NIO Cocktails Reviews 

I love these cocktails and have ordered a few times for presents and when guests are coming. Being able to order a variety covers most tastes and leads to some interesting conversations. I have had some issues over the rewards but my emails to customer service contact have been answered promptly and courteously (by a person not a chatbot) and if the initial contact cannot resolve the problem it has been escalated and resolved perfectly. Very happy to give 5 star review for excellent product and professional customer service.

Received an email on 29th Aug to advise my 2600 loyalty points would expire on 27th Sep. Logged in to place an order to discover 1590 points had expired on 26th Aug. Really?

What a surprise… didn’t know what to expect BUT the drinks were superb.
From fridge to glass, cut, pour and add ice ……VOILA ❤️

What great idea so easy tasty and just right for a treat

These are very well mixed, neatly packaged, quickly delivered and exceedingly good cocktails (I stole that from an old advert) - offering extensive choice. It would be easy to assume that packaged cocktails like this would be second rate; they really are not. Serve them correctly - bit of ice etc, and they are spot on. Make sure you spend a bit of time squeezing the package to get the full contents though. Air-pockets can hold a bit of the good stuff, and you really do not want to miss any of that. Finally, do not get put off by price. A pack of 9 is about £4.50 a cocktail. I would take that every day, to sit in my garden and enjoy.

Simple clean website and ordering process. I know the cocktails are good from friends who've given me them.
I somehow got the delivery address wrong on the order and it was very quick and easy to rectify via email - impressive customer service

I ordered a box of 9 mixed cocktails as a birthday gift for my sister’s birthday. When the box was delivered whilst my sister was out it was left as requested in a safe place.
Unfortunately when she picked it up the box was damp, and damaged. Upon opening it it was clear that one cocktail had broken and the contents leaked over the others damaging their labels.
I contacted the NIO customer services and they have been outstanding in their rapid response and replacement of the affected cocktail.
I cannot praise them highly enough for their efficiency and positive service.
I highly recommend them.

My cocktails arrived damaged and leaking but as soon as I notified them with pictures a replacement was quickly sorted, in fact within a few minutes of me sending an email . The service is excellent and so are the cocktails highly recommend Nio cocktails.

Your cocktails are expensive and since the introduction of postage for orders over £40 I have had to cut down how many times I am able to purchase.
On saying that I have tried other more reasonable brands and yours are definitely the best. I will continue to buy but will wait for the times when there are offers available.

As always, my order arrived within stated time period. Normally it can be posted through the letterbox, but this time I had also ordered a spherical ice "cube!" tray. I'd ordered my much loved Negroni and also treated myself to some dry Martinis! Both delicious! I had fun filling the spherical ice "cubes!" tray and have yet to use one!

I have ordered a number of times with NIO Cocktails. Most of the family now use them. Great for any event or celebrations Birthday, Christmas, any family event at home or away on holiday

NIO Cocktails duly sent to daughter Laura & husband Shaun to celebrate their Wedding Anniversary. They arrived in perfect condition ~ "We love them!!! Thank you so much!!!! 💕❤💕Xx" "OMG 😲 😱 Micheal, these Italian Cocktails are Amazing bud! Thank you and Sooty so much ♥♥♥"

This was a gift and the recipients were pleased.

Nio cocktails the perfect way to celebrate a holiday weekend, in fact any weekend, birthday, anniversary or just as a treat. Easy ordering, quick delivery. Just break out the ice, shake, rip and pour. We enjoyed some of our favourites - well done Nio again for some great cocktails.

I liked the easiness of ordering and quick delivery.. and of course the cocktails themselves.. I ordered a box of 9.. for a family trip.. everyone enjoyed them.. and I will definitely be ordering others in the future..

Gift arrived next day and they were delicious Definitely use again

Lovely cocktails great choice,
Would recommend

Dont deliver as promised.
I ordered products from them with a 24 hour delivery option. Payed the premium which is fine. I got no information, no call or nothing. Then they say that the courier tried to deliver it to my appartment but it was no possible?
No one contacted me at all. I only got information that they tried (allegedly) but it was not possible. Now they say they cant deliver before in 4 days time. I PAYED FOR 24 HOURS DELIVERY!.
I am traveling this weekend, and needed the package before that, but that aint happening. Also, they refuse to cancel the order and refund me. I will never use this company again. There are others out there which I have used and will continue to use. In addition, their customer support is by far some of the worst i have experienced. They never answer on chat, and on mail they just close tickets and reply "sorry, it was not delivered". Not really solving any problems.

Really top quality cocktails. Like being out on the town without the queuing! One damaged on delivery but replaced immediately. Can't fault them at all

Great range of cocktails with good package offers available