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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely incredible team. I needed support regarding shipping & they could not have been more helpful. The product I purchased was a refurbished model & I can't tell how a brand new one would be any... Toon meer

Beoordeeld met 5 van de 5 sterren

The Nova was delivered many days earlier than Nightfox thought they could manange and the delivery driver was friendly and helpful. Customer Service is still as excellent as ever and Rebecca has give... Toon meer

Beoordeeld met 3 van de 5 sterren

The goggles perfom very well, my only real problem is that because I wear spectacles I cannot use the supplied eye shield as they are not large enough . This means I cannot focus properly on the scree... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely outstanding. Very impressive units all the way around. I have a very big and dark back yard and could easily see everything the naked eye cannot. I'm new the night vision field and I picked... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Camerawinkel
  2. Airsoftmateriaal winkel
  3. Buitensportwinkel

Geschreven door het bedrijf

We specialise in digital and thermal night vision devices for outdoor enthusiasts, ecologists, airsoft players and security processionals. Our best-selling products are loved in 65 countries by customers and industry experts. Nightfox products are praised for their ease of use, innovative new features, and customer focus. We've sold over 80,000 night vision devices worldwide. We're a UK-based team, who love hearing from customers about their night vision needs, and using feedback to develop the next generation of digital night vision products.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

82 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Just bought a refurbished prowl

Just bought a refurbished prowl, much better than I expected. Fast delivery and superb piece of equipment for the price. Once you get the settings to your preference the clarity is good.

21 oktober 2025
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

Great to hear that our refurbished Prowl surpassed your expectations and that you're enjoying using it! We appreciate you leaving your feedback.

Beoordeeld met 5 van de 5 sterren

Geat product recording is top quality…

Geat product recording is top quality and delivery is on time

1 oktober 2025
Logo Nightfox

Antwoord van Nightfox

Thanks so much, Anthony! I'm so glad to hear that you are enjoying your Nightfox Swift 2 PRO and it arrived swiftly with you. We appreciate you leaving your review.

Beoordeeld met 5 van de 5 sterren

Purchased a Nightfox Whisker for…

Purchased a Nightfox Whisker for commercial ecology surveys and it performed well. After approx 18 months it developed a fault which impacted the flexibility of the unit. Contacted the support desk and Rebecca replied. The service from her and Nightfox was outstanding, totally professional, friendly and efficient. I wouldn't hesitate purchasing Firefox equipment knowing just how contactable and professional they are. It's refreshing to deal with an organisation that takes ownership of a problem immediately, resolves it quickly and maintains excellent customer goodwill. I cannot recommend the service from Firefox any higher and that is based on actual experience with them.

21 oktober 2025
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

You're most welcome, John! Thanks so much for leaving such a detailed review of your experience. We try to do our very best with post purchase support and I am very glad that we could quickly resolve the issue you encountered and get you back to your vital work, surveying British wildlife. We look forward to hearing from you again in the future if you need anything further. All the best!

Beoordeeld met 5 van de 5 sterren

Nightfox, night vision gear

They are very knowledgeable about their products, offer good deals at decent prices and delivery is prompt and reasonably priced.

29 september 2025
Logo Nightfox

Antwoord van Nightfox

Thank you Mark for taking the time to leave your review! Glad to hear you had a positive experience.

Beoordeeld met 5 van de 5 sterren

I use 2 Night Fox I/R torches

I use 2 Night Fox I/R torches , 1 in 850 1 in 940 and can highly recommend them, I prefer the LED as it goes well with my night vision scope, Customer service has been excellent

9 oktober 2025
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

You're most welcome, Gordon! Glad you enjoy your Nightfox IR torches and we're always happy to help when we can!

Beoordeeld met 5 van de 5 sterren

Think night vision, think Nightfox

The Nightfox website was easy to use and the product information was comprehensive. I scanned the Internet looking for what I thought I wanted and when I found Nightfox I looked no further. I bought night vision binoculars to watch wildlife in the garden. For the price I was shocked at the level of performance and specification level. I've had the product for a year now and works as good as when new, the outer casing is robust with good quality materials, it looks stylish too. I wear glasses and viewing is not a problem. I highly recommend Nightfox, if like me you want to connect and see the world beyond your garden at night.

9 oktober 2024
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

We love you enthusiasm, Bob! So glad to hear that one of our devices has worked so well for helping you watch the local wildlife in your garden at night.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Got the Nightfox Swift Pro 2. Kinda blew me away, clear rich picture, great price, don't normally write reviews, reccomend.

18 september 2025
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

Thank you for leaving a review, Peter! We appreciate it!

Beoordeeld met 5 van de 5 sterren

Good product and Great support

Nightfox support is great.
The reply quickly and find solution to issues.
Prowls are great for my personnal use during airsoft games.
There is update with really cool features, si you got a product and update too !

8 oktober 2025
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

Hello Pierre, glad you have been enjoying the ongoing Prowl firmware updates! Have fun at your airsoft games!

Beoordeeld met 5 van de 5 sterren

Night vision for airsoft

I have purchased items 2 times at Nightfox,

The first time was to get a Vulpes HD Rangefinder, which was no longer in stock. Their support team reached out to me and managed to get me a refurbished one at a cheaper price and it works fantastic.

The second time I brought a Prowl Monocular Night Vision, this one also works incredibly well.

I have used other digital night visions before, but the Prowl definitely is one of the best, having a single nod helps a lot with depth perception and lining it up with the sight of your Airsoft gun, it has a wider fov then some others.

Definitely would recommend!

14 juni 2025
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

Thank you for sharing your review, Jarl! Glad our team could have helped when there was an issue ordering the Vulpes and that you are enjoying your Nightfox Prowl! We really appreciate you taking the time to leave your feedback.

Beoordeeld met 5 van de 5 sterren

Great service

Besides being affordable, and of high quality. It’s the sales and after sales service I much appreciate. I look forward to the newer models.

8 december 2024
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

You're most welcome, Leslie. Thank you for your review and we're so glad we could help. Keep your eyes peeled we have new devices in the pipeline!

Beoordeeld met 5 van de 5 sterren

great communication and customer…

great communication and customer service, both before and after purchase.

7 november 2024
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

Great to hear, Ed! Thanks for letting us know you enjoyed the customer support, that means a lot to us!

Beoordeeld met 5 van de 5 sterren

Spectrum flashlight

I recently ordered the Spectrum flashlight, and it is every bit as good as advertised. The flashlight is fantastic, the batteries last for a LONG time, and the beam is really bright, for those dark nights, attics, or closets. It is more than worth the money I paid for it.

7 oktober 2024
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

Great to hear, Fran! We love your enthusiasm for the Spectrum! It's a great little torch and so versatile, glad it could help you out on dark nights. We appreciate your review!

Beoordeeld met 3 van de 5 sterren

The goggles perfom very well

The goggles perfom very well, my only real problem is that because I wear spectacles I cannot use the supplied eye shield as they are not large enough . This means I cannot focus properly on the screen. I need a better solution.

7 augustus 2025
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

Hello Jeff, sorry to hear that you are struggling with your device. Please contact us directly through our Nightfox website so that we can discuss possible solutions. I look forward to hearing from you again soon.

Beoordeeld met 2 van de 5 sterren

Not worth it

Maybe I got a lemon, but my Nightfox Prowl unit does not work well at all. Very disappointing and I've updated it in hopes that it helped. But it is still unusable

7 oktober 2024
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

Hello Jake, I am sorry to hear that! We have tried messaging to offer assistance with your Prowl, but are yet to hear back. Please let us know if your email has changed via our Nightfox website and we will be only too happy to offer any assistance to get your Prowl working as it should. I look forward to hearing from you again soon!

Beoordeeld met 5 van de 5 sterren

I have bought a few items off Nightfox…

I have bought a few items off Nightfox for Bat surveys. I have 3 camera's, an infra red torch and a Nightfox Arc Lamp. All products are brilliant. They are made to last, they are a good price and their after sales care is 2nd to none. They go above and beyond. They even listen and take on all our requests for features in new products. I have never know such a great company.

7 oktober 2025
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

You're most welcome, Juliette! So glad we could help you out with your vital job, protecting British wildlife for generations to come. I always look forward to seeing your emails in our inbox and glad we can help you when things go awry. Look forward to seeing more of your great suggestions for improving ecology devices in the future!

Beoordeeld met 5 van de 5 sterren

Exactly what I wanted

Exactly what I wanted . Shipping was fast and tracking was clear. I will definitely do business with these guys again! 2 thumbs up!

28 september 2025
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

You're most welcome, John! That's great to hear! We really appreciate your review.

Beoordeeld met 5 van de 5 sterren

Nightfox Vulpes and aftersales support for it

I bought a Vulpes in December 2022. I use it every week to watch wildlife and have been very pleased with the results, it has superb optics. Recently I had a minor issue with it. I exchanged a few emails with Nightfox to explore the issue. The sent me a mail label to sent the Vulpes to them. They resolved the issue and returned it to me. A very happy customer.

27 september 2025
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

You're most welcome, Ian! Glad we could help out when you needed it and get you back to enjoying watching your local wildlife. Thank you for leaving your review.

Beoordeeld met 4 van de 5 sterren

Many features and long IR range

It works as intended with more features than i expected and it has a long IR viewing range

27 september 2025
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

Great to hear you're enjoying your Nightfox, Felix. Thanks for taking the time to leave your review.

Beoordeeld met 5 van de 5 sterren

I bought two for airsoft work perfectly…

I bought two for airsoft work perfectly , easy to use , but will be little bit good if the buttons will same like in NVG-s and also if its will be possible to make lower visibility of the IRL or be possible to buy IRL filter on it cause with zero IRL not so good .

But I offer for others as well because great product !
Thanks NIGHTFOX Staff

23 mei 2025
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

Hello David, thanks so much for leaving your review and I will discuss your feedback ideas for improving the Prowl. We always want to increase stealth with the airsoft devices and the latest firmware does increase the light sensitivity at night, by increasing the ISO. If you haven't updated the firmware to the latest version this might help increase your Prowls light sensitivity even more. Thanks for your feedback and I will pass it on to the team.

Beoordeeld met 4 van de 5 sterren

Mixed but all in all good experience

I ordered the swift 2, and recieved an outdated version. The Nightfox team resort thus issue by granting me a free of charge Prowl and let me krep the swift. Very good support. The sd card i recieved was corrupt and bugged the prowl, so i cant use it. Both the sd card and prowl was marked as a sale rather than a warranty replacement. So i had to pay import tax 3 times. Nightfox refunded one of them. All in all 9/10 experience with support. I wish it was marked as replacement for tax issues, and i wish i got an actual working sd card, but a free prow is a free prowl. As for the product itself: I find it easy to use, but there is one major issue that takes an otherwise 10/10 product down to a 7/10. and that is the small phillips skrew in the battery door, aswell as the unit only taking button top batteries. The battery compartment should have a good size thumb skrew for easy swap of the battery. I have 19, 18650 batteries, but in real life field use, having to use a tiny skrewdriver to swap batteries gives med literal migrenes. It could just aswell be welded shut. Because when you need to swap battery, its highly inconveniant to do so. I have 3d printed an adapter so i can use non button tops, but that shouldnt be necessary. Change this in the next version please. And also! Dont ship new products with outdated firmware. That is a shady and lazy practice that customers really do not appreciate.

It might sound like alit of negatives here. But the support team and the product is definitely all in all very good.

24 september 2025
Review zonder uitnodiging
Logo Nightfox

Antwoord van Nightfox

Thank you for your detailed feedback on your experience, Torgrim. I'm glad that we were able to find a happy resolution to the complicated issues that arose. Thank you for taking the time to provide a review. We really appreciate it!

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