I cannot say enough good things about my experience so far! I’ve had two prenatal consultations, and I am SO happy that I decided to start breastfeeding education before my baby arrives. Both cons... Toon meer
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Very easy to schedule or change appointments (they have a number you can text). They also deal with insurance directly so you don’t have to. We really enjoyed our experience with our lactation consult... Toon meer
Bedrijf heeft geantwoord
The consultant gave me suggestions to help with my lactation. The company is doing very well at listening. From the receptionist down to the consultant. Also, the kindness shown goes a long way! If... Toon meer
Bedrijf heeft geantwoord
How understanding the lactation consultant was. I was supposed to have two appointments before having my son but due to complications with my pregnancy, we were only able to schedule one. She tried he... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Nest Collaborative
Geschreven door het bedrijf
Nest Collaborative is a collection of International Board-Certified Lactation Consultants® who conduct online, video appointments to help guide parents through the breastfeeding process.
We’re here to offer you the best evidence-based advice, support, and guidance to help you reach your breastfeeding goals. We advocate for what you want and work closely with your primary care team to provide you with the best breastfeeding support you need.
Our expert team provides lactation support for prenatal and postpartum parents, during any stage from beginning to end. It starts with Breastfeeding Education and Prenatal Planning for Breastfeeding, followed by Breastfeeding Tips and Balancing Life with Breastfeeding.
We accept most insurances.
We’re here to offer you the best evidence-based advice, support, and guidance to help you reach your breastfeeding goals. We advocate for what you want and work closely with your primary care team to provide you with the best breastfeeding support you need.
Our expert team provides lactation support for prenatal and postpartum parents, during any stage from beginning to end. It starts with Breastfeeding Education and Prenatal Planning for Breastfeeding, followed by Breastfeeding Tips and Balancing Life with Breastfeeding.
We accept most insurances.
Contactgegevens
Verenigde Staten
- info@nestcollaborative.com
- nestcollaborative.com
4,6
Uitstekend
218 reviews
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Antwoord van Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative! We're so happy to hear that you had a great & informative experience.
Disappointed
I'm not sure if all of their consultants would receive the same review from me, but the woman I spoke with, while very nice, did not provide the assistance I was hoping for. I had multiple questions related to BF and pumping and my baby's excessive gas. She seemed like she was in a rush and spent only 30 minutes with me. She didn't even ask to see him nurse to evaluate latch or anything. She said she was going to have me check his palate and that she wanted to see how my pump flanges fit me but she rushed off so quickly she didn't even do those things. The visit summary she provided me had included things we didn't even talk about so I'm not sure how to implement them. I basically had already learned everything she did tell me through Google. I was hoping for more in depth help especially since they are IBCLCs and there are none in my area. I'm supposed to have a follow up apt with a different consultant. I ended up canceling that apt.
29 augustus 2024
Antwoord van Nest Collaborative
Thank you for taking the time to review your experience with Nest Collaborative and we are so sorry to hear that your consultation was anything less than helpful and positive. We have notified our team of this as we strive to provide only the best service to our patients. Please feel free to reach out to us directly if you have additional concerns or questions regarding your experience and once more, thank you for reviewing your experience with us and bringing this to our attention.
super nice and knowledgeable
The specialist was super nice and answered all of my silly questions.
23 augustus 2024
Antwoord van Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative and we are thrilled to hear your specialist answered your questions! And we can assure you there are absolutely no silly questions when it comes to breastfeeding!!
The instructor is so kind and helpful!
The instructor is so kind and helpful!
And the information I learned was very useful! Thank you!
20 augustus 2024
Antwoord van Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative! We are so happy to hear that your instructor was kind and helpful to you and that you received helpful information on your breastfeeding journey!
Essential Information Provided
The consultant answered all of my questions and provided essential information for my future needs. I am grateful for the experience.
19 augustus 2024
Antwoord van Nest Collaborative
Thank you so much for sharing your positive experience with Nest Collaborative! We are so happy to hear you had a great consultation and all your questions were answered!
My consultant was great
My consultant was great. Answered all my questions and gave additional info. I’ve been actively practicing what she taught ne.
19 augustus 2024
Antwoord van Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative! We're so happy to hear that your questions were answered & that you've been able to implement what you've learned in the consult!
Highly recommend NEST
I had a great experience with nest from the beginning days of bringing my daughter home all the way until weaning her. I was supported by all the providers and provided with a lot of good information to help me understand what is going on and what I should be looking for or doing. It was helpful to have virtual appointments as life with a newborn-toddler makes it difficult to get out of the house.
10 augustus 2024
Antwoord van Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative! We're absolutely thrilled to hear you were able to receive support from the beginning of your breastfeeding journey all the way up until weaning!
Antwoord van Nest Collaborative
We're so happy to hear you had a great experience with Nest Collaborative! Thank you for taking the time to review your experience with us.
Very helpful information
Very helpful information. Unfortunately heard most of it all before so only gained a few new pieces of information.
15 augustus 2024
Antwoord van Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative as well as your feedback on the information you received during your consultation. We are always striving to provide the best possible service & will be sure to pass this feedback along!
Helpful sessions
It was good to share little things and get expert advice and much relaxing to hear u r doing great as a mom. The sessions were quite helpful .
11 augustus 2024
Antwoord van Nest Collaborative
Thank you so much for reviewing your experience with Nest Collaborative! We're thrilled to hear you had a positive experience and that your sessions were helpful!
This is a SCAM. Unethical and awful.
This is an absolute scam. This organization preys on women at their most vulnerable and delivers absolutely no help, support, or encouragement. I had the most horrible 30 minute, virtual appointment with a consultant that left me in tears and in a WAY worse mental state than before. THEN I was billed $800 for the service. This pricing was NOT available online and the lack of transparency is incredibly unethical. No woman should have to experience this service not to mention being billed that amount afterwards.
4 augustus 2024
Antwoord van Nest Collaborative
Thank you for sharing your feedback. We're truly sorry to hear about your recent experience with Nest Collaborative, and we want to assure you that we take your concerns very seriously. It’s important to us that everyone who engages with our services feels supported and valued.
We understand how distressing it must have been to feel let down after your appointment, and we genuinely regret that this was your experience. We'd like to clarify that any EOB you receive from your insurance company is not a bill. Nest's billing team advocates directly with most insurances for full coverage of lactation care, often taking months and multiple appeals, ultimately resulting in more than 99% of our patients paying $0 out-of-pocket for our services. We recommend reaching out to our billing department with any billing-related questions.
Once more, we are truly sorry about your experience with Nest Collaborative. We pride ourselves on providing compassionate support for those at any stage in their breastfeeding journey & we are saddened that your experience was anything less than supportive & helpful.
Thank you for bringing this to our attention, and we hope to have the opportunity to address your concerns directly.
- The Nest Collaborative Team
Antwoord van Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative and Yanet! We're thrilled to hear all your questions were answered and you found the consult informative!
Antwoord van Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative! We're so happy to hear you had a positive experience with our lactation consultants.
Look no further
I've had the pleasure of working with Nicole as my lactation consultant for almost a year now, and I can't say enough about how much she's helped me on my breastfeeding journey. From the very first session, I felt incredibly supported and understood. Nicole created an environment where I felt completely comfortable and never judged, which made all the difference in the world.
Booking appointments has been a breeze and I appreciate how time-friendly and respectful of my schedule each session has been. Every minute spent is valuable.
I only wish I had found this level of guidance during my first experience with breastfeeding. Nest has been a true lifesaver, offering not only practical advice but also the emotional support I need. I’m beyond grateful to have found Nest and to have Nicole in my corner! Breastfeeding is hard; this platform and the women apart of Nest are angels. Thank you
31 juli 2024
Antwoord van Nest Collaborative
Wow, thank you so much for taking the time to experience with Nest Collaborative! We cannot express how happy we are to hear how Nicole has helped you through your breastfeeding journey! Thank you again for sharing your experience and helping others in the process.
Antwoord van Nest Collaborative
Thank you so much for taking the time to share your experience with Nest Collaborative! We're thrilled to hear you received the support you needed!
Antwoord van Nest Collaborative
Thank you so much for taking the time to share your experience with Nest Collaborative! We're so happy to hear our lactation consultants explained everything & you received support for your breastfeeding journey!
Emphatic and knowledgeable consultant
Emphatic and knowledgeable lactation consultant. My appointment was very informative and she answered all my questions.
The reason I'm not giving 5 stars is because I had some problems receiving the registration email and then I got called twice to confirm my appointment that was already confirmed. Text or email notifications are useful, an add to calendar button would be great.
29 juli 2024
Antwoord van Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative as well as providing feedback on the technical side of the booking process. We will relay this information to our development team as we're constantly looking to improve our customer experience. Thank you again!
Best Experience
Easy to connect to calls via Zoom, willingness to answer questions and explain in depth if there is a misunderstanding. Very friendly and inviting.
25 juli 2024
Antwoord van Nest Collaborative
Thank you so much for sharing your experience with Nest Collaborative! We're so thrilled to hear the consult was easy to access & that our lactation consultant answered your questions in an inviting & friendly way!
Felt uncomfortable
I was looking for advice on breastfeeding my second child. The lactation consultant seemed to brush off a lot of my questions and focus on why I’m asking the questions instead of answering them. I didn’t feel comfortable. I also told her about some medications I’m on that have been approved by my OB and endocrinologist, and she kept telling me I’m not supposed to take those. I mentioned that the medication was approved by two doctors, but she kept insisting I am wrong. Again, I felt uncomfortable. I will most likely not use Nest again.
24 juli 2024
Antwoord van Nest Collaborative
Thank you so much for taking the time to review your consultation with Nest Collaborative. We are so sorry to hear that you had a negative experience. We strive for nothing less than excellence and providing the best support for breastfeeding parents. We have sent this to our customer success team but if you have any additional issues or feedback, please don't hesitate to reach out to: tl@nestcollaborative.com.
Encouraging and helpful answering…
Encouraging and helpful answering questions I didn’t realize I had until we started talking
19 juli 2024
Antwoord van Nest Collaborative
Thank you so much for taking the time to review your experience with Nest Collaborative! We're thrilled to hear you received helpful answers & encouragement during your session!
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