de 5 sterren

Beautiful rug and excellent customer service

Beautiful rug and excellent customer service! Recently, I purchased a new rug from Najaf Rugs and I am absolutely delighted with it. The rug is made of high-quality materials and is beautifully crafted. It is also very soft and comfortable underfoot. I have already received several compliments on my new rug and I would highly recommend Najaf Rugs to anyone looking for a high-quality, beautiful rug.

20 november 2023
Review zonder uitnodiging
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Antwoord van Najaf Rugs

Thank you so much for your glowing review; we greatly appreciate it! We hope you're loving your new rug.

Beoordeeld met 5 van de 5 sterren

Experience the unique, authentic and the warmth of family business

I bought four rugs from Najaf. They are all great quality, making my place look neat, tidy, and sophisticated. The whole experience dealing with them is outstanding, with excellent customer service, great communication (including ordering online), and the warmth of the family business. These make the whole experience unique and authentic.

12 november 2023
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Antwoord van Najaf Rugs

Thank you so much for your continued support, Fia. We appreciate your kind words and 5-star review!

Beoordeeld met 5 van de 5 sterren

Beautiful quality rugs and excellent service!

We bought our rugs from the Najaf Rugs website and the photography and representations were perfect. The rugs are beautiful and of high quality. We couldn't be happier with our choices and the overall experience from Najaf. We would purchase from them again any day.

2 november 2023
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Antwoord van Najaf Rugs

Thank you so much for your 5-star review, Antoinette! We appreciate you trusting us with your purchases. We hope you love the rugs forever.

Best,
Maria

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, rug is exactly as picture on website was shown. Lovely quality.
Personal note with rug on arrival which is a nice touch. Very happy with my purchase.

28 oktober 2023
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Antwoord van Najaf Rugs

Thank you so much for your kind words, Nadene. We appreciate it so much.

Beoordeeld met 5 van de 5 sterren

Responsive service

Responsive service, beautiful rug delivered within a couple of days of buying on line.

16 oktober 2023
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Antwoord van Najaf Rugs

Thank you for your 5-star review, Alix!

Beoordeeld met 5 van de 5 sterren

Purchased from interstate via FaceTime.

As I lived in Queensland, Maria was kind enough to use Face time to show the rug I was interested in.
Upon purchase, Saturday afternoon we had our rug Wednesday morning. Very prompt delivery and came wrapped lovely with a beautiful card.
I love our handmade vintage hall runner. Exactly as it appeared on the website too.

7 oktober 2023
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Thank you so much for your 5-star review, Erin!

It was my pleasure to help you find the perfect rug.

Beoordeeld met 5 van de 5 sterren

Beautiful Oushak rug

I loved the Oushak rug i got from Najaf. Beautiful and great value for money. It will be a great piece in my lounge for many years to come. Thank you Maria for the good service.

1 september 2023
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Antwoord van Najaf Rugs

Thank you so much for trusting us again with your second rug, Hussein. We hope you love it forever.

Best,
Maria

Beoordeeld met 5 van de 5 sterren

Very happy

Easy ordering, quick shipping, packaged well , colour as expected, very happy :)

10 augustus 2023
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Antwoord van Najaf Rugs

Thank you so much for the kind words, Robyn. We hope you love your rug forever.

Best,
Maria

Beoordeeld met 5 van de 5 sterren

We love it!

I was so nervous to order a rug online however it was exactly as described and images were very much correct. We are so happy with our rug. It is clean, in excellent condition and beautiful. The shipping was very fast too. Thank you we will definitely purchase again in the near future.

8 augustus 2023
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Thank you so much for the 5-star review, Melanie!

Beoordeeld met 5 van de 5 sterren

Good quality and quick delivery after ordering

Quick delivery after ordering. Was exactly as the photo showed. Good quality and I lived the Thankyou card that came with my order.
All the best Cathy

23 juli 2023
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Thank you so much for the kind words, Cathy!

Beoordeeld met 5 van de 5 sterren

🩵The Personal Touches.

🩵The Personal Touches.
My beautiful rug arrived quickly and expertly packaged. I knew I liked the rug when I saw it on the web site, but its real life appearance was such a joy. Some extra personal touches in the parcel warmed our hearts. Thank you Najaf and Maria.

16 juli 2023
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Antwoord van Najaf Rugs

Thank you, Susan, for taking the time to review us! We appreciate your kind words so much. We hope you love your rug forever.

Best,
Maria

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