Though this is the first time I'm ordering, the customer service I should say it's awesome. Very friendly and understanding to customers challenges. Aside, they have undoubtedly quality products that... Toon meer
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Lees wat reviewers zeggen
Nice replacement but it took a bit of time to get them delivered. however, the update and information was very prompt.
After weeks of chasing for a replacement/refund, customer service confirmed a full refund in 3-5 working days. 8 business days later - still zero refund showing up. This is really scary. T... Toon meer
Bedrijf heeft geantwoord
I hope it could NineFit sg could have mobile app, it will be much easier to browse with PC. Delivery was fast!
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Rebounder meets all my expectations
Rebounder meets all my expectations
Nice replacement but it took a bit of…
Nice replacement but it took a bit of time to get them delivered.
however, the update and information was very prompt.
Great variety of products
Horrible Experience
I emailed them to ask them if I can custom a laser engraving on an item. They replied it is possible and after I made the purchase, they say that it is not possible and asked me to make another choice.
Went back and forth for a few weeks. I replied them almost instantly and finally about 10 days ago, they said that everything is done and it is ready for shipment. I chased them for a few times to update on the shipment and all they replied was the item is ready for shipment and they will get back to me on the shipment details
Shipment is finally out after 10 days. I bought this 1 month ago for a gift and now I am only able to receive the item in 7 days time.
The whole experience has been horrible. I highly recommend you not to get from them.
Promised refund not materializing
After weeks of chasing for a replacement/refund, customer service confirmed a full refund in 3-5 working days. 8 business days later - still zero refund showing up.
This is really scary. They tried to get me to accept shop credits at first, but I just wanted cash back, despite all the wait and now I’m asked to dispose at my own cost large bulky equipment.
I will try post again upon receipt of refund.
—-
Update. 14th April. Refund finally materialized.

Antwoord van NineFit Singapore
Costimer support is great
Costimer support is great, quick response and efficient.
Quality Fitness Gear at Good Prices
Bought a set of resistance bands and a yoga mat from NineFit Singapore — very impressed with the durability and comfort. Totally worth the price!
The frisbees were amazing and service…
The frisbees were amazing and service was good
Feedback
Product is known as I have a similar one. Quality is good.
Delivery was as indicated.
Good product.
Good experience
I hope it could NineFit sg could have mobile app, it will be much easier to browse with PC.
Delivery was fast!
Firstly in Singapore we never have use…
Firstly in Singapore we never have use 2 colours soccer net. It looks great .
As the size was 24ft by 8ft.The soccer nets is little tight.
Everything went well
Everything went well. From order to receive was excellent.
Though this is the first time I'm…
Though this is the first time I'm ordering, the customer service I should say it's awesome. Very friendly and understanding to customers challenges. Aside, they have undoubtedly quality products that are impressive. Highly recommended.
SCAM SHOP!!
I have not ordered anything yet but the bmx parts they selling is like 10 times more expensive then other famous bmx shops around the world!!! And still have the cheek to state that it's on a discount!! Don't get scammed!!!

Antwoord van NineFit Singapore
Worst customer service! Zero response for defective product!…
Do NOT ever buy from this company unless you want defective products and grief. Recently bought a Bosu Elite Trainer costing $650 from them. It was defective straight out of the box and popped out of its base before it was even 70-80 % inflated! Contacted the company via their web chat(which logged me out for no reason after asking for my details and reason for contact) and I too emailed them with photos and description of issue but ZERO response!! They simply ignored me! BEWARE! Be warned! Ps: They replied 2.5 months later that they have contacted me via email but none arrived! Spam checked...

Antwoord van NineFit Singapore
Awfully bad client service
Awfully bad client service. Order confirmation emails arrive +24 hours after placing on line. No order status and the company does not respond to emails (multiple) asking for order updates...
Give wide berth if you want to order anything in a hurry or prefer to enjoy reasonable levels of client service....

Antwoord van NineFit Singapore
Fast and trusted.
The company misrepresented its…
The company misrepresented its merchandise on its website. I bought a box of tennis overgrips but that was not delivered. Instead, I received a set of just three overgrips. The representatives of this company tried to get me to accept the grips as-is by offering a voucher. I rejected it on grounds that this is questionable business practice and gross misrepresentation. Buyers beware!

Antwoord van NineFit Singapore
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