Just beware, the product is good IMO, but you will automatically be enrolled a $29.99 monthly "club" even if you stop ordering the product. Then if you try to cancel the "club" subscription you are d... Toon meer
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Originally ordered drops back in October and did not subscribe to a repeat order, however got debited for one without my knowledge and cannot find anywhere on their website to cancel. Will not be orde... Toon meer
It's the only b12 suppliment I've ever tried that works. Instead of highlighter yellow pee I get less crying. I can feel it when I miss a few days. That said, I'm just taking a fee drops twice a day.... Toon meer
I ordered and cancelled within 30 minutes because of the negative reviews I read after ordering. The customer service was prompt and friendly and cancelled. A week or so later I had a package of Neuro... Toon meer
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First scam scam scam of all the product doesn’t work.
First of all the product doesn’t work.
They claim a 60 days money back guaranteed but it s all false.
The worse is that they subscribe you automatically and charge you every month for reorder ( who never get sent) take the money from your account without authorization.
Now I try to get to them but a week later nobody answer to me. I had to cancel my credit card and order an other one.
Scam scam scam
Didn’t honour the cancellation, charged me $100’s with no product
Didn’t honour the cancellation, after my first order, I cancelled.
For months they continued to take almost $50 CAD a month from my account. Even though I had cancelled in July. It even still says “pending” when i checked my account. For months. They said it wasn’t “processed in time” & offered me a “free” bottle.
It’s not free, if I’ve paid hundreds to get it as a consolation prize.
They are refuse to refund, and I will have to get my bank involved to reverse these scam charges.
Do not use this company, they are preying on neurodivergent people with predatory subscriptions.
Ineffective and £0 refund
The product tastes very nice but had zero effect on me. I was very much looking forward to seeing some improvements to my ADHD symptoms, so was extremely disappointed when nothing happened.
The website clearly stated the following:
..We're confident in our Neurodrops, which is why we offer a 60-day money-back guarantee. See noticeable changes within your mood, focus, and overall well-being, or get a full refund - no questions asked..
As stated above, I had had zero changes (noticeable or otherwise) so I reached out before the 60 days were over, explained it all in an email and requested the promised full refund. The response I got made me quite angry and just sent my anxiety through the roof. No questions asked.... really? I followed the recommended usage, dosage, etc but got nothing.... honour your own guarantee and just refund the purchase...without bombarding me with all those questions.
This is the response I got following my refund request:
(Beginning of response): We want to proceed appropriately and ensure we understand the situation fully. Could you kindly provide us with a few more details?
How long have you been using the drops?
Are you following the recommended dosage based on age? (If you don't mind sharing, may we know your age for reference?)
How many drops are you currently taking each day?
Are you currently taking any other medications or supplements alongside the Neurodrops?
This information will help us assess the situation more accurately and responsibly. We're committed to your well-being and will do our best to assist you further once we receive these details. (end of response)
Needless to say, I have not re-ordered!
THIS IS A CONN DOESNT WORK
Primarily the product doesnt work and I signed up for a trial pack paid the price. supposed to help ADHD
and doesnt, didnt realise I had to cancel please dont buy its a con
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