Netsol Co., Ltd. Reviews 5

For more than 15 years, Netsol has been far more than an IT service provider to us — they are trusted colleagues, valued friends, and a vital part of our business success story. Their professionalism, reliability, and technical expertise have made them an indispensable partner in everything we do.

The accessibility of their leadership is second to none. Managing Director Bernd Krell and his core team are always just a call or message away — often responding at all hours despite the time difference between the UK and Thailand. This level of commitment, combined with lightning-fast turnaround times, means problems get solved before they have a chance to become problems.

We are proud to be rolling out several of Netsol’s solutions at our UK site, including their outstanding IT Ticketing System. It’s intuitive, efficient, and perfectly matched to our needs — a reflection of Netsol’s ethos of delivering only what’s right for the client, never pushing products or services that aren’t required.

In an industry where speed, trust, and technical excellence are essential, Netsol delivers every time. They’ve earned our highest respect and our complete confidence.

Our verdict: Netsol gets a huge high-five from us for their exceptional service, rapid delivery, and the measurable difference they make to our operations. We recommend them wholeheartedly — without hesitation.

I’ve worked with three different companies in the Rayong and Sattahip area that use NetSol for their IT support. NetSol has consistently kept the network systems running well. At one of those companies, there were hundreds of users and workstations, and I can’t recall any downtime. When there has been an issue on an individual computer, their customer support has been quick to respond and has always resolved it in a timely manner. I recommend their services to any company looking to do business with them.

We have been working with Netsol for a couple of years now and we couldn't be happier with their support! We are headquartered in the US and Netsol supports our Thailand plant. They are very knowledgeable, quick to respond, detail oriented, and see every task through to completion. Without Netsol, supporting our Thailand employees would be very frustrating for the employees due to the time difference. Netsol works with my US-based IT Team very well and their communication is excellent. I highly recommend Netsol!

After working with 2 companies here in Thailand over the last 12 years, both of them used Netsol as their IT support and for all the connected services. During these 12 years their advice has been quick and honest, never forcing you into purchasing something that you do not need. Any issues have been dealt with quickly and professionally.

Over the last 12 years I have worked for 2 companies who use Netsol as their IT support and all services connected to it. In all of these years any issues that I have had, have been dealt with very quickly and in a professional manner. Any questions asked are answered correctly, and their advice has always been spot on, and honest, nothing is forced on to you to buy if it is not relevant to your work.