Nexavitality Reviews 14

I've been with this company for six months now. I've had no issues, immediate response when I access the chat for both the doctor and customer service.

For the first few months they were great… now they took my money from my account and have yet to send any medication. I’ve left messages but nobody gets back to you and they don’t answer when you call. Very disappointing

They're great to start out with they tell you all the things you want to hear got my first delivery of the first 3 months? Then they were supposed to send out the second 3 months and never received. They told me there was a problem with shipping. They had to switch to a different pharmacy.
Then it was in a different state. Now, I can't get uphold of anybody. I reached out to support for help. No answer.
They told me they would refund my money and still make sure I got my medicine. I still have not received. UPDATE: after all the not answering my calls they overnighted my meds just received.

So, I've been with this company for a few months... shipping has ALWAYS been an issue. But, you would get your meds, and move on to the next month. Well, this time, I STILL haven't gotten my meds! They did refund my money after 2 weeks of BS answers, but also said my meds were still coming.. Somehow, their "Drs" always prescribe at like 2-4am?? I've NEVER been "seen" by any of them.. I've been told this last week that the pharmacy filled my meds, but UPS hasn't picked them up🤷🏻 Obviously something with this company is NOT legit! Do not waste your time or money!! It wouldn't let me pick NO stars, or I would have!!!

I have been waiting on my prescription to even ship since 06/24. I was told my order cannot be canceled. My order needs to ship or be canceled immediately.

I am on week 3 of month 2. I really like this company and you can ask them a question anytime and they answer pretty quickly! The first month, I did not lose anything but so far, this month I have lost 5 pounds. I am taking the Tirzepatide. After 4 months if I do not lose much I am going to switch to Semaglutide as that is closest to Wegovy. I loved the Wegovy!!!!!!!!

Delivery with 7days, if you have questions, they will gladly explain again. And answer your all questions,

I worked with Robert Brown today at this company! He was truly amazing. He spent time walking me through some areas I had questions in. He was caring, compassionate and very professional! I recommend he receive an award for #1 customer service 👏! Let me say if I had to rate the call out of 100 and 100 being the best Robert would be rated at 110% or better. I will be using this program as well as it will be recommended to family and friends! Thanks Robert you truly made a large impression on this "new" customer for being YOU!!! Hugs! C. Wilson

I had my medical consult on 10/7 and was told that the medication will arrive in 2-3 business days. 5 days later and the medication finally arrived. The overall process was great but the shipping time was unacceptable!

Nexa is an excellent choice for anyone focused on reaching their weight loss goals! With a range of options tailored to fit different needs and direct access to healthcare professionals, it's designed to provide the essential support for safe and effective medical weight loss.

The doctor provided quick and detailed responses, which made it easier to understand the differences between the oral and injectable forms of Semaglutide and helped me figure out the right dosage. Robert form customer support was also fantastic, guiding me through the billing process and directing me back to the doctor for my medical questions. The whole experience was smooth and free of the typical frustrations I've encountered with online services. Thanks you!

The customer service and support team exceeded my expectations. I've been using Nexa Vitality for several months without any issues, so I rarely needed help. However, when I finally did need assistance, their team was incredibly helpful, respectful, and communicative. The experience was seamless and I truly appreciate how they helped me stay on track with goals.

I requested Semaglutide therapy on October 21. The process was pretty straight forward. I filled out the form and saw a provider the same day. The consultation was through the portal and quick and easy. The only issue I had was with the shipping. They originally indicated 2-3 business days but it took 4 days to get to me. Otherwise, great service. My meds came to me through Hallandale but I think they work with a few different pharmacies.