I would like to pass on my compliments and sincere gratitude for the speed and efficiency with which the purchase and installation were handled. I honestly do not think I have experienced a process t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Called at 11.15 this morning for an Engineer to attend our premises to repair the glasswasher. Spoke with an extremely helpful and lovely lady and she booked our call out. Engineer arrived and fixed... Toon meer
Bedrijf heeft geantwoord
Very happy to purchase dishwasher chemicals here at Nelson. Dana was very helpful with choice of detergents and trays for dishwasher. Very nice and easy to manage order with them. Thanks Carl... Toon meer
Bedrijf heeft geantwoord
Well, what an amazing service these guys delivered last week… Going into a busy day/ weekend In our pub and our glass-washer just decided it didn’t fancy it. Nelson’s Engineer Mark showed up afte... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
THE DISH & GLASSWASHING SPECIALISTS For over 40 years, NELSON has been at the forefront of the UK warewashing industry. Our reputation speaks for itself with tens of thousands of commercial dishwashers, glasswashers, and icemakers installed throughout the catering, hospitality & leisure industry.
Contactgegevens
Unit 1 - 2 Rowley Industrial Park, Roslin Road, W3 8BH, London, Verenigd Koninkrijk
- 0800 592833
- office@nelsonwash.co.uk
- nelsonwashonline.co.uk
4,9
Uitstekend
457 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Nelson Dish & Glasswashing Machines
Hi Connell,
We’re especially pleased to hear that you found the installation process easy and straightforward. A lot of care goes into planning and preparation behind the scenes to ensure everything runs smoothly on the day, so it’s great to know that came through in your experience. Our team always aims to make the process as simple and hassle-free as possible, with clear communication and efficient installation from start to finish.
Speedy and Efficient Service
I would like to pass on my compliments and sincere gratitude for the speed and efficiency with which the purchase and installation were handled. I honestly do not think I have experienced a process that has gone so quickly and smoothly before.
Your entire team has been an absolute pleasure to work with throughout, and their professionalism and helpfulness have been greatly appreciated.
21 april 2026
Review zonder uitnodiging
Antwoord van Nelson Dish & Glasswashing Machines
Hi Robert,
Thank you so much for your kind words. We’re truly grateful that you took the time to share your experience with us.
It’s wonderful to hear that the purchase and installation process met your expectations for speed and efficiency. Our team works hard to make every step as smooth and straightforward as possible, so your feedback means a great deal.
I’ll be sure to pass along your compliments to the entire team, they’ll be delighted to know their professionalism and support made a positive impression.
Antwoord van Nelson Dish & Glasswashing Machines
Thanks for your feedback! We’re glad to hear you’re happy with the product and that the machine is performing well for you.
If you ever need any support or have further questions, please don’t hesitate to get in touch.
Best Wishes
Nelson Dish & Glasswashing Machines Support
Very happy to purchase dishwasher…
Very happy to purchase dishwasher chemicals here at Nelson.
Dana was very helpful with choice of detergents and trays for dishwasher.
Very nice and easy to manage order with them.
Thanks
Carlo Di Monda
24 maart 2026
Antwoord van Nelson Dish & Glasswashing Machines
Thank you so much for your wonderful review! We’re delighted to hear that you’ve had such a positive experience with Nelson Dishwashing.
Our team works hard to provide excellent service, and it’s great to know our technicians’ professionalism and friendliness stood out to you.
Kind Regards,
Nelson Dish & Glass Support
Loved having a delivery that was…
Loved having a delivery that was packaging free from Nelson supplier rather than a delivery company.
25 maart 2026
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your positive feedback. We are pleased to hear that you valued receiving a packaging-free delivery directly from our Nelson supplier.
At Nelsons Dish and Glasswashing, we are committed to reducing environmental impact wherever possible, and initiatives such as minimising packaging form an important part of this approach. It is encouraging to know that this effort enhanced your experience.
We appreciate you taking the time to share your comments and look forward to continuing to support your business.
Kind Regards
Nelson Dish & Glasswashing Support
Antwoord van Nelson Dish & Glasswashing Machines
Thanks for your feedback! We’re glad to hear you’re happy with the product and that the machine is performing well for you.
If you ever need any support or have further questions, please don’t hesitate to get in touch.
Best Wishes
Nelson Dish & Glasswashing Machines Support
Brilliant after sales care
I ordered the wrong cleaning product by mistake. Nelson arranged for a local engineer to come along and replace it for me. Brilliant service!
10 maart 2026
Review zonder uitnodiging
Antwoord van Nelson Dish & Glasswashing Machines
Thank you so much for your wonderful review! We’re delighted to hear that you’ve had such a positive experience with Nelson Dishwashing. Our team works hard to provide excellent service, and it’s great to know our technicians’ professionalism and friendliness stood out to you.
Kind Regards,
Nelson Dish & Glass Support
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your kind review. At Nelsons Dish & Glasswashing Machines, we’re committed to providing fast, efficient, and professional service every time.
Best Wishes
Nelsons Dish & Glasswashing Support
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your kind review. At Nelsons Dish & Glasswashing Machines, we’re committed to providing fast, efficient, and professional service every time.
Best Wishes
Nelsons Dish & Glasswashing Support
Grat seeviceGreat service
Great service. Ordered products o a Sunday ebening and were delivered on the Tuesday by Royal Mail before lunch. John Nelson was always hot on customer service.
22 februari 2026
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your kind review! We're really pleased to hear that your order arrived quickly and that the service met your expectations. We always aim to process orders as efficiently as possible, so it's great to know your Sunday evening order was with you by Tuesday morning.
John will also be delighted to hear your feedback — customer service is something we take great pride in, and it's wonderful to know his support made a positive impression.
We truly appreciate you taking the time to share your experience and look forward to serving you again in the future!
Best Wishes
Nelson Dish & Glasswashing Support
Fast efficient and professional service, transparent quotations. Competent company
Fast efficient and professional service
11 februari 2026
Review zonder uitnodiging
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your kind review. At Nelsons Dish & Glasswashing Machines, we’re committed to providing fast, efficient, and professional service every time.
Best Wishes
Nelsons Dish & Glasswashing Support
excellent service, Thorough service from the engineer he…
Thorough service from the engineer he went that bit further to get my machine working as it should
3 februari 2026
Review zonder uitnodiging
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your kind review. We’re pleased to hear that our engineer provided such a thorough service and went the extra mile to ensure your machine was working as it should. We really appreciate your feedback and your support.
Best Wishes
Nelson Dish & Glass Support
Always had a great relationship with…
Always had a great relationship with Nelson’s and always had fast reliable service.
27 januari 2026
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your kind feedback. We’re delighted to hear that you’ve always had a great relationship with Nelson’s and that our service has been fast and reliable. We truly appreciate your continued support.
Best Wishes
Nelson Dish & Glass Support
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your review! We’re glad to hear that you found our online ordering system easy to use. We appreciate your feedback and your support.
Best Wishes
Nelson Dish & Glass Support
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your great feedback! We’re pleased to hear that you’re enjoying the product and had a positive experience with our customer service. We really appreciate your support.
Best Wishes
Nelson Dish & Glass Support
Great customer services
Great customer services, always very efficient engineers when something goes wrong and generally when ordering cleaning products and from accounts perspective too.
21 januari 2026
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your kind review. We’re delighted to hear that you’ve had a positive experience with our customer service, engineering team, ordering process, and accounts support. Providing an efficient and reliable service across all areas is very important to us, and we truly appreciate your feedback.
Best Wishes
Nelson Dish & Glass Support
Great service and reliable kit
23 januari 2026
Review zonder uitnodiging
Antwoord van Nelson Dish & Glasswashing Machines
We truly appreciate your trust in Nelson and your recommendation. Delivering reliable, high-performance solutions backed by experienced engineers is exactly what we strive for.
Best Wishes
Nelson Dish & Glass Support
Happy bunny no more washing by hand
The company arrived set it all up ready to go.
At short notice as well
EXCELLANT very happy with it
24 december 2025
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your feedback.
We’re pleased to hear the installation met your expectations and that the equipment was commissioned and fully operational on short notice.
Our team always aims to deliver efficient setup and reliable outcomes, so it’s great to know the solution has eliminated the need for manual washing and is performing as intended.
Thank you for choosing us—we appreciate your support and are glad you’re happy with the result.
Nelson Dish & Glass Support
Excellent
Been using Nelson for a few years now also had other machines but they didn't come close to the Nelson machine's quality or wash finishes, excellent customer service and excellent engineer who fitted it this time.
If your looking for quality look no further
23 december 2025
Review zonder uitnodiging
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for the continued support and detailed feedback.
We’re delighted to hear that, after using several machines over the years, our Nelson equipment has stood out for its build quality, wash performance, and finish. It’s also great to know our engineering standards, installation workmanship, and customer support met your expectations.
We truly appreciate your trust in Nelson and your recommendation. Delivering reliable, high-performance solutions backed by experienced engineers is exactly what we strive for.
Best Wishes
Nelson Dish & Glass Support
Antwoord van Nelson Dish & Glasswashing Machines
Thank you for your wonderful review! We’re delighted to hear that your order was delivered so quickly and that you received same-day service.
Your satisfaction means a lot to us, and we look forward to serving you again soon!
Kind Regards
Nelson Dish & Glass Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.