Using the neighbor app was wonderful. I was able to find a spot to park my trailer minutes from my house and get in and parked within the hour. When I no longer needed the space, canceling was the eas... Toon meer

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Lees wat reviewers zeggen
Safe, covered parking. Elevator if needed for easy in/out. Honest, accurate charging for actual days parked there. I would use Neighbor again.
Adriane is very helpful in accommodating special situations. I just needed a half a month or less and a somewhat discounted price and he did that for me. He also made himself available easily, for m... Toon meer
I like the no hassle and ease to rent my unused storage and parking space. Being a retired citizen, it makes the difference of enjoying and not just existing.
Bedrijfsgegevens
Geschreven door het bedrijf
Neighbor is a peer-to-peer storage and parking marketplace that connects people with unused space to people in need of storage. Through Neighbor, property owners turn their garages, empty lots, storage spaces into extra monthly income while renters are given a flexible and affordable storage or parking alternative.
Moneyback Guarantee
Book with Confidence
Contactgegevens
Verenigde Staten
- support@neighbor.com
- neighbor.com
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As long as everything goes well, the platform is fine—but problems are another story.
When everything works, Neighbor’s platform is fine. The problem is what happens when something goes wrong.
Customer service is extremely slow. Email responses take about three days per reply, which makes resolving even a simple issue drag on for weeks.
I was waiting for a refund when I was unexpectedly charged for another month. Somehow my space changed from “ended” back to “active” without any action from me.
When the refund emails finally arrived, they were only partial refunds, so the issue still isn’t fully resolved. Now I have to go through the same slow support process again to recover the rest of my money.
Hopefully this can be corrected soon.
David's company is 👌
Great and fast responses. Communicative. Flexible and super friendly. This is the first time we are using this platform to store our RV but David made the process a breeze will definitely be renting out spaces from him in the future!
Lisa was easy to interact with
Lisa was easy to interact with. Highly recommended
This is a great place to store your RV…
This is a great place to store your RV Trailer, Truck just about anything you can think of no one ever messes with you belongings its quite. I have a RV and open trailer and nothing has even been messed with it dont cost alot the price is great easy to reserve and Adam is quick to respond and has answered whatever i ask going to add my pull behind here to. There is plenty of room so book a spot
Very nice person no problems once ever…
Very nice person no problems once ever very clean garage easy in out garage
Safe, reliable, dry storage
Fine customer service and rental payments are always correct and on time.
Joy is great and very accommodating-…
Joy is great and very accommodating- highly recommend!
It was great
It was great, very nice person and my car was safe! I have my car now and canceling my reservation thank you!
Kimberly D Corley
There's been no BS He's got a nice lot…
There's been no BS He's got a nice lot secure and good location
They unilaterally raise rates
They unilaterally raise rates, use fake 'host' names who they then blame for the increases. The real host denied the existence of anyone by the pseudonym. When I called out neighbot.com for this fraud, they suspended my account. I will report this company for fraud to the consumer protection bureau. Using fake identities to raise rates and mislead the renter is fraud.
Great place to park a RV
Great place to park a RV! Location and space along with friendly and prompt communication
Convenient and easy
Very easy to use the app and I found a good temporary space for my campervan
Do not use this company
Do not use this company. They allow people to use false information for their bookings and do not verify information used. If you are renting a space this means junk and cars are left in your space. You have no way to get payment for past due services and are now stuck with evicting junk.
They also refuse to remove false information and require you to create an account if your information is being falsely used.
FRAUD
FRAUD. I signed up for only a few days to store a UHaul trailer for moving my parents to another state. I notified the host when we left, and somehow I have been charged for the past 7 months for an additional $700. Neighbor support said it's my fault. DO NOT USE THIS COMPANY!!!
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