I wouldn’t give them 1 star if I’m honest, back in mid November my son purchased some pakorey from Niralla (Leagrave Rd) halfway through eating one, I saw a piece of plastic had been fried inside the... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Absolutely poor . Parents bought Mithai for baby’s first birthday to give to relatives as blessing. On handing out the mithai they discovered boxes were incomplete weighed less than 1kg. Very embarras... Toon meer
Bedrijf heeft geantwoord
5 star for outstanding customer service. My package was damaged when it was delivered. Without any delay, another package was sent out to me from Niralla's pocket for next day delivery. Been long sinc... Toon meer
Bedrijf heeft geantwoord
I was looking for 'Nirala' but ended up at 'Niralla' due to my own fault. I found this ploy incredibly cunning and quite frankly, felt like a fool. The 'Panjeeri' was a waste of money... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Dessertwinkel
- ook in
- Bakkerij
Geschreven door het bedrijf
2008 Niralla International Sweets tentatively first opened it's doors. It was the first step to our success today. he following are some of the key principles we incorporate in our efforts: We offer a vast variety of traditional and seasonal food items such as; Mithai, Jalebi, cakes, desserts, savoury snacks and curries. Each item is freshly prepared and we never keep it for days. We never compromise in quality standards; therefore, our food items are made with fresh ingredients from reputable suppliers. We also prepare custom food items for your celebrations; whether it is a birthday party, a marriage celebration or any other function, you can contact us with any requirement. Good sanative conditions for interior and surroundings of the premises to implement quality standards. Outstanding customer service.
Contactgegevens
15B Leagrave Road, LU4 8HT, Luton, Verenigd Koninkrijk
- +44 1582 482395
- info@niralla.co.uk
- niralla.co.uk
2,8
Gemiddeld
148 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent Service
Ordered from the Nirala Luton branch, very happy with the service. Mithai was fresh and delivered as expected. Will be ordering from them in the future.
21 mei 2022
Antwoord van Niralla
please note, we are not a part of the Nirala group. We are an independent store in Luton only and are very glad of your custom, Thank you so much for your order
Fresh mithai and fast delivery. Excellent service and communication.
Ordered 9kg of fresh mix mithai, very tasty. You can tell it's fresh with one look and bite. Can't stop eating as they were so fresh. It was super fast next day delivery for me. Excellent service and communication, kept me updated on order progress. Very pleased, will be using them for every occasion now. Thanks for excellent service. Keep it up 👍.
17 mei 2022
Antwoord van Niralla
thank you so much for your lovely review! we work very hard to ensure excellent products and excellent service. We look forward to seeing you again soon.
Antwoord van Niralla
Thank you so much for your order!
It was a nice experience with Niralla…
It was a nice experience with Niralla sweets. The delivery was quick and i got good reviews from my brother.
Thanks. Keep it up.
10 mei 2022
Antwoord van Niralla
thank you so much! we work hard to ensure excellent service and excellent products!
Delicious and fresh mithai
Delicious and fresh mithai, came in beautiful boxes but because I ordered gulab jamun the sugar syrup had leaked so I would recommend you to put them in a little food bag before sending them off. The boxes were good quality so managed to wipe them with a wet tissue. The postage cost was a lot especially if you’re buying certain amount.
8 mei 2022
Antwoord van Niralla
thank you for your kind review and recommendations, we are working on improving our service all the time.
As for postage, because we are fairly new at this online business we are not sending enough parcels to be able to have business accounts with couriers, so we are paying standard rate. We are working very hard to try and improve this situation.
My Amazing experience
Amazing experience ! Niralla made sure that fresh sweets are dispatched again free of cost, after courier company didn't deliver on time.
Regards,
Arsalan.
7 mei 2022
Antwoord van Niralla
it is our pleasure. I never like to disappoint any one!
Great sugar free options
Great sugar free options, impressive as don’t know of any other sweet shop that offers these esp for diabetics.
6 mei 2022
Antwoord van Niralla
they are definitely something we are continuously working on. It is difficult and expensive to create but worth it!
Antwoord van Niralla
my lovely returning customer! please amend your product review, you only gave us one star!
Good customer service
Good customer service. My order was exactly as I wanted. Quick delivery and feedback from my family was the sweets were amazing.
Thank you Niralla.
23 april 2022
Antwoord van Niralla
thank you so much! very happy that you loved our products!
Had good experience.
14 april 2022
Antwoord van Niralla
thank you for taking the time to review us. I hope you will shop with us again.
Delicious
Quick delivery and delicious baklava. I could tell it was homemade. Would order again , thank you very much
11 april 2022
Antwoord van Niralla
thank you. we work hard to make sure all our products are of the highest quality.
The person whom I talked to for my…
The person whom I talked to for my grievance was very rude and unsuportive.
20 maart 2022
Antwoord van Niralla
I have not had any grievances reported lately. perhaps you could call me directly on the landline and i will be happy to discuss with you. 01582482395. ask for shazia
Best original pakistani taste of…
Best original pakistani taste of sweets. Loved the packing as well.
19 maart 2022
Antwoord van Niralla
thank you so much!
Excellent service and excellent…
Excellent service and excellent product! Will definitely purchase again 👍😊
16 maart 2022
Antwoord van Niralla
i am very glad to hear!
Received my boxes of fresh sweets a…
Received my boxes of fresh sweets a week ago. Nicely presented
11 maart 2022
Antwoord van Niralla
thank you so much! we aim to please!
excellent quality and service
23 februari 2022
Antwoord van Niralla
thank you so much for taking the time to leave a lovely review!
Service On-line
Consistently, I have been most impressed by the quality of excellent service afforded ON-LINE customers. I am an Englishman, and I send Nirella's gift boxes all over the country . . each time the recipient(s), old and young, is(are) enthusiastically effusive in his, her, or their , delight in receiving such delicious sweetmeats nestling in the most beautiful of presentation boxes. With the utmost confidence I recommend using Nirella's exceptional services again and again.
4 februari 2022
Antwoord van Niralla
thank you so much for your kind review and for being such a frequent customer.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.