NextKeys.io Reviews 

192
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Firma zajmująca się sprzedażą cyfrowych produktów IT dla większych przedsiębiorstw w których pracuje sie na komputerach i róznych systemach komputerowych,osobiście nie używam gdyż nie mam firmy, ale... Toon meer

Beoordeeld met 5 van de 5 sterren

Sure! Here's a short review for NextKeys Windows product key: Review: I had a great experience with NextKeys when purchasing a Windows product key. The process was simple and hassle-free, and I... Toon meer

Beoordeeld met 5 van de 5 sterren

FIVE stars because it worked but NextKeys.io support was wrong: this key did work to REACTIVATE Office 2016 Pro. I bought in spite of their advice. I might have taken right but unusual steps to... Toon meer

Beoordeeld met 5 van de 5 sterren

I have made several purchases for small business needs from Nextkeys.io. Immediate delivery of the keys through the website and email upon payment is great. Customers have multiple chances to saved th... Toon meer

Bedrijfsgegevens

  1. Softwarewinkel

Geschreven door het bedrijf

Welcome to NextKeys, your trusted source for digital software products. Since 2015, we've been the No. 1 Software Specialist on Kinguin.net, and Excellent Seller on G2A.com, delivering over a million orders with a 99.8% Customer Satisfaction rating. With our website NextKeys.io, you'll enjoy a personalized experience and expert guidance for product activation and installation. Please note that this Trustpilot page is exclusive to customers who purchased through our website. Trust us for top-notch products and exceptional customer support. Join our satisfied community today!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

192 reviews

5 sterren
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4,8

Alle reviews

(192)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Perfect support

The received code didn't work, but with the help of the excellent tech support ib the form of a brief email communication all issues were resolved. Great support! Product works perfect! I will definitely buy again in the future!

16 januari 2021
Beoordeeld met 5 van de 5 sterren

I ordered a Windows 10 Pro key and…

I ordered a Windows 10 Pro key and received the key right away, but Microsoft claimed the key was already in use. I emailed support and got a reply a few hours later with a confirmation code that allowed me to activate my product. Great support.

6 januari 2021
Beoordeeld met 4 van de 5 sterren

Had to Contact Support, But Overall Good Experience

Bought a Windows 10 Pro Key and got the key via email immediately. When I used to activate windows, it said the key was already in use. Put in a request for support on NextKeys and got very quick reply. Had to take a screenshot of some codes and send back, but got the info i needed to validate my copy of windows within a few hours. Docked a star for the mild inconvenience, but overall great price and very timely and polite support.

3 januari 2021
Beoordeeld met 5 van de 5 sterren

W10Pro

oK, although I had to go through phone license activation procedure to get w10Pro key working

25 december 2020
Beoordeeld met 5 van de 5 sterren

Smooth and fast service

Smooth and fast. I got stuck in "This product key has already been used" error, and this support guys went at it almost instantly and fixed the problem. Would recommend them 109%.

17 december 2020
Beoordeeld met 5 van de 5 sterren

Windows 10 Pro

Entered my Windows 10 Pro key. Windows indicated that it has been used. Had to spend 16+ minutes on the phone with Microsoft Tech Support from another country to get it fixed. Did it work? Yes, stars for that. Was it convenient? No. You lose stars for that. It was a hassle. That's just for one key. If you're installing Windows 10 on multiple computers, be prepared to spend more time.

- After NextKeys' reply -

Thank you for getting in touch with me.

1. I strongly suggest that NextKeys adds this to the 'Activation Guide' that it provides with the email containing the key: "For 'Online Activation', if it indicates that the key has been used - get in touch with NextKeys' customer support." Otherwise, it's clearly more likely the customer will contact Microsoft instead because the option is available immediately to them on their screen the moment there's an error with activation.

2. If possible please implement live chat for support or at least put a clear duration to indicate how long a customer has to wait. ( i.e: We will respond within 10 minutes via email ). Filling out a form with 'Thanks for reaching out. Someone will get back to you soon' as a response sounds like I have to wait 2-3 business days. This seems much slower than immediately calling Microsoft. I hope Nextkeys understands that sometimes the keys need to be installed urgently.

3. I will buy one more Windows 10 key with 'Online Activation' within next week. If I run into the same problem, I will reach out to support - and if your claim that you can solve the issue quickly holds up, I'll change my review to 5 stars. If I don't run into any problems, I'll give NextKeys a 5 star review immediately.

4. To be clear, I am not attacking NextKeys. I'm sure NextKeys is a trustworthy company and this is just a mistake. I am just disappointed that my 'Online Activation' key was not an 'Online Activation' key. I feel lied to by NextKeys.

5. NextKeys also offered me an option for a partial refund ( no clear amount though ). This is nice of them, but what I lost was valuable time and trust.

Will wait until next week to see NextKey's performance.

EDIT:

Everything went smoothly. I recommend NextKeys for the price.

10 december 2020
Logo NextKeys.io

Antwoord van NextKeys.io

Hello Laziah, we are sorry if the activation took more than expected. We see you didn't get in touch with the Customer Support though: our guys are always at disposal to solve any situation quicker than that. One of our representatives will get in touch to compensate you for the inconvenience. Have a pleasant day!

UPDATE:

Thanks for sharing your valuable feedback Laziah :) sorry if you didn't manage to find crucial information despite our efforts: be aware though, that both in the emails customers get and in the activation guides there are direct links to access the FAQ Support Center and to contact the Customer Support. Anyway, we will work right away to implement the proposed changes for the best!

Beoordeeld met 5 van de 5 sterren

bought a computer without an operating…

bought a computer without an operating system as they wanted £110 to install one for me. when i got the oc it came with windows 10 base non activated. then i paid £30 for an activation code and now im up and running no problems at all. great service and really quick.

7 december 2020
Beoordeeld met 4 van de 5 sterren

Product activation key was already used, but phone activation worked.

Received the product activation key as part of the order receipt. I attempted to enter it into the windows activation, but an error message appeared that stated that it was already used. I had to use the phone support number that was on the screen with the error message. Microsoft support was very helpful and I was able to enter the code. For the price, it was worth going through the hassle.

17 november 2020
Logo NextKeys.io

Antwoord van NextKeys.io

Hi Jimmy, sorry if the activation wasn't as immediate as you expected. The Customer Support is always at disposal on the frontline to assist you through the many links at disposal, along with the FAQ Support Center that makes unnecessary contacting MS. I'm sorry if you didn't manage to find all this. Nonetheless, you are entitled to receive a compensation so one of the representatives will reach you soon. Thanks for your precious feedback.

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