Newroad Reviews 

Antwoord van Newroad

7 aug 2026

Dear Marc,
Thank you for your message and for choosing NEWROAD 30. We completely understand your disappointment with the delay, and we are very sorry to have kept you waiting.
NEWROAD is a young, independent family business, and our blend is made very differently from a conventional, off-the-shelf powder blend. We oversee every stage of its journey, from whole fruits, vegetables and pulses to sachet, and we are deliberately uncompromising about our ingredients.
The last couple of years have been particularly challenging with the drought and difficult growing conditions have created shortages of several of the fruits we use. In some cases, ingredients did not pass our selection criteria, so we rejected them and began the process of sourcing replacements rather than compromise the blend.
All 30 ingredients must be organic and meet our standards for quality and provenance. We source as locally as possible and avoid air-freighting our ingredients. When we need to introduce a new supplier, their organic credentials and traceability are checked carefully because an “organic” label alone is not enough for us.
Only once we are satisfied with the provenance and quality of the ingredients do we allow them into production. We then closely supervise the manufacturing process, and the blend undergoes rigorous independent third-party testing before we are prepared to release it.
This process takes time. The extra care we put into sourcing, testing and quality control is part of what you're paying for when you choose NEWROAD.
We appreciate that none of this changes the fact that you have had to wait longer than expected, and for that we apologise. Please rest assured that as we grow, we'll continue to improve the efficiency of every step of our process while preserving the same care, attention to detail and uncompromising quality of our products.
If you would still like to purchase NEWROAD 30, we would be delighted to contact you personally as soon as the new harvest is ready.
Thank you for your patience and, we hope, your understanding.
Warm wishes,
Alain Arbibe
Co founder

Antwoord van Newroad

12 jul 2026

Thank you for your review!

Antwoord van Newroad

12 jul 2026

Thank you for your review Aron!

Antwoord van Newroad

11 jun 2026

Thank you Ian, we hope you are enjoying NEWROAD 30!

Antwoord van Newroad

12 jul 2026

Thank you for your review Regine, I'm glad your digestion has improved with NEWROAD 30 and that you are enjoying the taste!

Antwoord van Newroad

12 jul 2026

Thank you for your review! I'm glad you are feeling better and that you have a lot less acidity and inflammation thanks to NEWROAD 30. Please let us know how your family and friends are getting on!

Antwoord van Newroad

7 dagen geleden

Dear Mr Lynton Jones,
Thank you so much for your review and for giving NEWROAD 30 a try. We're really pleased to hear that you enjoyed the taste, and we hope you'll also experience the benefits over time.
We completely understand your comments about the price. NEWROAD 30 is more expensive than other powdered blends because we make it in a very different way. We only use certified organic whole fruits and vegetables which are freeze dried to preserve nutrients and flavours. We also oversee the entire process from sourcing through to the finished blend and we put a lot of emphasis on ingredient provenance, full traceability and keeping the supply chain as local as possible. It's a more involved process, but it means we end up with a very high quality blend.
Also the prices of fruits, vegetables and pulses have increased in recent years, driven in part by challenging growing conditions and lower harvests across Europe. However we've chosen to continue investing in the quality, provenance and traceability of every batch because we believe those things really matter.
That said, we genuinely appreciate your feedback. As we continue to grow, one of our key priorities is to improve efficiencies throughout our production process, and we very much hope that this will allow us to make NEWROAD 30 more accessible over time, while preserving the same care, attention to detail and uncompromising quality.
Thank you again for taking the time to share your thoughts, and we hope to welcome you back in the future.
Warmest wishes,
Alain Arbibe
Co founder

Antwoord van Newroad

Geüpdatet op 27 jul 2025

Merci pour votre message, et je suis sincèrement désolé d’apprendre votre déception concernant votre récente expérience.

En ce qui concerne le produit, nous regrettons que vous ne soyez pas encore convaincu(e) de ses bienfaits. NEWROAD 30 a été développé en collaboration avec des scientifiques de premier plan spécialisés dans le microbiote intestinal. Il a été conçu et formulé pour faciliter et rendre agréable la consommation de 30 plantes différentes par semaine, afin de soutenir un microbiote intestinal diversifié et équilibré. Il ne s’agit pas d’une solution à court terme à prendre ponctuellement, mais bien d’un complément qui s’intègre dans une démarche globale de vie saine, au même titre que l’exercice ou un bon sommeil.

NEWROAD 30 est un complément premium à tous les niveaux, et son prix reflète la qualité exceptionnelle de sa formulation :

• Il est élaboré à partir d’ingrédients d’agriculture biologiques de tout premier choix,
• L’ensemble de la chaîne de production est rigoureusement contrôlé pour assurer pureté et efficacité,
• Le produit est lyophilisé afin de préserver l’intégrité des nutriments,
• Il ne contient absolument aucun additif, contrairement à de nombreux compléments classiques.

Cette combinaison donne un produit véritablement unique, et, il est vrai, plus coûteux.

En ce qui concerne les frais de livraison, je comprends que les frais de douane soient frustrants. Depuis le Brexit, des droits de douane et des taxes locales s’appliquent aux marchandises expédiées entre le Royaume-Uni et l’Union Européenne. Nous veillons à ce que cela soit clairement indiqué sur notre site dans la section « Shipping ». Nous savons que cela n’est pas idéal et nous étudions actuellement des solutions pour améliorer ce processus pour nos clients européens.

En tant que jeune entreprise, nous apprécions beaucoup votre retour. Si vous êtes ouvert(e) à en discuter, nous aimerions vous contacter directement afin de voir comment nous pourrions améliorer votre expérience.

Service Clients/ NEWROAD 30

Thank you for your message, and we’re truly sorry to hear about your disappointment with your recent experience.

We regret that you’re not yet convinced of the benefits of our product. NEWROAD 30 was developed in collaboration with leading scientists specialising in the gut microbiome. It has been carefully designed and formulated to make it easy and enjoyable to consume 30 different plant foods per week, supporting a diverse and balanced gut microbiome.

This is not intended as a short-term solution to be taken occasionally, but rather as a supplement that fits into a broader commitment to healthy living, much like regular exercise or good sleep habits.

NEWROAD 30 is a premium supplement in every sense, and its price reflects the exceptional quality of its formulation:

• It is made with top-quality organic ingredients,
• The entire production process is strictly controlled to ensure purity and effectiveness,
• The product is freeze-dried to preserve the full integrity of the nutrients,
• It contains absolutely no additives, unlike many conventional supplements.

This combination results in a truly unique product, and, it’s true, a more expensive one.

As for the shipping fees, we understand that customs charges can be frustrating. Since Brexit, customs duties and local taxes apply to goods shipped between the UK and the European Union. We make sure this is clearly noted in the “Shipping” section of our website. We know it’s not ideal, and we’re actively exploring ways to improve this process for our European customers.

As a young company, we truly value your feedback. If you're open to it, we’d love the opportunity to connect with you directly to see how we might improve your experience.

Customer Service
NEWROAD 30

Antwoord van Newroad

16 mei 2025

Thank you Sally! We are glad you're enjoying it!