Discrace false royal mail in transit document false tracking number scam shop do not use i ordered the kerasilk product 3 months ago! Awful don't use
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Lees wat reviewers zeggen
I was looking for a specialist haircare product and this retailer was one of few who were selling it so bought the product thinking as it was linked to a hairdressing business it was a 'safe option'.... Toon meer
Good range of products at very competitive prices. Ordering is straightforward. I had notification of despatch on 8 June but several days later, Royal Mail tracking showed 'still awaiting item'. I e... Toon meer
The goods were despatched swiftly and were well packaged. A shampoo bottle was additionally sealed to prevent seepage. No problem with the supplier at all, only Royal Mail who put us down as the recip... Toon meer
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One word excellent!
Poor service/goods not received.
Payment taken on 30th June. Goods still not received by 16th July. Despite me completing the web contact form, no communication from the company. No telephone number to speak to anyone. Very poor customer service.
Brilliant Service - Highly recommend
Have used a couple of times now, brilliant service. Highly recommend.
This is my second time ordering from the shop, and i'm very happy with the purchase. The order came fast and i really like the shampoo. Will definitely order again.
This is my second time ordering
Good range of product; competitive prices
Good range of products at very competitive prices. Ordering is straightforward. I had notification of despatch on 8 June but several days later, Royal Mail tracking showed 'still awaiting item'. I emailed Nicola Smyth twice but they didn't reply. Item arrived 7 days after despatch email. Delay might have been due to Royal Mail or Nicola Smyth but a response to my email would have been appreciated.
Recieved my order on time as is usual…
Recieved my order on time as is usual and am hapoy with product i ordered
amazing haircut and colour…
I had an amazing haircut and colour from Marie at Warwick! I went from long to a Pixie cut. She really thought about my face shape, my hair texture and my lifestyle and just basically gave me the perfect cut and colour. I absolutely love it and have had so many compliments. The best one of all was from my five year old boy who said it was ‘super awesome’!
Never received the items and no…
Never received the items and no explanation why it had been cancelled
Quick order processing
The goods were despatched swiftly and were well packaged. A shampoo bottle was additionally sealed to prevent seepage. No problem with the supplier at all, only Royal Mail who put us down as the recipient even though we were not at home and promptly left the package on our doorstep in the open. Luckily our neighbour saw it and took it in.
Really fast shipping and great products…
Really fast shipping and great products at good prices. No fuss shopping, love it.
VERY RAPID DELIVERY AND SOME PACKAGING IMPROVEMENT SUGGESTIONS
Very rapid delivery of the usual very regularly-used high-quality product.
However, I have down-marked by one star simply because the soft bubble-pack packaging used by your company had allowed the shampoo bottles to leak significantly in transit. I confirm that I have purchased the same shampoo regularly from other suppliers over the past several years and have not experienced this serious leakage issue ever before. I would therefore like to note that other suppliers tend to (a) use more robust cardboard box packaging which prevents significant bottle movement during transit and (b) use individual adhesive tape on each bottle valve to prevent accidental valve-opening during transit. I confirm that these packaging comments are not made as a form of complaint but are simply made in the spirit of trying to help. Please therefore accept the comments in that light.
I don’t have parcel yet
Have taken my money and have not…
Have taken my money and have not received any products. No response from customer service.
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