Naturally Balmy Reviews 

70
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

I love the quality of Naturally Balmy ingredients. They have ingredients that are hard to get anywhere else, like organic oils or natural lip balm flavours. The tax and shipping prices are expensive,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

If I didn’t send a message, nobody would realise that my parcel was not delivered. And I had to send a second message too. I don’t think I’m gonna buy again, cause as a new brand I was looking for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely amazing value for money . The monoi de Tahiti is just absolutely delightful and PURE . Look at all the ingredients in something you'll get off the high street and tell me that stuffs as g... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great company to deal with. Highly recommend. Everything was dealt with professionally and as stress free as could possibly be when you’re launching a new product. Special shout out to Jessica and Vas... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Cosmetisch productleverancier
  2. ook in
  3. Cosmetica groothandelaar
  4. Cosmeticabranche
  5. Cosmeticawinkel
  6. Cosmetische producten groothandelaar
  7. Cosmetische producten leverancier

Geschreven door het bedrijf

Naturally Balmy is an established UK cosmetic manufacturer with over 18 years of experience in cosmetic product development, manufacturing and regulatory compliance. We help businesses of all sizes – from ambitious start-ups to established retailers and global brands – bring high-quality skincare, haircare and personal care products to market. Whether you're looking for white label products, bespoke formulations or contract manufacturing, our experienced team is here to support you every step of the way. We offer formulation, product development, manufacturing, filling, cosmetic compliance, CPSRs, PIFs, stability testing and challenge testing, providing a complete end-to-end solution under one roof. We believe launching a cosmetic brand shouldn't require huge minimum order quantities. That's why we offer flexible, low MOQs across many of our white label and manufacturing services, making it easier for start-ups and growing brands to launch with confidence while still supporting larger production runs for established businesses. We also supply high-quality cosmetic ingredients, packaging and formulation bases, giving our customers the flexibility to create products that reflect their brand vision. Our focus is on quality, innovation, transparency and exceptional customer service, and we're proud to build long-term partnerships with businesses across the UK and around the world. Whether you're creating your very first product or expanding an existing range, Naturally Balmy is here to make the journey as straightforward as possible. Our knowledgeable team combines technical expertise with friendly, honest advice to help bring your ideas to life safely, efficiently and to the highest standards.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

70 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(70)

62 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

A trusted partner!

I have been sourcing my ingredients from Naturally Balmy for the past two years and have consistently received excellent quality.

Furthermore, I engaged their services for the final safety testing of my skincare line. They demonstrated high professionalism and provided exceptional customer service; I highly recommend them.

26 oktober 2026
Logo Naturally Balmy

Antwoord van Naturally Balmy

Hi Liliana,

Thank you so much for your wonderful review and for trusting Naturally Balmy with your business over the past two years!

It's been a pleasure supporting you, both with your ingredients and the safety assessments for your skincare range.

We're delighted to hear you've been so happy with the quality of our products and the service you've received from our team.

We really appreciate your continued support and look forward to working with you as your brand grows!

Best wishes,
The Naturally Balmy Team

Beoordeeld met 3 van de 5 sterren

If I didn’t send a message

If I didn’t send a message, nobody would realise that my parcel was not delivered.
And I had to send a second message too.
I don’t think I’m gonna buy again, cause as a new brand I was looking for something safe and fast.

26 oktober 2026
Logo Naturally Balmy

Antwoord van Naturally Balmy

Hi Nyuma,

Thank you for your feedback. We're very sorry that your first experience with Naturally Balmy wasn't as smooth as we'd have liked.

We completely understand how frustrating a missing delivery can be, particularly when you're starting a new brand.

Our team responded to your email the following day and, once we established that your parcel hadn't arrived, arranged for a replacement, which we're pleased to hear you have now received. We also credited your account with Balmy Points as a gesture of goodwill.

We're sorry for the inconvenience and for any frustration caused by the communication surrounding your delivery.

We genuinely value your custom and hope you'll give us another opportunity to provide you with a better experience.

Kind regards,
The Naturally Balmy Team

Beoordeeld met 5 van de 5 sterren

I love this products

I love this products

6 oktober 2026
Logo Naturally Balmy

Antwoord van Naturally Balmy

Hi Susana,

Thank you so much for your lovely review! We're delighted to hear you're enjoying our products.

We really appreciate your support and look forward to welcoming you back again soon!

Best wishes,
The Naturally Balmy Team

Beoordeeld met 5 van de 5 sterren

I love the quality of Naturally Balmy…

I love the quality of Naturally Balmy ingredients. They have ingredients that are hard to get anywhere else, like organic oils or natural lip balm flavours. The tax and shipping prices are expensive, but for the quality it is worth it.

15 september 2026
Logo Naturally Balmy

Antwoord van Naturally Balmy

Hi Karolina,

Thank you so much for your wonderful review! We're delighted to hear that you appreciate the quality and variety of our ingredients, particularly some of our harder-to-find products.

We completely understand your comments regarding shipping costs and really appreciate you recognising the value and quality of what we offer.

Thank you again for your support. We look forward to welcoming you back soon!

Best wishes,
The Naturally Balmy Team

Beoordeeld met 5 van de 5 sterren

My order arrived very quickly so I…

My order arrived very quickly so I could start my project early and the products were very good quality.

30 september 2026
Logo Naturally Balmy

Antwoord van Naturally Balmy

Hi Jenny,

Thank you so much for your lovely review! We're delighted that your order arrived so quickly and that you were able to get started on your project ahead of schedule.

It's wonderful to hear you're happy with the quality of our products too!

We really appreciate your support and wish you every success with your project.

Best wishes,
The Naturally Balmy Team

Beoordeeld met 5 van de 5 sterren

Great products

Great products, customer service and quick delivery.

30 september 2026
Logo Naturally Balmy

Antwoord van Naturally Balmy

Hi Charlie,

Thank you so much for your fantastic review! We're delighted to hear you're happy with our products, customer service and speedy delivery.

Our team works hard to provide a great experience, so it's lovely to receive feedback like this.

Thanks again for your support, and we look forward to welcoming you back soon!

Best wishes,
The Naturally Balmy Team

Beoordeeld met 5 van de 5 sterren

Absolutely gorgeous rose petals

Absolutely gorgeous rose petals. Exactly what I wanted . Packaged beautifully and they smell amazing x

6 oktober 2026
Logo Naturally Balmy

Antwoord van Naturally Balmy

Hi Kirsti,

Thank you so much for your lovely review! We're delighted that you love our rose petals and that they were exactly what you were looking for.

It's wonderful to hear you were pleased with the packaging too!

Thanks again for your support, and we hope to welcome you back soon.

Best wishes,
The Naturally Balmy Team

Beoordeeld met 5 van de 5 sterren

I email to have order fast post!

I email to have order fast post!
Jason sorted so quick.
Thank you
R Campbell

25 september 2026
Logo Naturally Balmy

Antwoord van Naturally Balmy

Hi Roisin,

Thank you so much for your lovely review! We're delighted that Justin was able to arrange everything so quickly for you.

We'll be sure to pass your kind feedback on to him!

Thanks again for your support, and we look forward to welcoming you back soon.

Best wishes,
The Naturally Balmy Team

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service, High Quality Products.

The customer service at Naturally Balmy is first rate. I contacted them with an urgent query and their response was swift, efficient and helpful. Despite the fact that they were already over-stretched with a huge volume of orders and working extended hours, they responded quickly and were extremely kind and patient in dealing with me and my query and then being very accommodating by fulfilling an urgent order. Siobhan, who dealt with my query was polite and extremely helpful.
The products I ordered were delivered quickly and safely packed to avoid breakage and/or spillage, and having used them for over a month now, I find their quality superior to similar products I have used before from other companies. Naturally Balmy has been a great find.

18 augustus 2026
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Antwoord van Naturally Balmy

Hi Dru,

Thank you so much for taking the time to leave such a thoughtful and detailed review!

We're absolutely delighted to hear how happy you've been with both our products and customer service. It's especially lovely to hear your kind words about Siobhan, and we'll be sure to pass your feedback on to her. We know she'll really appreciate it!

We always aim to go the extra mile for our customers, so it's wonderful to hear that we were able to help with your urgent order and that you're so pleased with the quality of our products.

Thank you again for your lovely feedback and support. We look forward to working with you again!

Best wishes,
The Naturally Balmy Team

Beoordeeld met 5 van de 5 sterren
Logo Naturally Balmy

Antwoord van Naturally Balmy

Hi Layika,

Thank you so much for your lovely review! We're delighted to hear you're happy with the quality of our products and our speedy delivery.

We really appreciate your support and look forward to welcoming you back again soon!

Best wishes,
The Naturally Balmy Team

Beoordeeld met 1 van de 5 sterren

Very short shelf life.

15 september 2026
Logo Naturally Balmy

Antwoord van Naturally Balmy

Hi Kister,

Thank you for your feedback. We're sorry to hear that you're disappointed with the shelf life of your product.

We'd really appreciate the opportunity to look into this further, as shelf life can vary depending on the product and its formulation.

If you could get in touch with our customer service team with the product details, we'll be happy to investigate and clarify the shelf life for you.

We take product quality very seriously and would welcome the opportunity to resolve any concerns.

Kind regards,
The Naturally Balmy Team

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, delivered promptly.
All good

10 september 2026
Logo Naturally Balmy

Antwoord van Naturally Balmy

Hi Pete,

Thank you for your great review! We're delighted to hear you found ordering easy and that everything arrived promptly.

We really appreciate your support and look forward to welcoming you back again soon!

Best wishes,
The Naturally Balmy Team

Beoordeeld met 5 van de 5 sterren

Tickled pink to have found you

Tickled pink to have found you! Discovering more of your products too.
Great customer service and super fast delivery to a remote Scottish island.

8 september 2026
Logo Naturally Balmy

Antwoord van Naturally Balmy

Hi Kirsteen,

What a lovely review, thank you so much! We're tickled pink that you've found us too!

It's wonderful to hear you're enjoying discovering our range and that your order reached you so quickly, even on a remote Scottish island!

We really appreciate your kind words about our customer service and look forward to helping you discover even more of our products.

Best wishes,
The Naturally Balmy Team

Beoordeeld met 5 van de 5 sterren

Always a great service

Always a great service, I love this cream and wouldn’t use anything else.

3 september 2026
Logo Naturally Balmy

Antwoord van Naturally Balmy

Thank you so much for your lovely review! We’re delighted to hear you’re so happy with the cream and our service. Thank you for continuing to choose Naturally Balmy – we really appreciate your support! 💚

Beoordeeld met 5 van de 5 sterren

easy website great choice excellent…

easy website great choice excellent products thank you very much *****

1 september 2026
Logo Naturally Balmy

Antwoord van Naturally Balmy

Thank you so much for your lovely review! We’re delighted you found our website easy to use and enjoyed the choice of products. We really appreciate your support 😊

Beoordeeld met 5 van de 5 sterren

Good quality

Delivered quickly, well wrapped, good quality product.
Will order again, thank you.

21 augustus 2026
Logo Naturally Balmy

Antwoord van Naturally Balmy

Thank you so much, Heather! We’re delighted to hear your order arrived quickly and that you were happy with the quality and packaging. We really appreciate your lovely review and look forward to welcoming you back again 😊

The Naturally Balmy Team

Beoordeeld met 5 van de 5 sterren
Logo Naturally Balmy

Antwoord van Naturally Balmy

Thank you so much for your lovely review, Michelle! We’re so pleased you were happy with your products and that they arrived quickly. We really appreciate your support 💚

The Naturally Balmy Team

Beoordeeld met 5 van de 5 sterren

Would Recommend

Generally quick delivery, well packaged. It's early days as I haven't used all the products but the first signs are promising.

11 augustus 2026
Logo Naturally Balmy

Antwoord van Naturally Balmy

Thank you so much for your lovely review, Jane! We’re really pleased everything arrived quickly and well packaged, and we hope you continue to enjoy the products as you try them. Thank you for choosing Naturally Balmy 💚

The Naturally Balmy Team

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