Natural Jackets Reviews 

Be very cautious. Cheap quality and terrible customer service. Ordered a jacket size 3XL and basically got what I consider a medium with a 3XL tag on it. After about 3-4 days of calling listed phone number finally got ahold of a person who said name was Jason. I told him my issue he took dowm my phone number and order number and said someone would reach out in a day or so to proceed with a return. Well as you can imagine no one ever called and everything is tried to call back it pwuld go to voicemail. Finally had to go through my bank for a refund which took over 60 days or so.

Definitely would not recommend.

Didn’t get my package order

Counterfeit adidas jacket product. No tag branding on the jacket and the material is different from the real one.

I never received my order and am filing a civil lawsuit

What a beautiful product! I am so impressed with the quality and workmanship that went into this jacket. The price point makes it triple the value.
Good on you!

I spoke with the owner personally and he was very kind and reassuring. He kept his word and I received my jacket

When I got it, the zipper was fiddley and broken (as in it kept coming undone after getting zipped and was very hard to zip up) and fabric was starting to wear on the inside. It also arrived 15 days after the approximated delivery date range.

High quality for a very good price. Authentic look. Very warm coat. Couldn't be more pleased.

I wish I could give them zero stars. Do not buy from them! They sell counterfeit goods. I spent over $100 for an adidas jacket it is a bad replica. I’ve emailed for a refund and they never replied.

I bought a jacket last year as a gift for my sister for christmas but it fit big, so I asked for an exchange and I was never able to make an exhange and now this beautiful leather jacket is just hanging in the closet.

I was also sold a counterfeit Adidas Jacket. When I received the package, I had a bad feeling because it was shipped from Karachi Pakistan rather than the US as listed on the website.

I have sent an email requesting return. We'll see what happens.

Sizes/measurements were accurate. This made is easy to order. Great quality jacket. I love the way it feels and fits.

I bought the MJ jacket for my son this past Halloween. HE LOVES IT! If he could wear it every day, he would! Sleeves do get 'dirty' or 'dingy' pretty easily, so he hung it up. But he absolutely loves it. Any suggestions on how to care/clean the faux leather sleeves? It would be appreciated.

The 1st day my son wore the coat the pocket ripped down the side of the jacket.

They sold me a counterfeit product. Sold as a real Adidas jacket- it’s not. It resembles the product photos but is obviously not the real thing. I’m not happy, as I spent over $100. I feel robbed.
*after contacting the FTC and BBB and filing complaints the company offered a return- at my cost for shipping. I spent $15 to send the jacket back and they are delaying paying me despite having the item already. They keep requesting that I remove my negative review instead.
* I initiated a chargeback through PayPal and received a return that way for the jacket, but still had to pay shipping to return it.

Email received from Natural Jackets 1/6/26-
We sincerely apologize for the inconvenience you experienced, and we appreciate your patience throughout the process.

As your full refund has now been successfully processed, we kindly request that you consider withdrawing the complaint filed with the Better Business Bureau (BBB).

We would also like to clarify that we did not charge any shipping fees to you at the time of purchase.

The original shipping cost was covered by us. For this reason, return shipping charges are the responsibility of the customer, in accordance with our policy.

We humbly apologize once again for the inconvenience and kindly ask, if possible, that you consider updating or revising your review on Trustpilot to reflect the resolution.

Thank you for your understanding and cooperation. Please let us know if you need any further assistance.


Natural Jackets | Customer Support

My experience with natural jackets was great! Jacket is excellent quality, great price; I received it in the time they said it would arrive and it nicely wrapped/packaged. I would definitely order from natural jackets again 10/10

Unfortunately the sizing wasn't explained in the description of jackets. The sizing here in the USA is different than where jacket is made. Also it v wasn't explained that the zipper is on left side where again here in USA the zipper is on right side for mèn̈. The leather is good quality but due to the sizing & zipper I've only used the jacket a couple of times. I've had several friends & people ask about jacket so i have to be honest on my social media posts, Facebook,Instagram & tiktok because I'm a content creator with over 750,000 followers. I'll wait for your reply before I post on Friday. Thank you!

Awesome jacket great quality lighting fast shipping Awesome customer service can't say enough good things about this company

They are a scam. They promised delivery by a certain date and didn’t deliver. I was skeptical of them so I tried reaching out within that time frame and they wouldn’t respond to multiple emails. I try looking up my order number and it says it doesn’t exist. Do not order from them!!!

It is a beautiful, quality leather jacket. Ruggedly, stylish jacket reminiscent of James Bond or the Resistance fighters of war movies.