Love NatV! Have purchased my undies through them for years and they hold up so well. Love the colour range and the different styles they offer. I recently purchased the bodysuit they sell and it’s ama... Toon meer
Bedrijf heeft geantwoord
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Nat v crops are divine! Absolutely loving the cropped tops I bought recently, the fabric is so soft, the crops are very well made, and even with a bigger bust I'm finding enough of a support to wear... Toon meer
Bedrijf heeft geantwoord
Great communication,When I had trouble with going through checkout they got back to me promptly. love that it’s a small Australian business. I was searching high and low for 100% cotton underwear... Toon meer
Bedrijf heeft geantwoord
Natv Basics always deliver The quality of the underwear is fantastic. I still have ones that have lasted years, multiple washes, exercising, pregnancy, everything, and they are still high-quality... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We Make Basics That Are Better For People And The Planet, So You Can Make More Sustainable Choices, From The Bottom Up. No Frills Or Trims Or Awkward Bits, Just The Comfiest Undies You’ll Ever Wear, Made Responsibly From A Sustainability Mindset. Each and every step of the way when creating our everyday basics, we design mindfully to reduce our impact on the planet. We use minimal packaging that is also home compostable with soy-based inks. We look at every step in our supply chain from beginning to end and constantly seek better ways to deliver luxurious, comfortable and affordable basics that give everyday, sustainably conscious women a better choice. We’re simply striving to be a better brand, from the bottom up.
Contactgegevens
Australië
- hello@natvbasics.com
- natvbasics.com
4,6
Uitstekend
49 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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If I could give 0 stars I would
If I could give 0 stars I would, I ordered a pack of their underwear and after the first wash holes started appearing in the lining and the base of multiple pairs. I emailed the company with photos of the flaws and was sent a replacement pair, however the replacement pair ripped and got holes after the first wash! The quality feels nice initially but as soon as you wash them they get damaged
Extremely disappointed and would hate for anyone else to waste their money on this brand
5 september 2025
Review zonder uitnodiging
Antwoord van natvbasics.com
Thank you so much for reaching out and sharing your experience with us. We’re so sorry to hear this happened, and we completely understand how disappointing it must have felt.
In over six years, we’ve very rarely received feedback like this. Our underwear is designed to last for years with the right care, so hearing about holes after just one wash (and again a second time) is definitely not what we’d expect. We’d really love the chance to look into this properly for you.
At the moment, we haven’t been able to find your details in our system, which means we can’t investigate further just yet. If you could please contact our customer service team at service@natvbasics.com we’ll be able to gather the details we need and work out the best way to make things right for you.
We truly appreciate you bringing this to our attention, and we’ll do everything we can to resolve it quickly.
The best g’s ever 🤍
4 september 2025
Review zonder uitnodiging
Antwoord van natvbasics.com
Thank you! So happy you think so. x
My favourite undies!!
My favourite undies!!! Service and delivery is also 10/10
14 augustus 2025
Review zonder uitnodiging
Antwoord van natvbasics.com
Yay! So glad you love them 💕 Thanks for your kind words, we’re thrilled you had a great experience with both our undies and our service!
Nat V Basics are the best
Nat V Basics are the best! They’re breathable, light, stretchy and they are perfect for every day wear - honestly feels like you’re not wearing anything at all which I love.
28 februari 2025
Review zonder uitnodiging
Antwoord van natvbasics.com
We’re so happy to hear you’re loving the comfort and light feel of Nat’v Basics 💕 Thank you for sharing your kind words!
Hands down my favourite underwear
Hands down my favourite underwear. I have not worn anything other then the every day G’s for the past 3 years. Simply love love love
12 augustus 2025
Review zonder uitnodiging
Antwoord van natvbasics.com
Wow, 3 years! 💕 We’re so thrilled to be your go-to and favourite underwear. Thank you for your loyalty and for sharing the love, it means the world to us!
NEVER AGAIN
Not only are their products absolute rubbish, they charge you $5.95 per item to return. Then they sneak in $12.5 for shipping as well. Do not buy from them!!!
20 maart 2025
Review zonder uitnodiging
Antwoord van natvbasics.com
We’re truly sorry to hear that the items you received didn’t meet your expectations. We take great pride in the quality of our products, and we understand how important it is to feel completely satisfied with your purchase. As we normally do not allow returns on underwear due to Hygiene reasons, we can happily accept it back as a once off if they are in original condition in packaging. Please reach out to our customer service who will happily help.
These sizes run extremely small
These sizes run extremely small! I usually wear a Medium or large on small-fitting clothes. After reading a review about the sizing running small I sized up to a large. I got three different bra's and I could not wear any of them because they are so tight! Honestly the 'large' I got felt more like a small in most normally sized clothes. Usually when Bra's are tight I will wear them for a couple of weeks to stretch, but these are so tight I can barely pull them over my chest and its painful to wear them for more than a couple of minutes. I would not deem this a very inclusive brand, as me (someone who usually wears a size 12) will have to upsize to a XXL to fit.
3 december 2024
Review zonder uitnodiging
Antwoord van natvbasics.com
Thanks so much for your feedback, we’re really sorry to hear the sizing wasn’t right for you. We recommend comparing your measurements to our online size guide as our sizing may differ to other brands you have previously purchased 💕.
High quality
Great, high quality products. I wear mine constantly and they last and last and last!
17 oktober 2024
Review zonder uitnodiging
Antwoord van natvbasics.com
We’re so glad you’re loving the quality! Thank you for sharing this lovely feedback, it makes our day 💕.
Inconsistent Sizing
This brand heavily markets across social media and I succumbed to the relentless IG and sms marketing. I placed an order as I was gifted free express shipping. Though the product is good quality overall there was a problem that one pair of my size 12 knickers were smaller than the other size 12 pair I ordered even though the only difference between them was the colour, the cut was the same.
29 augustus 2022
Review zonder uitnodiging
Antwoord van natvbasics.com
We’re so glad to hear you’re loving the quality of our Undies! 💕 With semi-seamless styles, there’s a small standard tolerance in measurements due to the way they’re made. Thanks to the naturally stretchy fabric, this isn’t something you’ll notice once you’re wearing them, they’re designed to move and fit with your body.
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