Nevala Reviews 52

They’ve been a good service overall and also helped resolve my issue with the order I made

I did an order for 2 hoodies on October 4, 2025, and to this day there are not even any updates, only a notification that my order has been processed.

Avoid avoid avoid! The dress that arrived looked absolutely nothing like the picture on the website. The style, the colour and the material were completely different from the image advertised. When I contacted customer services, despite having an address in the UK, I was informed that I had to return the item to China at my own cost in order to receive a refund.
Despite the fact the dress was completely missold.

I ordered a maxi dress from nevala quality was wonderful. All my friends like this after seeing me in this dress. Thanks

Great, did my second order already.

Ordered the Petra Maxi Dress for a wedding in Surrey last weekend. Honestly, the quality is brilliant for the price—it looks much more expensive than it is. just little long

Terrible company
Resell Shein clothing, quality is rubbish, make you pay for returns and dont align with their policy. Do not buy from them! I WILL be making a TikTok about them too

Buyers beware. Products are low quality, fake and badly constructed. One of the items purchased claimed to be Zara look alike in design. The quality, design and missing contrast stitchings were so bad. It goes into trash immediately.

Sent me a dress that was not as described (it was fit for a child and not an adult in terms of length) looked nothing like the photo. Refused to refund. Having to claim via my bank. Awful!

The quality of Nevala’s dresses really surprised me. I ordered the Petra Maxi Dress for a wedding, and the fabric feels soft and premium nothing like fast fashion. The stitching and details are well done, and the color looks exactly like it did online. I got so many compliments! You can tell they put effort into their designs. Definitely recommend if you want stylish dresses without overpaying.

Just received my Helen Maxi Dress and it’s honestly stunning! The quality is unreal for the price thick, flattering, and not see-through at all. It arrived nicely packaged and I wore it straight away. Got so many compliments 😭✨ Shopping with Nevala has been such a good experience, everything felt effortless. 10/10 recommend! 🙌💗

SCAM!!! Biggest scam and trust pilot needs to start getting people writing fake and misleading review.
That they write Nevala .co.uk when they are not is their first fraud!
Product quality is appalling!!! Wouldn't clean my floor with it. Won't waste time sending item back to China to get store credit knowing I will NEVER buy off them EVER again!
Pls be warned.... they are a fraud . DO NOT believe the fake reviews written by fake customers .. don't fall for this scam, scumbags !

Placed my first order on the 2nd Dec, shipping to the UK.

Intl shipping was advertised in multiple places on the website as free. It was not free. I was charged for shipping.

Shipping isn't updated until the 3rd. When going on to the update, there is no update: it hasn't dispatched.

Still by the 8th, there is no dispatch.

Am I still to believe this will reach me well in time by Christmas, as per the checkout window said? I have my doubts. This will be another parcel lost in the post no doubt.

Edit: 10 days in, still no tracking information. Nevala customer service got in touch to say it is in transit but have no intel beyond that.

Edit: 13 days later with 0 tracking available and much anxiety, the order did arrive. The “XS” sparkle sheer blue gloves I purchased look nothing like the photo and they hang off the wrist like a size L. Weirdly they came with a dress I did not ask for which concerns me - clearly they sent me a random matching XS dress when I tried to purchase XS gloves and both look super cheap and not like the photos. Waste of time. Do not recommend this company.

What I was sent was very cheap, different straps to image. When I wanted a refund I was told I had to fund the return to China first.

My shopping experience with Nevala was amazing. Ordering was simple, delivery was fast, and the dress fit perfectly straight out of the box. The emerald green color is stunning and the fabric barely wrinkles, which is a huge plus. Everything just felt easy and professional great service and beautiful quality. I’ll definitely be ordering again!

The quality of Nevala’s dresses really surprised me. I ordered the Petra Maxi Dress for a wedding, and the fabric feels soft and premium nothing like fast fashion. The stitching and details are well done, and the color looks exactly like it did online. I got so many compliments! You can tell they put effort into their designs. Definitely recommend if you want stylish dresses without overpaying.

I’ll be honest I was a bit unsure about ordering from Nevala after reading a few mixed reviews online. But I’m so glad I gave it a try! My dress arrived beautifully packaged, right on time, and the fit is spot on. The fabric feels thick and luxurious, not cheap at all. I’m happy I didn’t let the negative reviews stop me my experience was completely positive!

I recently ordered a coat and a sweater from Nevala, and I couldn’t be happier. The sizing is spot on, the materials feel luxurious, and the colors are exactly as shown online. I also really appreciated the friendly customer service when I had a question about sizing. In short: beautiful clothes, great quality, and a brand I’ll definitely recommend to all my friends! 💖

What I love most about Nevala is that every piece feels like it was made just for me. The dresses are elegant yet easy to wear every day. I get so many compliments whenever I wear my favorite Nevala sweater! 🌿 You can tell there’s real attention to detail and quality it’s stylish, sustainable, and made to last. A classy brand without the crazy price tag.