Updates were provided in a very timely fashion. Arrived quickly, boxed and bubble wrapped very well, price was lowest I could find ! Module is delicate so shipping was a concern, but you have passed w... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
the part came to me in an open bag and taped closed looks like it was a return and then sent to me. I did install the part Wheel Speed Sensor and it did work so all is good there. When I order OEM par... Toon meer
Bedrijf heeft geantwoord
This is the first time I’ve seen everything arrive so quickly; I placed an order on Thursday, and it was at my house by the very next day. Everything was very well organized, and the part is excellent... Toon meer
Bedrijf heeft geantwoord
I usually buy filters for my car on Amazon, but after searching online, I stumbled upon NewParts.com. They carry the exact same brands I normally use, but the total price was lower, even after addin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Newparts helps customers find the right part at the right price with no surprises. We offer a wide variety of OEM and aftermarket parts for domestic, Asian, and European vehicles with clear fitment details and honest, affordable pricing. Orders placed before 2:00 p.m. CST typically ship the same business day from Tennessee and partner warehouses. Our expert chat support is available daily from 8 a.m. to 10 p.m. CST to answer questions and guide repairs. Fitment Confidence is built into the catalog so customers can choose parts that match their vehicle. Kits That Fix™ bundles related components to make common repairs simpler.
Contactgegevens
231 HOGAN ROAD, 38563, GORDONSVILLE, Verenigde Staten
- (615) 761-5655
- customerservice@newparts.com
- newparts.com
4,6
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
they were very responsive
they were very responsive and communicated with me constantly, parts fit great and arrived quickly
8 april 2026
Antwoord van Newparts
Thank you for the wonderful feedback! It’s great to hear that our communication met your expectations and that the parts were a perfect fit for your vehicle.
We know how important it is to get back on the road quickly, so we're glad we could help make that happen. We look forward to working with you again on your next project!
Value and service
The price for the item was lower than anywhere else. It arrived faster than estimated.
27 maart 2026
Antwoord van Newparts
Thank you for the feedback!
We’re glad we could offer the best price and get your order to you ahead of schedule. We appreciate your business and look forward to helping you again soon!
Antwoord van Newparts
Thank you for the feedback!
We're glad we could make it easy to find the part you needed and get it shipped out to you on time.
We look forward to helping you with your next order!
Todo excelente
Todo excelente , he pedido varias veces y estoy muy contenta excelente calidad y precios competitivos , gracias
4 april 2026
Antwoord van Newparts
Thank you very much for your feedback!
We are very happy to know that you are pleased with the quality and prices of our products. It is a pleasure to know that you have trusted us on several occasions; we work hard to ensure every order is excellent.
We look forward to continuing to help you with your future purchases!
Antwoord van Newparts
Thank you very much for your trust! We are glad to know you consider us a reliable team. We are here for whatever you need
Antwoord van Newparts
Glad to hear that! I know how important it is to get back on the road without any delays.
If you need anything else—whether it's a part fitment check or another order update—just let me know. Happy to help!
Antwoord van Newparts
Thank you so much for the feedback! We are glad to hear that the part was a perfect fit and that you’re happy with the price.
We appreciate your business and look forward to helping you with any of your future automotive needs. Drive safely!
Price was great but delivery driver was…
Price was great but delivery driver was out of his delivery window contrary to what was sent to me.
Can't have everything.
1 april 2026
Antwoord van Newparts
Thank you for your feedback. We’re glad the pricing met your expectations, but we apologize for the delivery delay.
While we don't have direct control over the carrier's drivers, we understand how frustrating it is when the delivery window isn't met. We’ll certainly pass this feedback along to the carrier to help improve their service.
We appreciate your business and look forward to serving you again.
Good price and timely delivery!
22 maart 2026
Antwoord van Newparts
Thanks for the great feedback! We’re glad we could help you save on that part and get it to you quickly.
We look forward to helping you out again in the future.
Antwoord van Newparts
We appreciate the kind words! It’s great to hear that you were happy with the service and the quick shipping.
We look forward to working with you again on your future projects.
The shipping was fast and the price on…
The shipping was fast and the price on the akebono brakes was good. I will be definitely in the future using more.
27 maart 2026
Antwoord van Newparts
Thanks for the feedback! We’re glad we could get those Akebono brakes to you quickly and at a great price. They are definitely a top-tier choice for quality.
We appreciate the support and look forward to helping you with your future projects!
Site easy to use
Site easy to use. Purchase came quick. Price was good. No it’s not a scam.
26 maart 2026
Antwoord van Newparts
Thanks for the feedback! We’re glad the site was easy to navigate and that your order arrived quickly at a good price. We especially appreciate you vouching for us—it means a lot to our team.
We look forward to helping you with your next project!
Will not fit a 2000 Escalade.
The fade/bal/treb/bass knobs fit, but stick out out too much after you push them back in. Imagine how far the knobs slide out when you push to adjust them. That is how far these stay out after you push them all the way on and back in. They stick out from flush by about 1/4 inch.
26 maart 2026
Antwoord van Newparts
Hello,
Thank you for sharing your experience. We completely understand that your vehicle deserves parts that fit and look exactly as they should, and we're sorry this one didn't meet that standard.
We're glad you were able to get the issue resolved, and we appreciate you engaging with our support team. We only wish we'd had the chance to fully make it right on our end.
We hope your Escalade continues to serve you well, and if you ever need anything in the future, we're always here to help.
Kind regards,
Customer Support Team
I broke the oil funnel in half trying…
I broke the oil funnel in half trying to open the lid, it snapped across the bottom unfixable. Located this company from a friend. Ordered the part for my 2000 Jeep and had the part within 3 days. Smooth easy transaction.
22 maart 2026
Antwoord van Newparts
Thanks for sharing! Sorry to hear about the original funnel, but we're glad your friend pointed you our way.
It’s great we could get the replacement for your 2000 Jeep to you in just three days. We appreciate the support and look forward to helping you with any future parts!
I ordered the parts online and I…
I ordered the parts online and I received them 5 days later. Can't get any easier.
16 maart 2026
Antwoord van Newparts
Thank you for the feedback! We’re thrilled to hear that your parts arrived within five days and that the process was so seamless. Making your experience quick and easy is exactly what we strive for.
We appreciate your business and look forward to helping you with your next project!
Great Service
Had the parts in stock and shipped quickly. I didn’t receive an item shipped email, but a message to customer service resolved the issue and the item was received on time. Excellent experience.
23 maart 2026
Antwoord van Newparts
We’re thrilled to hear that your parts arrived on time and that our customer service team was able to help with your shipping details. We truly appreciate your feedback regarding the notification email—we’re always looking for ways to improve our process.
Thanks again for choosing us for your automotive needs!
Didn't receive all the order and didn't…
Didn't receive all the order and didn't get my refund yet
15 maart 2026
Antwoord van Newparts
Hi Sameh,
We’re very sorry for your experience and the confusion caused during your request. There was a misunderstanding in handling your case, and we sincerely apologize for the inconvenience this created.
Please note that your refund has now been fully processed.
We truly value your trust and feedback, and we’re actively improving how we handle such situations to ensure faster and clearer resolutions going forward. If there’s anything further we can assist you with, please don’t hesitate to reach out to us directly.
Kind regards,
Customer Support Team
Great experience
Great selection. The parts I needed for my Audi were in stock at the best online price. Shipping cost was extremely reasonable given the weight. Fast shipping.
14 maart 2026
Antwoord van Newparts
We’re glad we could provide the best price for your Audi parts and that you were happy with the shipping speed and costs. Providing a wide selection at a great value is exactly what we strive for.
We appreciate your business and look forward to helping you with your next project!
Antwoord van Newparts
Thank you so much for the feedback!
We’re glad we could help you beat the local parts store prices while getting your order to you quickly. Providing high-quality parts at a better value is exactly what we aim for.
We appreciate your business and look forward to helping you with your next project!
Quality parts at good prices
I ordered a starter for my 91 Camry. It was a quality part at a good price. They also use Klarna so you can divide your payments into 4 or 6 payments.
30 november 2025
Antwoord van Newparts
Thank you so much for the feedback! We are glad to hear that the starter for your '91 Camry was a quality part at a great price.
We would like to clarify that we actually do not offer Klarna as a payment option at this time. We apologize for any confusion, but we appreciate you sharing your experience with the part and our service!
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