Delivery arrived quicker than expected, especially we’ve been overseas. Absolutely love my phone case that much that I’ve ordered a second one if I was to be a little bit picky. The only thing I wo... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Limmet som höll ihop mobilskalet var uppluckrat då paketet, mobilskalet och sammetspåsen som skalet kom i var helt genomdränkt. Narns kundtjänst sa att det skulle se ut så. Behöver nu betala för en re... Toon meer
Bedrijf heeft geantwoord
I'm really pleased with my phone case. NARN had a massive range of designs to choose from and the quality of the case is very good, my phone is extremely well protected. It is not easy to find a ca... Toon meer
I love my new phone cover so I'm very happy to recommend Narn. They have so many options to choose from, the ordering process is easy, and they communicate the key information really well. Most import... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Stylish and protective phone cases, designed and printed in Sweden. Free worldwide shipping.
Contactgegevens
Box 19143, 15227, Sodertalje, Zweden
- hello@narn.com
- narn.com
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thank you...
Initially I was disappointed in the customer service with Narn. I purchased a phone case for my Samsung, when it arrived, I quickly informed them the case, was not as I expected and I wanted to return it and purchase another type of case. The response was extremely slow, this was probably due to the Christmas/New Year holidays but after contacting them on numerous occasions they eventually responded and dealt with my query very efficiently and promptly, and I received another case within a week. Thank you..
My phone case arrived in just a few…
My phone case arrived in just a few days after ordering.
My phone fitted perfectly, and I’m really pleased with the quality of the case.
Would definitely buy from here again.
Excellent quality case
Excellent quality case for a Samsung A56. Fits perfectly. Delivery did take longer than expected and there was no tracking info, only a reference number, but it was worth the wait.
Great experience with NARN
I had a great experience with NARN from start to finish. Customer service was very responsive and helpful when I got in touch before ordering, especially as my phone model wasn’t yet listed on the website for the tough cases (Galaxy S25 FE).
The case arrived much faster than I expected (within two days from Sweden to the UK) and fits my phone perfectly. It feels genuinely protective without being bulky, and despite the glossy finish it has a slightly rubbery feel that gives good grip and makes it comfortable to hold.
I’m very impressed with both the quality of the product and the service and will definitely be ordering more cases in future.
Communication fantastic
Communication fantastic - ordered to UK on 15th - dispatched 16th and arrived this very second one 21st!
Emailed NARN as tracking disappeared, they responded the same day with a thorough response.
Would definitely buy again! Stunning case, fantastic quality- love it 😀
Great product, slow delivery
Very pleased with the phone case and tempered glass screen protector. Great design and quality.
It was a week before it was dispatched and took a week to get here as it's sent from Sweden (i think). That would probably all be fine if there were better communication. I received no reply to my email and the parcel tracking didn't work. With the prevalence of scams, it would be a better customer experience if it were clearer that dispatch may take more than a couple of working days, and how long delivery will realistically take. I was very concerned that I'd been scammed.
Fint skal men dålig leverans
Superfint skal, jag är jättenöjd med det. Ser exakt ut som på bilderna. Tyvärr väldigt lång leveranstid. På hemsidan stod det 1-2 arbetsdagar men fick det först efter 8. Inte heller några uppdateringar om läget/när det postats på etc. Väldigt besviken.
Amazing phone case
I bought this case for a samsung galaxy s25 ultra . Three quality is brilliant, solid materials and no scuffs after a month. And it also holds credit cards and money notes. Yes it's dearer, but vastly better than the cheaper cases I've bought in the past.
Delivery took 10 days but that was probably Christmas post
Ordered a phone case on the 24th…
Ordered a phone case on the 24th December its now the 13th of January. Still haven't received it. It just says label created. I've emailed and did get a response with no useful information. I dont understand how I'm able to order stuff after Christmas from Germany and get within a few days. But 3 weeks so far for a phone case

Antwoord van NARN
I ordered a phone case from narn on 26th December...no sign of it!!
I ordered a phone case from narn on 26th December and received an email on 30th December to say it was on it's way
It is now the 12th January, and no updates, sent 2 emails, and a written form online with no response!!!
Tracking no says it isn't recognised!!
Terrible customer service...have no idea what to do now, as spent £33... daylight robbery!!!

Antwoord van NARN
PERFECT PRODUCT.I looked around for a phone cover for…
I looked around for a phone cover for my husbands new phone and could not find anything i thought he would like, then i found the site for NARN, wow, loved the look of them and began checking out what they had to offer, i found the perfect wallet phone cover for him, it had a howling wolf on the front and looked well made so i ordered it for him.
It arrive quickly and well secured in wrapping, it was just perfect, so well made, the quality is amazing, strong, it fits perfectly and he was so pleased.
I have just updated my phone and today i have ordered my own wallet cover from NARN, great choice of designs so was not an easy job deciding which one i loved the best, made my choice of the Lilac crystals and am eagerly awaiting its arrival.
Thank you for such an amazingly produced product, i am so sure that your business will grow and grow with the care and attention you put into your products.
Thanks again, kind regards
Sher.
Scotland. UK.
Top quality phonecase
I was looking for a case to replace the many screen protectors that just kept on cracking and peeling away. The choice of case design is quite incredible and the cases themselves are strong and protective.
Hej och tack för en mycket bra och…
Hej och tack för en mycket bra och snabb service när jag beställde ett plånboksfodral till en Iphone 17 promax.Mycket bra passform och ett väldigt snyggt fodral.Kommer att beställa fler saker av er.Tack.
Mycket bra service när jag hade…
Mycket bra service när jag hade beställt fel skal. Fina motiv och många varianter.
Happy customer!
I ordered 2 cases on 31st December and both arrived just over a week later.
Beautiful cases, well made and packaged well.
Very happy!
Only criticism is the parcel tracking could do with being improved!

Antwoord van NARN
no delivery, no response
Update: product arrived correctly. Might have been a one time slip up over Christmas and the new year. Still, did not receive tracking updates or a delivery date, but I am happy with the product.
I ordered on the 26th of December and have received no shipping notification, nor delivery update as of the 8th of January. Starting to worry it is a scam. No response from the official mail contact.

Antwoord van NARN
finally delivered
also still waiting for delivery, or even a delivery status. thinking site is a scam. avoid
EDIT: case has since arrived, though tracking still says “awaiting parcel from sender” so didn’t expect it to arrive. quality could be better but not awful (expected for price), mostly just glad it’s arrived!

Antwoord van NARN
Still waiting on phone case
Ordered my phonecase and screen protector on 24th Dec and still nothing has been delivered. My package tracking ID now states there is no parcel associated with the ID issued by Narn. I've emailed Narn multiple times with no response. As mentioned by others, either notify when the products will be delivered or issue a refund. Based on this experience I would not recommend using Narn.

Antwoord van NARN
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







