Orders are delivered fast . Can't get pouches any cheaper elsewhere . Angel from customer service was very quick to reply to my emails and an issue which wasnt their fault really was dealt with fa... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordered from them had a problem with delivery due to no fault of theirs. Angel solved my problem and sent a replacement order within a couple hours amazing customer service.
Cheapest pouches i've found on the web. Very quick delivery for free. Excellent customer service. Angel was very helpful when a discount code I was attempting to use didn't work. A solution was made v... Toon meer
Bedrijf heeft geantwoord
Cheap pouches , ordered loads from them with no issue ever and usually a freebie or two ! however most recent order came with 2 box’s that had multiple burst pouches in, I emailed to let them k... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to NicPouches.com, your trusted source for premium nicotine pouches. We are dedicated to providing adult consumers with a convenient, smoke-free, and spit-free alternative to traditional tobacco products. Our Mission - At NicPouches.com, our mission is to offer high-quality nicotine pouches that cater to the diverse preferences of our customers. We aim to provide products that not only meet but exceed your expectations in terms of taste, quality, satisfaction and price. Our goal is to support a healthier lifestyle by offering a modern nicotine experience. Our Story - NicPouches.com was founded on the belief that nicotine users deserve better options. Our journey began when we saw a gap in the market for a clean, discreet, and flavourful alternative to smoking and chewing tobacco. We set out to create a platform where adult consumers can easily access the best nicotine pouches available, all in one place.
Contactgegevens
Verenigd Koninkrijk
- nicpouches.com
4,8
Uitstekend
197 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Ordered from them had a problem with…
Ordered from them had a problem with delivery due to no fault of theirs. Angel solved my problem and sent a replacement order within a couple hours amazing customer service.
21 april 2026
Review zonder uitnodiging
Thank you very much
Thank you very much
for your god customer service.
19 april 2026
Review zonder uitnodiging
Antwoord van Nicpouches
Thank you so much for your kind words!
We really appreciate your support and are glad you had a great experience with our customer service.
We look forward to seeing you again soon.
Kind regards
The NicPouches Team
Orders are delivered fast
Orders are delivered fast . Can't get pouches any cheaper elsewhere .
Angel from customer service was very quick to reply to my emails and an issue which wasnt their fault really was dealt with fast and generously.
I
16 april 2026
Review zonder uitnodiging
Antwoord van Nicpouches
Thank you so much for your kind review!
We’re really pleased to hear your orders are arriving quickly and that you’re finding great value with us.
It’s also fantastic to know that Angel was able to assist you promptly and resolve the issue to your satisfaction, we’ll be sure to pass along your kind words.
We truly appreciate your support and look forward to seeing you again soon!
Kind regards
The NicPouches Team
Jackson helped me correct an order sent…
Jackson helped me correct an order sent to me that was missing some cans. Smashed it out the park and sent me a whole new shipment including the missing cans!
15 april 2026
Review zonder uitnodiging
Antwoord van Nicpouches
Thank you so much for the fantastic review!
We’re thrilled to hear that Jackson was able to step in and sort everything out for you so quickly.
He’ll be over the moon to know his effort made such a positive difference.
We really appreciate your support and are glad we could get everything back on track for you, enjoy the cans!
Kind regards
The NicPouches Team
Very cheap and next day delivery even…
Very cheap and next day delivery even when I ordered at about 4pm. Even chucked 2 extra cans for nothing. Great service
10 april 2026
Antwoord van Nicpouches
Thank you so much for your 5-star review!
We're really glad to hear you’re happy with our prices and fast delivery options.
We appreciate your support and look forward to seeing you again soon!
Kind regards
The NicPouches Team
Antwoord van Nicpouches
Thank you so much for your 5-star review!
We're really glad to hear you’re happy with our prices and fast delivery options.
We appreciate your support and look forward to seeing you again soon!
Kind regards
The NicPouches Team
Angel was a great help
Angel was a great help. As my goods was not delivered on time, I sent an email. Then Angel reached out ASAP, as my goods had been lost. Helped me through. Many thanks.
14 april 2026
Review zonder uitnodiging
Antwoord van Nicpouches
Thank you so much for your kind words and 5-star review!
We’re sorry to hear your goods were lost in transit, but we’re really glad Angel was able to step in quickly and support you through the situation.
We’ll be sure to pass along your appreciation, she’ll be delighted to hear it.
Thanks again for your patience and understanding!
Kind regards
The NicPouches Team
Jackson is the goat
I placed an order without realising that I needed to give online id verification since they don’t tell you until after you have payed. Since I do not feel comfortable giving my information to third party companies, I decided to cancel my order. After emailing the company, the staff were very helpful and kinda, especially my broski Jackson, so I was able to cancel my order very quickly. Overall I may buy from this company again only once they have sorted out the id process.
14 april 2026
Review zonder uitnodiging
Antwoord van Nicpouches
Thank you for your feedback.
We understand your concerns around ID verification and appreciate you sharing your experience.
To clarify, age verification is a legal requirement for certain products, and we’re obligated to carry this out through secure, approved third-party providers.
We do aim to make this as clear as possible during the ordering process, and we’ll take your comments on board as we continue to improve how this is communicated.
We’re pleased to hear that our team, especially Jackson, was able to assist you quickly and provide a positive service experience.
Your feedback is valuable, and we hope to welcome you back in the future once you feel more comfortable with the process.
Kind regards
The NicPouches Team
Cheapest pouches i've found on the web.
Cheapest pouches i've found on the web. Very quick delivery for free. Excellent customer service. Angel was very helpful when a discount code I was attempting to use didn't work. A solution was made very quickly.
13 april 2026
Review zonder uitnodiging
Antwoord van Nicpouches
Thank you so much for the fantastic review!
We’re really glad you found great value with us and were happy with the quick delivery and customer service.
Angel will be so pleased to hear your kind words, we’ll make sure your feedback is passed on!
It’s great to know the issue with the discount code was sorted quickly for you.
We truly appreciate your support and hope to see you back again soon!
Kind regards
The NicPouches Team
Antwoord van Nicpouches
Thank you for the awesome review!
We’re really glad you were happy with the fast delivery, great prices, and the extra freebies, a little bonus from us to you!
We really appreciate your support and hope to see you again soon!
Kind regards
The NicPouches Team
Antwoord van Nicpouches
Thank you for the great review!
We’re really glad you were happy with the quick free delivery.
We appreciate you choosing us and hope to see you again soon!
Kind regards
The NicPouches Team
Very good price and they threw in 2…
Very good price and they threw in 2 extra tubs but delivery was very long orded on wensday and didn't come untill the next Tuesday
3 april 2026
Antwoord van Nicpouches
Thank you for your review, we’re really glad you were happy with the price and the extra tubs!
We’re sorry to hear the delivery took longer than expected.
That’s definitely not the experience we aim to provide, and we appreciate you bringing it to our attention.
We’ll take this on board and work on improving our couriers delivery times.
Thanks again for your support, and we hope to provide a smoother experience next time!
Kind regards
The NicPouches Team
Good customer service
There was an issue with shipping which Jackson corrected instantly, customer service is very good here, have had an account for months now
7 april 2026
Review zonder uitnodiging
Antwoord van Nicpouches
Thank you for taking the time to leave such a great review!
We’re really pleased to hear that Jackson was able to resolve the shipping issue so quickly for you, we’ll be sure to pass on your kind words.
It means a lot to have you with us for the past few months, and we truly appreciate your continued support.
We’re always here if you need anything!
Kind regards
The NicPouches Team
Really good customer service from Ash
Really good customer service from Ash.
He helped me when the delivery driver messed up the order, got me a next day delivery on my full order.
Always ordering from here.
6 april 2026
Review zonder uitnodiging
Antwoord van Nicpouches
Thank you so much for your 5-star review!
We’re really glad to hear Ash was able to step in and sort things out quickly for you. It means a lot to know you had a positive experience, even after the delivery issue.
We truly appreciate your continued support and look forward to your next order.
Kind regards,
The Nicpouches Team
Antwoord van Nicpouches
Thank you for being such a loyal customer, your continued support really means the world to us!
We’re so glad to hear you’ve consistently had amazing service, and we look forward to keeping that standard for you every time.
Kind regards
The NicPouches Team
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
30 maart 2026
Antwoord van Nicpouches
Wow, we’re blown away by all those stars! ⭐️
Thank you so much for the amazing support, it truly means a lot to us.
We’re so glad you had a great experience, and we hope to see you again soon!
Kind regards
The NicPouches Team
Absolutely great customer service
Absolutely great customer service, had an issue with a discount and was gifted the product instead for the inconvenience along with the rest of my order (thank you CJ - social media manager). Product arrived within 24 hrs even without next day shipping absolutely no complaints from me :).
28 maart 2026
Review zonder uitnodiging
Antwoord van Nicpouches
Thank you so much for your kind words and for taking the time to leave such a wonderful review!
We’re thrilled to hear you had a great experience with our customer service and that everything was resolved smoothly.
CJ will be especially happy to see your shoutout, we’ll be sure to pass it along!
It’s also great to know your order arrived so quickly and met your expectations.
We really appreciate your support and hope you enjoy your products.
If there’s ever anything else we can help with, just let us know!
Kind regards
The NicPouches Team
Antwoord van Nicpouches
Hi George,
Thank you for your great review! We’re delighted to hear you enjoyed our products, found the website easy to use, and were happy with the fast delivery. We work hard to make the whole experience smooth and convenient, so your feedback really means a lot.
Thanks again for your support, and we look forward to serving you again soon.
– The NicPouches Team
Antwoord van Nicpouches
Hi Marshall,
Thank you for your review! We’re really pleased to hear you found our products to be good value for money and that you’re happy with the quality. Your feedback means a lot to us and helps us continue delivering great products and service.
We appreciate your support and hope to see you again soon.
– The NicPouches Team
Amazing service …
Fantastic price and plenty of choice for everyone.
Had my pouches next.
Amazing service
20 maart 2026
Antwoord van Nicpouches
Hi Daryl,
Thank you for your fantastic review! We're really glad to hear you were happy with the amazing service, great prices, and wide choice available. It’s great to know your pouches arrived quickly and that your experience with us was a positive one.
We truly appreciate your support and look forward to serving you again soon.
– The NicPouches Team
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