Ninjacators goes the extra mile to make sure you understand how to properly use the product. It's all done with real time trading demonstration. Answering all questions. I have learned allot about... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Thank you for a great experience from the installation through the assistance in attaining Quantum Edge. I really appreciated Michael Kaminski's attention to detail with my White Glove installation.... Toon meer
Bedrijf heeft geantwoord
As a lifetime member Ninjacators is hands down the best platform for trading education. The sheer volume of courses, instructional classes and live training is truly what sets them apart from all the... Toon meer
Bedrijf heeft geantwoord
josh and richard are amazing i've been. in there online webinar since they started this year and they really break down market data right before market open potential LIVE trades some profit always... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida. Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge. All based on our combined 70 years of successful institutional and retail trading experience.
🌟 NINJACATORS EXCLUSIVE PROMOTION 🌟
Geschreven door het bedrijf
- 🚀 Leading the Way in NinjaTrader® Innovations 🚀
- 🔸 A Legacy of Excellence: Founded in 2008, Ninjacators reigns as America's top NinjaTrader® Innovator. Recognized globally as the #1 Seller of NinjaTrader® Indicators & Strategies, our impact resonates across the trading community. 🔸 Trust of 50,000+ Traders: We don't just offer tools; we offer a legacy of trust, with over 50,000 traders entrusting their trading journey to our expertise on the NinjaTrader® platform. 🔸 450+ Innovative Indicators: Navigate the complexities of market trends with our vast collection of over 450 state-of-the-art indicators, designed to give you the competitive edge. 🔸 100 Unique Strategies: Dive into trading with confidence, leveraging our arsenal of nearly 100 meticulously crafted plug-and-trade strategies that assure both simplicity and efficacy. 💡 Join the Future of Trading! Experience unparalleled innovation and stay consistently ahead in the dynamic world of trading. With Ninjacators, your trading aspirations are not just dreams; they are achievable milestones. 🔥 Act Now! Dive deep into the world of trading with the best in business. Your prosperous trading journey starts here! 🔥
Contactgegevens
228 Park Ave S, 10003, New York, Verenigde Staten
- +1 (877) 843-3301
- help@ninjacators.com
- ninjacators.com
4,5
Uitstekend
671 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Ninjacators LLC
Hi Norman,
Thank you for your review! We truly appreciate your support!
Thank you
Good afternoon, Craig,
I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for everything you do for our team. While it is your job, your dedication and willingness to go above and beyond truly stand out. It’s evident that you genuinely care about helping everyone succeed with their respective products.
As someone who has owned a business for 29 years, I understand that feedback often comes in the form of complaints. Therefore, I felt it was important to reach out and let you know how much I appreciate your hard work. Ninjacators is incredibly fortunate to have you on their team.
Thank you once again, and I wish you a fantastic week ahead!
Best regards,
Vinny King
22 oktober 2024
Review zonder uitnodiging
Antwoord van Ninjacators LLC
Hi Vinny,
Thank you for your thoughtful and encouraging review. We truly appreciate your kind words and recognition of our team member, Craig.
At Ninjacators, we strive to provide exceptional support and service to all our customers, and it's wonderful to hear that Craig's dedication has made a positive impact on your experience. We're glad to have you as part of our community!
Here you will find elite traders
Here you will find elite traders
Excellent, support, next level of future trading systems , to fit all levels from novice to advanced traders. Customer support is tailor made to the individual. Big up Ninja
15 oktober 2024
Antwoord van Ninjacators LLC
Hello Kasimu,
Thank you for your wonderful review of our products and team! It means a lot to us, and we are here to support you on your trading journey!
Your products are very useful and high…
Your products are very useful and high quality. I have had support people who really worked hard to help meet my requests.
15 oktober 2024
Antwoord van Ninjacators LLC
Hi Diana,
Thank you for your thoughtful review! It means a lot to our team to know we've been able to help and that the tools have been beneficial for you.
I found there was too much talking its…
I found there was too much talking its my first time so I might have to get used to it
16 oktober 2024
Antwoord van Ninjacators LLC
Hi Germaine,
Thank you for your feedback on Futures Edge! We encourage participation in our interactive live sessions, which may vary each day. We hope you'll continue to join us!
I really enjoyed while learning!
I really enjoyed while learning!
Great, Richard and Josh!
Thank you
15 oktober 2024
Antwoord van Ninjacators LLC
Hi Enrique,
That's wonderful to hear! We're glad you're finding value in our Futures Edge live sessions!
Ninjacators is always responsive and…
Ninjacators is always responsive and accurate in their customer support.
14 oktober 2024
Antwoord van Ninjacators LLC
Hi Jean,
Thank you for your review! Our team truly appreciates your support and is glad to know they were able to help you.
Abigail she answer on time and try to…
Abigail she answer on time and try to do everything to satisfy my demande,
6 oktober 2024
Antwoord van Ninjacators LLC
Hi!
Thank you for your kind review, glad our Agent Abigail has been able to help!
The support person Michael was very…
The support person Michael was very quick to respond but my issues never went away. So we were unable to resolve the issue.
4 oktober 2024
Antwoord van Ninjacators LLC
Hi Jim,
Thank you for your review.
We're sorry to hear about the ongoing issue, but we're glad that Agent Michael has been there to assist you.
Rest assured, he's still connected with you as we are committed to finding a resolution, and we truly appreciate your patience.
Support is slow to respond
Support is slow to respond. Tried calling one time and no call back.
7 oktober 2024
Antwoord van Ninjacators LLC
Hi Nathan,
We apologize for the delay. It appears that our agent, Cheryl, has been able to assist you. However, we will follow up to ensure that you are fully taken care of.
Communication
Communication, while not perfect, is very good. Good if not great support.
28 september 2024
Antwoord van Ninjacators LLC
Hi Charles,
Thank you for sharing your experience with our support team; your feedback means a lot to us!
Delayed customer service response and product service
A lot of products get presented. Customer service takes too long to respond. Exchanges or refunds take a long time.
28 september 2024
Antwoord van Ninjacators LLC
Hi Chander,
We appreciate your concerns and want to assist you as effectively as possible.
It seems that many of your requests have been submitted outside of our Customer Service Hours or as multiple inquiries at once. While we’re more than happy to help, we kindly ask that you keep your requests concise and within our operating hours for the best response time. Thanks!
The bundle i purchased seams to be good…
The bundle i purchased seams to be good but the template in not loading on my computer i have email called several times but no help as of yet
28 september 2024
Antwoord van Ninjacators LLC
Hello,
Thank you for sharing your feedback. Our team is dedicated to assisting you with the templates, and we will continue to work with you until the matter is fully resolved.
I gave you 5 stars because I think your…
I gave you 5 stars because I think your product is worth it,
trying to reach anybody by phone is a huge problem - a long wait with automatic response and then leave your number- I'm willing to wait on the line but don't want the vagary of somebody possibly calling back at my inconvenience
20 september 2024
Antwoord van Ninjacators LLC
Hi Michael,
Thank you for your five-star rating and feedback!
We’re glad you find our product valuable and apologize for the issues you’ve experienced with phone support; we are working to improve response times and appreciate your patience.
Never got my email with the login…
Never got my email with the login credentials for the software after I purchased it. Had to call support to have them send it. Got it taken care of and finally got logged on.
19 september 2024
Antwoord van Ninjacators LLC
Hi Kevin,
We apologize for the delay in providing your login credentials, but we’re glad to hear our team was able to assist you! If there’s anything else you need, please don't hesitate to let us know.
Ninjacators Tunnel Trader pkg
I purchased and paid for the Ninjacators Tunnel Trader on Sept 20, 2024 and signed for the Software Licensing Agreement, got the confirmation the same day, Ninjacators still asked to sign the agreement, so I signed the agreement again and got the confirmation on Sept 22, 2024, still don't get the License Key for the indication.
I regret paid for the Tunnel Trader pkg and they don't give me the license key for the indicator, that is a waste of my money for nothing.
20 september 2024
Antwoord van Ninjacators LLC
Hi Melinda,
We're sorry to hear about your experience.
It appears you've been in contact with our Support Team, and we have taken steps to ensure your access to the program and clarify how our tools are activated for licensing. We hope our assistance has resolved the issue, and we will follow up again to ensure you have a satisfactory experience.
Thank you for your patience!
There appears to be two different web…
There appears to be two different web pages. When I log on one of the pages I can't get to the platforms that I signed up for. I can only get to the proper page by responding to a recent email from Ninjacators. Support is limited to regular hours Monday thru Friday. Some of my issues come up late Friday or over the weekend.
19 september 2024
Antwoord van Ninjacators LLC
Hi Brian!
Thank you for your review. We apologize for any confusion; at Ninjacators, we specialize in creating third-party tools for the NinjaTrader platform. We do have specific support hours to ensure that we can provide you with dedicated, personalized assistance.
All my questions were answered
All my questions were answered as to how to get the best from Blackbeard Pro without being able to dedicate into deep engagement / study for the time being.
12 september 2024
Antwoord van Ninjacators LLC
Hi Rodney,
Thank you for your review. We strive to offer our programs fully ready to use, along with available resources in your Member Area to help save time for our traders. Happy Trading!
Excellent customer service and response…
Excellent customer service and response time.
9 september 2024
Antwoord van Ninjacators LLC
Hi James,
Thank you for your review on our customer service, we're always happy to help!
Josh and Richard do an outstanding job…
Josh and Richard do an outstanding job of putting together a systematic way of looking at markets for direction, then breaking it down for entries and targets. They give a few different, easy systems to use along with deploying Fibonacci's. As far as communicating education by far hands down Johs is the best. Richard has helped me many times over and is an outstanding person to learn everything from basics to advanced use of NinjaTrader, Trading View. They are real traders teaching us safe and intelligent methods for trading. Strongly recommend anyone from beginners to more advanced trader.
18 september 2024
Review zonder uitnodiging
Antwoord van Ninjacators LLC
Hi Robert,
Thank you for your wonderful feedback! We're delighted to hear that Josh and Richard’s systematic approach, along with their effective communication, has greatly enhanced your understanding of the markets and trading tools; your recommendation means a lot to us and reflects our commitment to supporting traders at all levels.
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