Nest Collaborative Reviews 

217
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very easy to schedule or change appointments (they have a number you can text). They also deal with insurance directly so you don’t have to. We really enjoyed our experience with our lactation consult... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The consultant gave me suggestions to help with my lactation. The company is doing very well at listening. From the receptionist down to the consultant. Also, the kindness shown goes a long way! If... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My 10 week old was refusing to take a bottle. We tried multiple different brands, read all the tricks on the internet, and still had no success. I reached out to the Nest Collaborative, booked an appo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

How understanding the lactation consultant was. I was supposed to have two appointments before having my son but due to complications with my pregnancy, we were only able to schedule one. She tried he... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gezondheidsconsulent
  2. ook in
  3. Gespecialiseerde kliniek
  4. Vrouwenkliniek

Over Nest Collaborative

Geschreven door het bedrijf

Nest Collaborative is a collection of International Board-Certified Lactation Consultants® who conduct online, video appointments to help guide parents through the breastfeeding process.

We’re here to offer you the best evidence-based advice, support, and guidance to help you reach your breastfeeding goals. We advocate for what you want and work closely with your primary care team to provide you with the best breastfeeding support you need.

Our expert team provides lactation support for prenatal and postpartum parents, during any stage from beginning to end. It starts with Breastfeeding Education and Prenatal Planning for Breastfeeding, followed by Breastfeeding Tips and Balancing Life with Breastfeeding.

We accept most insurances.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

217 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(217)

44 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very knowledgeable and helpful

Very knowledgeable and helpful

22 februari 2025
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Antwoord van Nest Collaborative

Thank you for sharing your experience with Nest Collaborative! We are so happy to hear that your session was knowledgable and helpful!!

Beoordeeld met 5 van de 5 sterren

I feel one thousand times more…

I feel one thousand times more confident about breast feeding after this class. The videos and imagery our instructor shared were super helpful, and also got me excited to have my baby here. My only critique is that i wish we could’ve slowed down slightly. Grateful for this!!!

19 februari 2025
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Antwoord van Nest Collaborative

Wow, thank you so much for sharing your experience with Nest Collaborative! We are so thrilled to hear that you're feeling more confident about breastfeeding! We also appreciate your feedback about slowing down and will relay this to the team. Thank you again and remember that you got this!

Beoordeeld met 3 van de 5 sterren

Loved my lactation consultant but hate…

Loved my lactation consultant but hate the new 20min visit rule. Really just not enough time to talk and have a meaningful conversation. Feels super rushed.

13 februari 2025
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Antwoord van Nest Collaborative

Thank you so much for sharing your experience with Nest Collaborative and we appreciate your feedback. We understand your frustration about the length of your appointment. Our preventive care model includes different appointment types and lengths for different phases, which allows us to provide the most effective lactation support to our patients. Please contact our customer experience team if you have any remaining concerns.

Beoordeeld met 5 van de 5 sterren

All the info that was given was very…

All the info that was given was very helpful, is my first baby and of course I was a little off.
Now I feel better and more prepared.
Thanks to all the staff

12 februari 2025
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Antwoord van Nest Collaborative

Thank you so much for taking the time to review your experience with Nest Collaborative! We're so happy to hear that you felt supported and prepared for breastfeeding your new baby!

Beoordeeld met 5 van de 5 sterren

Jennifer is so great

Jennifer is so great! She makes me feel confident in my breastfeeding journey and is so personable.

12 februari 2025
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Antwoord van Nest Collaborative

Thank you so much for taking the time to review your experience with Jennifer at Nest! We are so thrilled to hear that she helped you feel more confident in your breastfeeding journey!

Beoordeeld met 5 van de 5 sterren

Educator is very knowledgeable and…

Educator is very knowledgeable and answered all of my questions. She is very polite, and available to help as needed. I enjoyed the first appointment and look forward to future appointments.

5 februari 2025
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Antwoord van Nest Collaborative

Thank you so much for taking the time to review your experience with Nest Collaborative! We are so happy to hear all your questions have been answered and can't wait to hear how your future appointments go!

Beoordeeld met 5 van de 5 sterren

Cannot recommend more

Not only am I a patient with the service, I also send referrals to this service. It was great to have a session that not only addressed my questions as a first time mom/breastfeeder but also the extra insight I got into the program to pass along to potential referrals.

7 februari 2025
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Antwoord van Nest Collaborative

Wow, thank you so much for taking the time to review your experience with us and for referring other parents or parents-to-be to Nest Collaborative! We can't express enough how grateful we are that you not only received the support you needed but also suggested our services to others as well. Thank you again!

Beoordeeld met 5 van de 5 sterren

Super informative

Super informative
I feel so much better about breast feeding/pumping!

5 februari 2025
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Antwoord van Nest Collaborative

Thank you so much for reviewing your experience with Nest Collaborative! We are so happy to hear you feel better about breastfeeding and pumping and that your session was informative and helpful!

Beoordeeld met 5 van de 5 sterren

The help I received made a difference!

Both lactation consultants I met with, T’Errah and Sophia T., made me feel respected, capable, and confident. I have continued breastfeeding because of their help. It is still a journey, but I am at almost a month of breastfeeding because of them.

29 januari 2025
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Antwoord van Nest Collaborative

Thank you very much for taking the time to review your experience with Nest Collaborative! We are so thrilled to hear that your lactation consultants made you feel confident, capable and respected and that you didn't give up on your breastfeeding journey! And it certainly is a journey - but you got this!!!

Beoordeeld met 1 van de 5 sterren

Ridiculously expensive for 35 minutes

Ridiculously expensive for 35 minutes. I was charged over $1300 & still didn’t get many topics covered.

1 februari 2025
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Antwoord van Nest Collaborative

We appreciate you sharing your feedback with us. From your review, it seems as if you have received an EOB from your insurance company. Please note that an EOB is not a bill; rather, it’s a statement from your insurance company detailing what has been processed, what’s covered, and what may remain for you to pay.

The amount listed on the EOB is often the total cost of the service before any discounts, adjustments, or insurance payments are applied. We want to assure you that you do not owe the full amount listed on the EOB. Your actual balance due, if any, will be determined once your insurance has completed their processing and applied their coverage. Behind the scenes, our billing team advocates for you to the insurance company, including filing appeals that may take months after your appointment. The majority of our patients pay $0 out-of-pocket for our services.

We hope this helps clarify the situation but if you have any further questions or concerns, our billing team is happy to assist you in understanding your EOB and any next steps. Please don’t hesitate to reach out to them at billingsupport@nestcollaborative.com.

Additionally, we always want to make sure your questions and concerns are addressed and answered, which can result in the need for multiple consultations to address all issues depending on each patient's unique circumstances.

Beoordeeld met 5 van de 5 sterren

Great service

The ladies were really supportive and informative.

25 januari 2025
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Antwoord van Nest Collaborative

Thank you so much for taking the time to review your experience with Nest Collaborative! We are so happy to hear you had a supportive & informative session!

Beoordeeld met 5 van de 5 sterren

Highly recommend!

I'm so glad I went forward with breastfeeding classes/consultation. It's fantastic that this service is covered by insurance, and I've learned so much that I had no idea I didn't know! Whitney has been great to work with. I can't recommend enough!

27 januari 2025
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Antwoord van Nest Collaborative

Thank you so much for sharing your experience with Nest Collaborative! We are so thrilled to hear you had a great session with Whitney!

Beoordeeld met 5 van de 5 sterren

Review with Theresa

Theresa was great and super helpful giving me information about what I can expect. Appreciate the information!

17 januari 2025
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Antwoord van Nest Collaborative

Thank you so much for taking the time to share your experience with Nest Collaborative and we are so thrilled to hear you had a helpful session!

Beoordeeld met 5 van de 5 sterren

Highly recommended

Very thorough with all information provided, there was no need to even ask my own questions as everything was covered 110%. The schedule is flexible to work with you and easy to setup appointments from start to finish. I was skeptical at first but learned so much more than I thought I would and so so happy I did these sessions.

20 januari 2025
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Antwoord van Nest Collaborative

Thank you so much for taking the time to review your experience with Nest Collaborative! We are so thrilled to hear you were happy with your session and received helpful information!

Beoordeeld met 4 van de 5 sterren

Rachel was very thorough and helpful

Rachel was very thorough and helpful. She answered questions with great clarity and detailed examples

17 januari 2025
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Antwoord van Nest Collaborative

Thank you so much for taking the time to review your experience with Nest Collaborative! We are so happy to hear all your questions were answered during your consultation!

Beoordeeld met 5 van de 5 sterren

Flexible, virtual, personalized

I appreciate how virtual visits are tailored to my specific questions and challenges. They’re also very flexible with when they schedule visits and it’s great not having to leave the house with a new baby

14 januari 2025
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Antwoord van Nest Collaborative

Thank you so much for taking the time to review your experience with Nest Collaborative. We are so thrilled to hear your questions were answered during your virtual visit with an IBCLC!

Beoordeeld met 1 van de 5 sterren

Register told me 40 min online…

Register told me 40 min online consultation will cost around $100 and told it's not going to be around $500. And I got bill $440 for 40 min online consultation. I feel deceived.

11 januari 2025
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Antwoord van Nest Collaborative

Thank you for sharing your feedback with us. From your description it sounds like you have received an EOB from your insurance company. Please note that an EOB is not a bill; rather, it’s a statement from your insurance company detailing what has been processed, what’s covered, and what may remain for you to pay. The amount listed on the EOB is often the total cost of the service before any discounts, adjustments, or insurance payments are applied.

We want to assure you that you do not owe the full amount listed on the EOB. Your actual balance due, if any, will be determined once your insurance has completed their processing and applied their coverage. Behind the scenes, our billing team advocates for you to the insurance company, including filing appeals that may take months after your appointment. The majority of our patients pay $0 out-of-pocket for our services.

We hope this helps clarify the situation. If you have any further questions or concerns, our billing team is happy to assist you in understanding your EOB and any next steps. Please don’t hesitate to reach out to them at billingsupport@nestcollaborative.com.

Beoordeeld met 1 van de 5 sterren

Warning

Just want to warn future moms. They kept calling me everyday, multiple times a day to schedule an appointment. After making sure insurance covered the course I gave into it. They split one class into two 30 minutes session to not “overwhelm me” and billed insurance 2-3 codes for each of those. This screwed me over for when it was time to get actual support postpartum when I struggled to breastfeed and needed it the most. I had used my maximum benefits after two weeks pp. Huge regrets and I will never get that time back :(

29 september 2024
Review zonder uitnodiging
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Antwoord van Nest Collaborative

Thank you for taking the time to share your experience with us. We understand how frustrating it can be when insurance coverage has limits, especially when it comes to breastfeeding support. While the ACA mandates unlimited coverage for breastfeeding throughout the entire duration of breastfeeding, insurance plans may still have restrictions on the number of consults they cover.

We encourage you to share your concerns directly with your insurance provider, as this can help drive policy changes for all breastfeeding families. Given every plan is different, we recommend that patients review their plan’s coverage to better understand their benefits and how to make the most of what’s available to them.

We truly empathize with your situation and our billing team is available to assist with any questions you may have. Please feel free to reach out to them at billingsupport@nestcollaborative.com.

Beoordeeld met 5 van de 5 sterren

Very Knowledgeable!

The ladies were very thorough in their responses to all of my questions.

22 december 2024
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Antwoord van Nest Collaborative

Thank you so much for taking the time to review your experience with Nest Collaborative! We're thrilled to hear your questions were answered and you received the support you needed! Your review helps so many other parents & parents to be!

Beoordeeld met 5 van de 5 sterren

It’s totally worth it!

My experience was awesome! All my questions were answered! She took all the patience to listen about my concerns, see my baby and help me!

25 december 2024
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Antwoord van Nest Collaborative

Thank you so much for reviewing your experience with Nest Collaborative! We are so happy to hear that your questions & concerns were answered. Your review also helps so many other parents to parents to be!

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