neurovizr.com Reviews 

26
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I bought NeuroVIZR about a month ago. Honestly it was fantastic but about 4 days ago, after updating the app, I could no longer access the program. Even trying to connect with customer service via the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used mine for 5 months now. I have a lot more focus and energy. As a bonus I no longer need antidepressants as anxiety is no longer a part of my daily life. All I can say is THANK YOU for giv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Device and app are wonderful. Like others, mine broke after a month of use and failed to charge properly. Despite living in USA, I did not have to pay return shipping; they were able to repair and ret... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This device has been an absolute game changer for my sleep, overall mood, and post training recovery. My wife has also noticed some incredible results after just a few sessions with her ability to foc... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

neuroVIZR At neuroVIZR, we specialize in enhancing mental well-being through cutting-edge neurotechnology. Our flagship product, the NR9 device, combines light and sound to support relaxation, focus, and neuroplasticity, empowering users to navigate life’s challenges with clarity and confidence. Rooted in science and designed for everyday life, neuroVIZR creates transformative experiences that align body, mind, and spirit. With a mission to make mental adaptability and wellness accessible, neuroVIZR is more than a product—it’s a gateway to self-improvement. From professionals seeking peak performance to individuals embracing personal growth, we’re here to guide your brain toward its fullest potential. Join us on a journey of innovation and mindfulness. Discover how small moments with neuroVIZR can lead to big transformations. Learn more at www.neurovizr.com.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

26 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(26)

12 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I have used mine for 5 months now

I have used mine for 5 months now. I have a lot more focus and energy. As a bonus I no longer need antidepressants as
anxiety is no longer a part of my daily life. All I can say is THANK YOU for giving me my life back!

24 juli 2026
Review zonder uitnodiging
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Antwoord van neurovizr.com

Thank you for your review, we are very happy that our product can help you. You are always welcome to write to our customer service (customer@neurovizr.com) with questions or requests.

Beoordeeld met 2 van de 5 sterren

I bought NeuroVIZR about a month ago

I bought NeuroVIZR about a month ago. Honestly it was fantastic but about 4 days ago, after updating the app, I could no longer access the program. Even trying to connect with customer service via their website hasn’t worked- like suddenly they disappeared. Would love to send only raves about this product but their disappearance is disconcerting. I’m trying through trustpilot with the hopes this is merely a glitch since the last update.

13 juli 2026
Review zonder uitnodiging
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Antwoord van neurovizr.com

Dear K Nelson

It's really unfortunate that you have this experience, but we are glad that you like our product.

After our last APP update, we have become aware that some users in the USA have had difficulty accessing our sessions. We are working to find the error and will resolve it as soon as possible.

Our customer service has responded to the users who have contacted us, so I hope you have also received an answer to your inquiry. Otherwise, you are more than welcome to contact us at customer@neurovizr.com. Our customer service is located in our office in Chiang Mai Thailand - and there may therefore be a delay in responses due to time differences.

We understand how frustrating this is and we are very sorry for your experience - once the problem is resolved, we hope that you will enjoy our product again.

Beoordeeld met 5 van de 5 sterren

Device and app are wonderful

Device and app are wonderful. Like others, mine broke after a month of use and failed to charge properly. Despite living in USA, I did not have to pay return shipping; they were able to repair and return it in about two weeks.

22 juni 2026
Review zonder uitnodiging
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Antwoord van neurovizr.com

Thank you - we hope you enjoy our product ;O)

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing, helped me with a lot of the stuff I’ve been struggeling with. I didnt know that it existed something like this before I allowed myself to try, and I have no single regrets 🙌🏼

2 juli 2026
Review zonder uitnodiging
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Antwoord van neurovizr.com

Thank you - happy to hear this ;O)

Beoordeeld met 5 van de 5 sterren

My experience was good all around

My experience was good all around. The device works very well, and the moments spent with it are worth whatsoever. Once I went through the process, I enjoyed every moment. For me it was a bit tough at the beginning, but hey, so it was with meditation. Great add!

1 juni 2026
Review zonder uitnodiging
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Antwoord van neurovizr.com

Thank you, we hope you will continue enjoying your future sessions

Beoordeeld met 5 van de 5 sterren

The best money I have ever spent, on anything!! It’s a life changer.

I can honestly say this small box which consists of nine small lights has totally changed my life, and I don’t say that lightly!! It took a little bit of perseverance when I first started using it as it can seem quite bright, but now I use it on the highest setting. I just love the patterns combined with the music and how it changes your brain waves. It is the best money I have ever spent on anything!!

20 februari 2026
Review zonder uitnodiging
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Antwoord van neurovizr.com

We are so happy to hear this ;O))

Beoordeeld met 1 van de 5 sterren

Similar as to other review- won’t stay connected

Similar as to other review. Worked great for a couple months with occasional use. All of a sudden won’t stay on and questionable if
Battery is charging or unit power switch is faulty but need to hold it down just to maintain connectivity. Even though lights flicker when turning on, won’t play therapy. I’ve sent an email to NeuroVIZR and will update if/when resolved.

5 januari 2026
Review zonder uitnodiging
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Antwoord van neurovizr.com

I'm so sorry to hear this. Please contact our Customer Service and they will help you - customer@neurovizr.com.

Beoordeeld met 5 van de 5 sterren

Looking forward to seeing this company grow

Let me start by saying this product is amazing. I’ve had some issues with the visor, which I’ve been super frustrating. I’m not the most patient guy so this says a lot about the product. I’ve gotten great results from it as far as sleep mood and creativity.

Update: contacted the company and they are sending me a new device! I appreciate a company that stands behind their product.

1 januari 2026
Review zonder uitnodiging
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Antwoord van neurovizr.com

Thank you Steve - we are happy to assist. We would like to stand behind our product and if you have trouble don't hesitate to contact customer@neurovizr.com and we will help you

Beoordeeld met 1 van de 5 sterren

This is horrible

This is horrible for people with epilepsy and can trigger episodes even for people without it. Please consult a doctor first

16 december 2025
Review zonder uitnodiging
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Antwoord van neurovizr.com

Dear Harry thank you for your comment and review. You are right in your comment. Before anyone can use our product they have to accept our disclaimer. We advise users with epilepsy, among others, not to use the product.

Beoordeeld met 5 van de 5 sterren

Unique product I love

I like their newsletter articles on brain health and the variety of sessions in their App. Customer service was very helpful.

4 november 2025
Review zonder uitnodiging
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Antwoord van neurovizr.com

Thank you - we are tying to contribute to the debate and bring new knowledge about the category

Beoordeeld met 1 van de 5 sterren

Great unit when working/waste of money when not

Great unit when working. Then the battery lost it's hold and only worked when plugged in, then after a few days when plugged in only lasted for about a minute before losing connection again. A real shame as I really liked this product when it worked and the customer service were awful and uninterested when asked for any ideas on fixing the power or battery issue.
For an honest review: when working the product is 5* ,customer service 1*(get 1 as they did answer the phone). Longevity of product -1 # make sure you get a decent guarantee on the purchase and read the small print! If there is another brand that does the same thing I would research that one...

1 september 2025
Review zonder uitnodiging
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Antwoord van neurovizr.com

Dear Tay - sorry to read about your experience. We hope you have a better experience now and I would like to excuse the slow reaction in Customer Service - this is taken care off

Beoordeeld met 5 van de 5 sterren

Sleep and Focus

Using the neurovizr has helped me sleep at night, and focussed during the day. "Deep Sleep" and "Crystal Clear" are my favourite sessions!

22 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Replacement a broken unitThe head unit stopped functioning after…

The head unit stopped functioning after about one month. I reached out to customer service and they were quick to respond and have me check a few things. We came to the conclusion that it would need to be sent tend to be checked out further. After checking it was decided that a new unit needed to be sent to me. Anastasia was awesome in getting the unit back to me. Super happy to have the unit back

2 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I had high hopes for NeuroVizr



I had high hopes for NeuroVizr, but it has been an absolute disaster. The device itself worked GREAT for a short time before breaking down completely. While technical issues can happen with any product, what sets NeuroVizr apart is its shocking lack of customer support and outright refusal to assist once you’ve made the purchase.

From the moment the device failed, I reached out to their support team multiple times through every channel imaginable—email, phone, online chat—only to be completely ignored. It’s as if once they have your money, you no longer exist. There is zero accountability, no updates, and no effort to make things right.

The worst part? The company pretends to care about innovation and customer experience, but this couldn’t be further from the truth. When I finally managed to get a response after weeks of persistence, it was a canned reply with no meaningful assistance. The follow-up? Nonexistent. My broken device remains useless, and I’m out hundreds of dollars with nothing to show for it.

This level of disregard for customers is unacceptable and unprofessional. NeuroVizr positions itself as a premium product, but their service is subpar at best and outright predatory at worst. Save your money and avoid the frustration—there are better alternatives out there from companies that actually value their customers.

Unless you enjoy being ignored and left with a broken, overpriced gadget, stay far away from NeuroVizr. One star is too generous.

18 december 2024
Review zonder uitnodiging
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Antwoord van neurovizr.com

This is a very late replay - I can can guarantee the customer service is now among the best you will ever experience

Beoordeeld met 4 van de 5 sterren

Great Platform, Great Modules.

Great Platform, Rich in and fantastic modules/sub modules, great user guide.

I've taken the 100+ modules for test run on myself over the past 4 weeks, and will continue to explore applications. I will be using it in my work with Clients.

The Drug Free Micro Dose course is brilliant.
Sleep, meditation, and anxiety modules work really well! with short term results.

3 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This device has been an absolute game…

This device has been an absolute game changer for my sleep, overall mood, and post training recovery. My wife has also noticed some incredible results after just a few sessions with her ability to focus with high level work tasks. We highly recommend this to anyone who is looking to improve sleep and incorporate a new wellness routine for mental health.

11 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Experiences with clients and myself

I use the Neurovizre myself und for my clients. I am a psychotherapist and see great benefits to use it regulary. My sleep and focus have become better, and some with some clients it helpf with their depression.

29 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Better Focus, Better sleep = better performance!

I started using the Vizr to see if it could improve my focus during training sessions as well as making it easier to get in the right mindset for physical and mental tasks. It has helped me a lot (despite already being a 2xOlympian! I think it's a great tool to train your brain, but also (which is what I do the most now) a fantastic hack to faster/deeper and better sleep. 5/5.

28 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

NV is a paradigm shift in self-care.

NV is a paradigm shift in self-care and self-regulation. Low dose light choreography in tandem with superb audio tracks on the app.

The customer support is first class, enabling me to confidently sit back and enjoy the light show, before I go to sleep at night. Bravo!

28 november 2024
Review zonder uitnodiging

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