Disappointed with customer support and refund policy
I signed up for a free trial of Nimt.ai and unfortunately forgot to cancel it. I was charged €79 per month for three consecutive months (€237 total) before I noticed. As soon as I realized, I immediately canceled the subscription.
I reached out to their customer support team politely to request a partial or full refund since I have not used their service at all. Unfortunately, they have completely ignored my emails and have not responded. While I understand the mistake of not canceling the trial was mine, the complete lack of customer service and refusal to communicate is very disappointing. Proceed with caution if you try their platform.








