Nimble have outstanding customer service. I had an issue with an item recently and they went above and beyond. I have quite a few of their items now and love them all.
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I’ve been buying Nimble Activewear for five years now, I adore their products. But behind their products is a fantastic customer service team. I’ve often dealt with Caroline, whether it be for specifi... Toon meer
Bedrijf heeft geantwoord
The Nimble team have gone above & beyond to solve my query. They looked into the problem, gave advice & came up with alternative options. They responded so quickly & really cared about my experience.... Toon meer
Bedrijf heeft geantwoord
Love all my Nimble products! Recently I did order an incorrect size for a Runsie, and despite the busy Black Friday/Christmas period I received prompt and friendly assistance. I was updated on the pro... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Shop activewear, gym workout clothing & yoga pants online by Nimble Activewear, designed in Bondi Beach, Sydney, Australia. We make truly functional products, beautifully engineered for everyday style.
Contactgegevens
1/49 Hall St, 2026, Bondi Beach, Australië
- (02) 9130 7705
- hello@nimbleactivewear.com
- nimbleactivewear.com
4,6
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10/10 Customer Service & Quality
The customer service I received from Nimble was next level good.
I had an issue with some tights and was sent an alternative pair so quickly and the new pair were perfect. For all running girlies the In Tempo Run Ankle Leggings will absolutely not move on the go, even with phone/keys/gels in the pockets! I had more luck with these than the tempo 7/8 leggings for not moving whilst running. For reference I’m 163cm and wear size M.
10/10 customer service & quality of tights, so good!
11 juli 2024
Review zonder uitnodiging
Antwoord van Nimble Activewear
We are so thrilled to hear this Mary, thank you so much for sharing your wonderful feedback with us! x
Excellent customer service!
Nimble is amazing! All of the items I have purchased are beautifully made from high quality fabric. I recently had a small issue with an online order which was resolved seamlessly with the help of Jana and Caroline, both of their customer service was easily the best I have ever come across while shopping online. Thank you Nimble :)
10 juli 2024
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Antwoord van Nimble Activewear
Thank you Taylah! Your feedback has us grinning from ear to ear, thank you so much for taking the time to share such kind words. x
100% recommend
100% recommend. Excellent quality, prompt delivery and thorough communication.
9 juli 2024
Review zonder uitnodiging
The team at Nimble are amazing
The team at Nimble are amazing! Thank you so much! I love your brand so much and feel so confident when I’m wearing it! The team promptly helped process my request and were so friendly!
5 juli 2024
Review zonder uitnodiging
Antwoord van Nimble Activewear
We're so thrilled to hear this Alison, thank you so much for taking the time to share your fantastic feedback. x
FANTASTIC CUSTOMER SERVICE
FANTASTIC CUSTOMER SERVICE, SO VERY HELPFUL
9 juli 2024
Review zonder uitnodiging
Antwoord van Nimble Activewear
Thanks so much Debbie!
Helpful Humans
Half my order is perfect, and being kept. Half my order needs to be returned (just not the right style for me, no fault on Nimble's part), but this is what I wanted to comment on. A real human helped me sort out my return, and I was pleasantly surprised that return postage was covered. Thank you.
9 juli 2024
Review zonder uitnodiging
Antwoord van Nimble Activewear
Thank you for taking the time to share your experience with us Leanne! We're delighted to hear that our team could assist you with the returns process. We strive to make every aspect of shopping with Nimble as smooth and pleasant as possible, and it's wonderful to know that you appreciated the support. Your kind words truly mean a lot to us.
Customer service team is honestly…
Customer service team is honestly second to none. They reply with such grace, go over and above both in store and online.
9 juli 2024
Review zonder uitnodiging
Antwoord van Nimble Activewear
Thank you so much for your wonderful feedback Sammi, you've made our day hearing this! x
Fast and friendly service!
I had an issue with the shipping address of my purchase, and Nimble Activewear answered me and gave me a solution very quickly! Thank you very much! 😄
1 juli 2024
Review zonder uitnodiging
The pieces I was after were out of…
The pieces I was after were out of stock online so I reached out to the team via the online chat function and they were able to source the items I was after and arrange a secure check out link for me to purchase them. All within a matter of a few minutes. Such a friendly and helpful experience.
1 juli 2024
Review zonder uitnodiging
Prompt and friendly service
Prompt, friendly and supportive customer service. The team were happy to go above and beyond. Makes it easy to buy again, thanks!
20 juni 2024
Review zonder uitnodiging
Antwoord van Nimble Activewear
That's fantastic to hear LC, thank you so much for the wonderful feedback! x
My experience with nimble was easy and…
My experience with nimble was easy and quick! My item arrived and was a beautiful product but didn’t suit me! Nimble made my return so easy! I was refunded and able to purchase another item! The team at nimble had great communication ❤️
12 juni 2024
Review zonder uitnodiging
Antwoord van Nimble Activewear
We're so thrilled to hear this Lauren, thank you so much for taking the time to share your fab feedback with us! x
Does not have durability
I bought the Me Time pant and matching half zip jumper. Initially they felt very soft but the items pill and quickly no longer look fresh. Within the first wear (which was a 24h international flight) the trousers were pilled from wearing a back pack.
This is really disappointing given the price.
20 april 2024
Review zonder uitnodiging
Antwoord van Nimble Activewear
We're really sorry to hear you've had trouble with your Me Time set Hannah 😔. We'd love the opportunity to look into any issues you're experiencing. If possible, could you please send us an email at hello@nimbleactivewear.com? x
Great customer service and great…
Great customer service and great products. I purchased the IN MOTION 7/8 ONESIE BLACK and had an issue with my email. The team were straight on to fixing my issue. I wear these style of onesies daily for Yoga and this is one of my favourites by far. The fabric is buttery soft, very flattering cut, longer in the body, no camel toe and perfect coverage for those who are busty. Will definitely be buying the other colour-way. Thanks for a great product.
10 mei 2024
Review zonder uitnodiging
Antwoord van Nimble Activewear
Amazing! We're so glad we were able to assist you Lucinda, and absolutely thrilled you're loving your In Motion Onesie! x
Incredible quality of product
Incredible quality of product, it felt better than any other brand of onsie I've tried. Thank you!
8 mei 2024
Review zonder uitnodiging
Antwoord van Nimble Activewear
That's fabulous to hear Victoria, thanks so much for the wonderful feedback! x
Love nimble active wear
Love nimble active wear. Their clothes are next level incredible and the customer service is always above and beyond. Thank you
7 mei 2024
Review zonder uitnodiging
Love these shorts
I ordered the In Tempo Shorts 14cm in XS and LOVE them for running. However after only a couple of weeks the hem started coming undone. I contacted customer service and they were wonderful with rectifying the issue. These shorts are great and never ride up! highly recommend for running.
3 mei 2024
Review zonder uitnodiging
Antwoord van Nimble Activewear
Amazing! So glad we able to find a suitable resolution for you!
Bought sweat to swim Onesie according…
Bought sweat to swim Onesie according to their size chart and the fit felt good. But as soon as I swam in them the front billowed and heaps of water came in, pulling down on the straps. Essentially I can't swim in them. Complained and eventually was given a voucher for the store (after writing a negative review here and getting passed onto someone higher up, they didn't publish my negative review on their site not surprisingly). They told me the reason for the billowing was because I bought a size too large, even though according to their size chart and my measurements it should have been correct. So I bought a size smaller with their voucher and it still has the exact same issue. This suit is not made for swimming.
2 april 2024
Review zonder uitnodiging
Antwoord van Nimble Activewear
Thanks so much for taking the time to leave your review Phoebe and we’re really sorry you’ve been left disappointed by your experience. That’s never what we like to hear.
While we do our best to cater for a range of different body types, each person is unique and things like height and body shape can also impact the size and fit of a garment. Sadly, if you’re seeing gathering in a one-piece it’s an indication that the garment is too long for your body.
Having said all that, this is really valuable feedback for us as we move forward with our next Sweat to Splash collection and we’d love the opportunity to make this right for you. We’ve sent you an email with some further details. x
The staff were so welcoming and know…
The staff were so welcoming and know their product. I felt like I was chatting with friends. I love the products. I made a special trip on my day off because I just needed to be in such positive place. Thank you all at Armadale.
5 maart 2024
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Love this shop!
Love this shop!! The girls are so sweet and everytime I come in I feel like the girls go above and beyond to help find what I need. Never feel rushed out of the store or pressured to purchase anything. Amazing customer service - love coming here.
19 maart 2024
Review zonder uitnodiging
Antwoord van Nimble Activewear
Thank you so much for the wonderful feedback Sarah, it means so much to us that you've had a fantastic experience! X
Great response and so nice to give me…
Great response and so nice to give me more time to use my code. Nimble has great CS
11 maart 2024
Review zonder uitnodiging
Antwoord van Nimble Activewear
Thank you so much for the wonderful feedback Lori, we really appreciate it! x
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