National Lighting Reviews 

Lucky it was just a small order but they did not send me the extrusion for my led light strip. will not answer email. very disappointed. will need to seek a part refund through the credit card.

What can I say … Hafsa has been fantastic and has managed to resolve my issues expeditiously. She should get a pay rise for being very professional at her job. 10/10

I had to return the item I ordered as my builder had progressed beyond being able to fit it. Hafsa did a great job advising the best way to do this and when I enquired about the refund, Hafsa got it sorted out immediately.
Great customer service and I wouldn't hesitate to buy from them in the future
Many thanks!

Went above and beyond with customer service prompt and helpful to replace a part which my electrician lost. Thank you so much.

Fantastic customer service from this company, would definitely recommend purchasing from them. Although the courier lost my order they were great, reshipped again rather than wait for FedEx to find it and then refunded the shipping which they did not have to do.

Things goes wrong, this is a great example of how a very good company deals with and resolves a problem quickly.

Will buy from again, well done!

Great selection of lighting products and very competitive prices. Customer service is top notch too. I had a couple of outside lights fail after 10 months and they replaced them very quickly without jumping through a load of hoops first.

Great service from start to finish including the after sales service from Hafsa when I had to return a few of the lights because i had over ordered. I will definitely use them again and have no reservations in recommending them for everyone.
Glyn in Coalville Leicestershire

Fantastic experience with National Lighting. Cheapest price for my item but top quality service, from ease of ordering, quick secure delivery and very fast customer service response with a query I had. Will be a repeat customer. 👍

(We rarely write reviews but) … we were so impressed with the response regarding our recent purchase of lamps . Unfortunately one lamp was slightly faulty but it has been replaced efficiently and without hassle. Communication was excellent.
Would definitely recommend this company 👍

absolutely brilliant service from start to finish, lights ordered were exactly what we needed , delivered to site next day, unfortunately job did not go ahead and i needed to return for a refund, this was not a problem and was dealt with by Hafsa who was fantastic. thankyou. will definately use again in the future .

Great company to deal with, superb communication all the way. I wont hesitate to use again. Highly recommended.

My goodness what a wonderful company. The lights are of an exceptional high quality. Customer service excellent, good communications and the lights are exceptional bought the floor standing one first realise how great it is so bought the matching table lamp as well. Very reasonable on price for outstanding quality. Would highly recommend 👍

Prompt deliveries and dealt quickly with a fitting that developed a fault. Thanks!!!!

Fast delivery and good quality product (Mother and Child floorlamp). Although it was well packaged, the glass protector shield was broken. Hafsa in customer services dealt with the problem very efficiently and I'm getting a replacement part plus a 30% refund for the inconvenience!
Be aware that reports of damage must take place within 24 hours of delivery.

The frendily and helpfull advise i've had from the Aintree store has been breath fresh air, I've had great service, delivered materials as expected in good time and change one /two items which where faulty no questions asked.
I found the cost of the materials supplied to me for our 5 bed house refurbishment very competative on 90% of the materials required for this project.
The trimless spot lights have worked out fantastic addition to the development, smoke alarms, cable, etc delighted with this supplier.

Thanks again
APDecs

These guys dispatched and shipped my order incredibly fast. It was damaged in transit, although well packed. Not their fault. I rejected the delivery and the replacement unit arrived the next day, which was incredible service. Thanks so much!

My parcel was delivered to the wrong address. When I tried to call at 0910 was told they are not open until 1000.

I found that their phone number was chargeable. It did cost me over £13 just to try to talk to them.

National lighting did refund the cost of my order in the end. The premium number has now been removed I am told. So this should not happen again.

Great company and really helpful friendly customer service. Had really good experience with Hafsa recently when I experienced a problem with a product some time after purchase. Would recommend them as a company.

I’m not one for leaving bad reviews, but this company has been beyond shocking. I’m still waiting for my order, which has been over a month since it was placed. Tried to call on a number of occasions with no luck. We received an email yesterday with another customers invoice attach disclosing all of their information and still no further forward with my order or refund.