The rugs I have purchased from Najaf are beautiful, unique and beautifully crafted. I love them both and have just ordered a third. Delivery is always prompt and efficient and the rugs arrive in top... Toon meer
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Lees wat reviewers zeggen
Our Afghan Chobi rug arrived today 3 days after we chose it online. It is glorious. Its colours are rich and warm, the style elegant… it just glows. We appreciated the wide choice Najaf offers, the ea... Toon meer
Beautiful vintage rug which was as described and colour accurate. Bought on line as live in rural Victoria but family member had bought in-store and the customer service was excellent. Received the... Toon meer
A mesmerising and memorable experience to visit Najaf Rugs at Prahan. **Maria is so graciously warm and inviting, sharing their most beautiful pieces and the history of the wools and weaving pro... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We're the home of beautiful handmade Rugs & Textiles, sourced all over the globe, just for you.
Contactgegevens
Melbourne, Victoria, Australië
- 0395292068
- info@najaf.com.au
- najaf.com.au
4,9
Uitstekend
319 reviews
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Absolutely love the rug I got
Absolutely love the rug I got from Najaf. The quality was excellent for a vintage piece, price was really good and shipping was very fast and free! Will definitely be using these guys again. Thank you
19 oktober 2022
Antwoord van Najaf Rugs
Thank you for your kind words Netta! We appreciate you taking the time to leave us a review.
We hope you love your rug forever.
Kind Regards,
Maria
I have been looking online at Najaf's…
I have been looking online at Najaf's beautiful hand-made rugs for a long time; umming and ahhing about what I should buy. I wanted something that was vintage, original and that I could live with for a long time. The photographs of the rug I purchased were accurate for both colour and condition ( which were respectively jewel toned and immaculate ) and the delivery was fast. I particularly liked that my rug had been wrapped up with a bow and had a card telling me how to care for it. I am delighted with "my rug" and the Najaf staff that made it so easy.
30 september 2022
Antwoord van Najaf Rugs
Thank you for the great review Paula; we're so happy to hear about your experience!
We hope you love your rug forever.
Kind Regards,
Maria
War Rug
Absolute pleasure to deal with. Such a brilliant company, so so so happy with my new rug.
Thanks so much guys.
BEST!
16 september 2022
Antwoord van Najaf Rugs
Thank you so much for your 5-star review Tim!
We appreciate it so much.
rugs
Fabulous other than initially asking for a review before I'd received my rug!!!!
7 september 2022
Antwoord van Najaf Rugs
Thank you for your 5-star review Lisa, we appreciate it so much!
Perfection
It was a delight to meet Najaf and Maria; their expert knowledge of and passion for their rugs made it a pleasure to purchase a beautiful rug from them. Nothing was too much trouble and above all they wanted us to be happy with our choice of rug. It is a stunningly beautiful hand woven traditional Oushak rug and we are indeed very happy. If you want a rug, Najaf and Maria are the people to go to - you don't need to go anywhere else. Thank you, Joan and Peter
29 augustus 2022
Review zonder uitnodiging
Antwoord van Najaf Rugs
Thank you, Joan and Peter! It was a pleasure to meet you and help you with the rug. I'm so pleased you chose the incredible Oushak rug; it was beautiful.
We hope you enjoy it forever and look forward to seeing you both again.
Kind Regards,
Maria
I bought a beautiful carpet online
I bought a beautiful carpet online, it arrived within a week with a beautiful card. The carpet looks even better than the photo. Very happy
20 augustus 2022
Antwoord van Najaf Rugs
Thank you so much, Beth!
Highest quality rugs and saddle bags.
My latest purchase from Najaf was a saddlebag complete with all it’s colourful tassels. Like the rug and cushions I purchased previously it is in perfect condition with vivid, rich colours, just as depicted on the website. It arrived promptly and was securely packaged. I highly recommend Najaf Rugs for anyone considering their products.
11 augustus 2022
Antwoord van Najaf Rugs
Thank you, Hillary! We appreciate your constant support so much.
Wonderful business and I highly recommend you buyhighly recommend this wonderful…
I highly recommend this wonderful business. The online site has a great selection of rugs of different designs and it’s difficult to make up your mind which one you really wish to purchase. So many you might like to purchase. My daughter who has a graphic design background was so pleased with my choice. She told me the rug was beautifully made and the design was wonderful and she would know with all her experience in website and graphic design experience.
8 augustus 2022
Antwoord van Najaf Rugs
Thank you so much Anne!
Beautiful rugs
I love my beautiful rugs from Najaf rugs. Quick shipping and excellent communication throughout. Thank you!
20 juli 2022
Antwoord van Najaf Rugs
Thank you, Rachael!
I recently purchased 2 vintage persian…
I recently purchased 2 vintage persian rugs and had the most fabulous experience.
After purchasing them online, I received an email with a follow up call on when I would like to pick up the rugs. I informed them that ideally I would like them delivered but the website wouldn't allow it while I purchased it. They very quickly responded by having the rugs delivered within 2 business days.
Both rugs are perfect. Very happy with both the outstanding level of customer service as well as the quality of the rugs.
18 juli 2022
Antwoord van Najaf Rugs
Thank you so much for the lovely feedback, Kathy! You purchased the most beautiful rugs - I hope you love them forever.
All the best,
Maria
Antwoord van Najaf Rugs
Thank you for the 5-star review, Adam!
Outstanding service and products.
Outstanding service and products.
Immediate replies to any queries.
A real pleasure to do business with this beautiful family.
Thank you Maria
24 juni 2022
Antwoord van Najaf Rugs
Thank you for the kind words, Steve! I appreciate it.
Kind Regards,
Maria
Thanks
Nice person on phone. Helpful. Easy to chat to. Quality phone presence goes a long way. Did everything she said she would and promptly. Made it easy.
Rug arrived. Accurate to description.
Happy customer. To so many “other” retailers out there. It’s not that difficult. Just put good people on the phones.
23 juni 2022
Antwoord van Najaf Rugs
Thank you so much, Harry! I really appreciate your 5-star review and kind words.
Antwoord van Najaf Rugs
Hi Andrew,
Thank you for sharing your feedback. I apologise for your negative experience with the courier company we used. We try to use the best and most reputable courier companies - StarTrack Express or TNT. We have had almost no issues with it. I wish you would've reached out to us so we could've investigated why the package wasn't delivered to you; I would've been more than happy to assist you with this.
Whilst I understand your frustration, I feel Najaf Rugs has been judged unfairly because we have no control over the courier companies and their delivery processes.
As you would've seen in all our other reviews, we try our best to be as helpful as possible, making purchasing a rug online as smooth as possible - I'm sorry that this wasn't the case for you.
Regardless, I hope you loved the rug you ordered. Please feel free to contact me personally at maria@najaf.com.au if there's anything else I can help you with.
All the best,
Maria
UPDATE: Thank you for updating your review Andrew, we really appreciate it!
Thank you. Tribal. Rugs.
Thank you.
Good access via your website
Your photo gallery is a good representation of your rug portfolio.
Reply and delivery. Is prompt.
9 juni 2022
Antwoord van Najaf Rugs
Thank you Megan! We appreciate your kind review.
Excellent prompt shipping
Excellent prompt shipping, and great service when there was a small omission on our multiple rug order. Great quality kilims, exactly as described in the website
1 juni 2022
Antwoord van Najaf Rugs
Thank you so much for the lovely 5-star review!
We hope you love your kilims forever.
We bought our rug online and unseen.
We bought our rug online but were given the option of a full refund if it didn't work in our room or we were not satisfied. It arrived promptly, and we are delighted with our purchase, a large Chobi. The staff were most helpful and efficient. We would buy from Najaf again. Paul & Lee
1 juni 2022
Antwoord van Najaf Rugs
Thank you so much Paul & Lee! We loved helping you with the rug.
Excellent service
Excellent service, useful information. The rug arrived in 2 days after ordering and I am delighted with it.
31 mei 2022
Antwoord van Najaf Rugs
Thank you for the lovely 5-star review, Judith!
Beautiful rugs, all good
Beautiful rugs, well described on the website easy purchase process, good communication, well packed, quickly delivered
29 mei 2022
Antwoord van Najaf Rugs
Thank you for purchasing with us again, Paul!
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