The Neem shopping experience was fantastic. I live in USA, so it's not like I could pop into a shop and try something on...but I asked about sizing and styles, and got excellent customer service and h... Toon meer
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Lees wat reviewers zeggen
Great customer service, anlways a friendly greeting in store and I love the items I’ve purchased from Neem. I’ve worn the short sleeve shirt consistently through the summer months!
We've bought a few pieces from NEEM now and we're really pleased with them. The products are really well made and fit well, and all our interactions with customer services have been fast and exception... Toon meer
Great service, authentic people and brand with good quality, stylish, modern men’s products.
Bedrijfsgegevens
Geschreven door het bedrijf
We sell stylish menswear made from recycled materials and make clothing waste good again. We focus on menswear tailoring that is soft, comfortable using recycled yarns that biodegrade. Our men's shirt use 93% less water and emits 40% less green house GHG emissions than a standard shirt. This is a new way for menswear. We believe in modern sustainable style. We design and make stunning menswear from recycled materials. An end-to-end production system that’s 100% carbon neutral. Obsessively sustainable. Forever stylish. Neem London. Sustainable style for modern life. We’re designing with our future in mind, and the knowledge that our choices can lead to a positive outcome. By providing positive calls to action and encouraging our customers to consume responsibly, I want to create a welcoming environment where sustainability and education is our priority. Buy something that emits less CO2e, look great and still enjoy a cheeky weekend away. We’re talking about being well put together. When clothes fit, when they’re tailored and complement your body, made from fabric which feels good against the skin and hangs well. If you are smartly dressed in this way, you are never over dressed and rarely under dressed, but cut a figure of confidence, assurance, and style. Dress smartly so when you run into an old teacher from school, the one that got away, or a parent from the school-run, you will always feel like they have seen your best self. When you dress smartly in Neem clothes, you never sacrifice comfort either.
Contactgegevens
38 Lamb's Conduit Street, WC1N 3LD, London, Verenigd Koninkrijk
- +44 7818 066 652
- trustpilot_free@neemlondon.com
- neemlondon.com
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This is a fantastic brand
This is a fantastic brand! I have been a Neemsayer for a long time. What's not to like? Environmental responsibility combined with gorgeous quality and design. Check it out!
I loved the Neem Navy rain jacket 😃
I loved the Neem Navy rain jacket 😃. It fits great, looks great, lovely material and my Mrs loves it too! Also ordered the black bomber jacket - also awesome! Nick and the team at Neem have created a beautiful set of products - especially these jackets!
great products
Loved my visit to this unique store! The recycled-material clothes are high-quality and stylish. Meeting the kind and passionate founder was a highlight. This brand perfectly blends fashion with a sustainable mission. Highly recommend!
Well done Neem!
There is nothing like buying clothes that are well designed, well made, super comfortable and ethically produced! Well done Neem!
Cool as a mountain stream.
Perhaps the greatest customer service I have ever had. The clothes are pretty special too.
Excellent Neem socks
Customer Services are hard to speak to
Ordered item of clothing with photos clearly showing the two front pockets were fully usable as even the models had there hands in them in the photos.
Item arrived and the two pockets fully sewn up and unable to use.
I contacted them by phone but you can only leave a message which I did and asked for a call back to discuss. I emailed on two separate occasions and eventually I got phone call to explain that an error occurred in a batch and factory had sewn up the pockets in error.
I was advised what to do to remedy the situation and eventually I managed to free up the pockets.
My only gripe here is that if a factory error had been identified they should have offered a replacement item as damage can occur whilst carrying out this procedure which was recommended as a two person job to carry this out successfully.

Antwoord van NEEM LONDON
Personalised service with my first order.
This was my first order with Neem and I have to say the service was over and above what I could have reasonably expected. Due to a website glitch one of the overshirts I ordered was not available and was not going to be restocked. Rather than let me down, Neem reached out to say that they would contact their supplier to see if my item could be manufactured. This was quickly confirmed with excellent communication throughout. There is a personal touch in Neem’s service that leaves you with the impression that they really care about their product and customers. So when my items arrived I wasn’t surprised that they were of excellent quality and fit. Particular thanks go to Cris at Neem for the exceptional service I received. I will definitely be a long-term customer!
If only all shopping experiences were…
If only all shopping experiences were like this. Friendly, attentive and with an eye for style… this place is well worth a visit. Impossible to leave without a shirt or two. Fantastic cuts out of beautiful and sustainable fabrics. Thank you Cris !!! 🙏🏼
A very intriguing 'window' and tellers who know what they are selling …
First a very intriguing 'window' unassuming and interesting! The team inside was courteous, friendly good sense of humour and especially for me very important not pushy! Besides well prepared and able to present the products, the story behind it. Will visi again indeed!

Antwoord van NEEM LONDON
Great shop, superb staff, great quality
Great shop, staff very knowledgeable, and the clothes are great quality, love the ethical side.

Antwoord van NEEM LONDON
Exceptional product, brand and service
From the moment I walked into the shop on Lamb’s Conduit, I could not have been made to feel more welcome and at home by Cristina who took great care to take me through the features and provenance of each of their beautiful products and the company ethos with passion and clarity.
The ethos and approach of this relatively small and new brand is one that companies of all sizes, ages and industries would do well to look at, mirror and learn from!
After trying on a few of their items, all fitting perfectly, my mind was blown by the fit, look and feel of the comfort shirt. I have worn shirts professionally every day for many years and have never felt anything like this. I didn’t want to take it off! So I didn’t - I kept it on, paid for it and walked out the shop with it still on! I love it so much I bought a second one the following week… Neem and its exceptional team has a fan for life!

Antwoord van NEEM LONDON
My husband happened upon Neem whilst…
My husband happened upon Neem whilst strolling between shows around Piccadilly..(hes a bass player) and just loved the whole style and ethos of the company…he’s looking forward to coming in and spending his birthday voucher!

Antwoord van NEEM LONDON
Since you have asked for another review: My shirt has not yet been delivered so I cannot comment
Nick: Many thanks for investigating and letting me know. It can't be easy handling orders in the midst of a store move. I can understand the difficulties. You are right in that my order was changed but that was because I was told, when I enquired, that my original order was out of stock. I have received notice now on delivery due tomorrow so all should be well. Thanks again. Oliver

Antwoord van NEEM LONDON
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