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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Real followers, nothing to say about it. But the numbers are very bad, hundreds of following by day and very few in return. Tried to contact the customer service (who answered quite fast) but di... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

It's a fake service. I signed up and immediately received followers from India each profile having about 15 followers and minimal posts. Even if these profiles are real they are not my target audience... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

In short Nitreo works pretty well for me, but I had some issues with setting up my account. Specifically I got one login request from a strange location, but I got in touch with their support and... Toon meer

Beoordeeld met 4 van de 5 sterren

This is a great service, with great support/customer service. The only thing I think could be improved is ensuring relevant followers are gained (sometimes I gain followers that aren't my target audie... Toon meer

Bedrijfsgegevens

  1. Communicatieadviesbureau

Geschreven door het bedrijf

Nitreo helps you grow your reach and engagement on social media. This is the official (and only) TrustPilot account. All other accounts are illegitimate. Please reach out to us if you're having any issues with our service and we will get back to you within 1 working day to fix your issue. That's our guarantee!


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

149 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

A complete waste of money

A complete waste of money. They simply follow literally anybody hoping someone will follow back. Do not even bother to add relevant accounts. Lots of shady accounts added as well.
Since all accounts they followed are completely irrelevant and useless i had to waste more time unfollowing them.

WORST EVER

21 oktober 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

An absolute waste of time and money

An absolute waste of time and money. All that happened was I followed about 200 irrelevant accounts - some of which were very dubious in their nature. If you want to pay to be followed by a bunch of randoms then go ahead and subscribe but if you want people to follow YOUR account and interact with your account then forget it.

11 oktober 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is scam

This is scam. save your time and money! Stay the hell away from this....! I wish i came here first. customer service is sucks! You will get big fat no for everything you ask. No refund!!!!! Don't even bother, this is the worst service EVER>

8 oktober 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It is a scam and their service does not…

It is a scam and their service does not work. Don’t waste your money fir their subscription. There is no refund that you can get if service does not deliver. Complete waste of time and money.

17 augustus 2021
Review zonder uitnodiging
Logo Nitreo

Antwoord van Nitreo

Hello Jagminder,

We're saddened to read that you were only with the service for one week, and due to the organic nature of our service, this wasn't enough time to show our full potential and how much we could have grown your account.

Naturally, you can always resume your subscription with us, and we will be more than happy to grow your account until you reach your goal.

Kind regards,

Nitreo

Beoordeeld met 1 van de 5 sterren

It's a complete scam

It's a complete scam. My account has been banned for 90% of the time the nitreo bot was "active". I received 0 followers and the bot was not doing what I was told it would; view, like and interact with my instagram feed. I paid over 60$ and received nothing back. When explaining this to the nitreo support team and asking for a refund, I receive an automated email informing me that my subscription has been cancelled. No refund, no apology or explanation but they had the gut to include a 15% discount code if I wanted to resubscribe. I'm writing this review before filing a dispute with my bank as well as reporting this company to the Better Business Bureau. It's a clear and complete scam and they're naive enough to think they will get away with it just because they're not located in the US.

26 juli 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT USE. I REPEAT - SCAM

Worst experience I have ever had with a business. I signed up for the most expensive package. My account proceeded to recieve two seperate 24 hour bans from nitreo, rendering me completely locked out of my account. I have been completely ghosted by the entire nitreo team and denied a refund, almost as if they got my money then cut contact and hoped I wouldn't do anything about it. Please please please do not waste your time and money with this company. I wish the absolute worst for them and hope their joke of a business fails miserably. To Andy my "account manager" and the rest of the nitreo team, if there even is one, I hope you are ashamed of yourselves.

21 juli 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The Worst EVER.

I wish i came here first. I have had this service for less than one week and i've been locked out of my account TWICE. I have gained NO new follows, NO new likes and their customer service is NON EXISTENT. Don't even bother, this is the worst service EVER>

20 juli 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Very frustrated.

I signed up a few days ago.....little did I know it was impossible for me to access my password.....some glitch with Instagram but not fixable....I continue to try to convey that message through emails with someone from nitro....he obviously hasn’t read ANY of them and continues to send me the same emails asking whether I have changed my p.w.
very frustrating and disappointing.
I have asked for a refund but have not heard back about that either

3 juni 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I wish I had read the reviews first

I wish I had read the reviews before I signed up.

from when I signed up my account went from following 380ish people to 1300 people in order to gain more followers. In the 3 weeks on a 'rapid' services I gained less than 60 followers which I could have manually done myself in that time.

I would have persisted but INSTAGRAM has blocked my account for a week now, as business this is totally unacceptable.

I have cancelled my subscription and would expect once the ban is lifted they honour their promise to return my follow level back to the original 380ish.

Overall the cost and the anxiety of a locked account for over a 1$ for 1follow is really not worth it to me especially as some of those follows soon unfollowed

I would say that they did reply promptly to my queries.

1 juni 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

100% DON'T USE IT!!

100% DON'T USE IT!!! They blocked off our Instagram account 2x. We requested a refund based on their Refund Policy right after 1 week and they refused to give us the money back. Also, they did not take any responsibility when they caused the issue with our Instagram when we've got a ban! THEY DON'T USE THE PROXY and it's so easy for the Instagram algorithm to find out where you log in to your IG account. In the end, they gave us in 2 months 4 followers but also a BAN FROM INSTAGRAM and you take a HIGH RISK YOUR ACCOUNT WILL BE REMOVED PERMANENTLY!

29 mei 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

unscrupulous…

I signed up with this unscrupulous bunch of unprofessionals and cancelled after one month as it was a very poor service. They continued to take another monthly payment. I've contacted them to request refund and have not yet received a response, I've also contacted my bank to ensure the payment is investigated and refunded. LESSON LEARNED STAY CLEAR!

I replied to the email as suggested below and still I have not received a response. CLOWNS & SCAM ARTISTS!

22 mei 2021
Review zonder uitnodiging
Logo Nitreo

Antwoord van Nitreo

Hey Conor,

I'm sorry to hear you experienced this.

I tried to find the email you mentioned without success, could you email me directly at andy@nitreo.com and I'll look into this for you?

I'm looking forward to hearing from you!

Beoordeeld met 1 van de 5 sterren

I wish I listened to the reviews

Absolutely awful service. Please I urge you to listen to the reviews and do not sign up!

So many negatives:

Results = awful.
Customer service = awful
All round experience = awful

I don't want to waste too much of my time and effort on these cowards, but I will touch on it slightly just because I don't want other people to make the mistake I made of signing them up. They made lots of mistakes and were too cowardly to accept their wrongdoings and instead tried to blame me. They never answered my questions or concerns, instead just automated responses that didn't answer anything at all. They would never reply to an email reply to an automated response.

Poor poor poor, please do not waste your time and money on this bunch of dishonest people.

They will likely reply to this saying, "oh please schedule a call" or some bull. I don't want that, I just wanted them to admit their mistakes and improve, but they did not. They did nothing but bring useless followers to my account and waste my time.

18 mei 2021
Review zonder uitnodiging
Logo Nitreo

Antwoord van Nitreo

Hi there,

We appreciate your honesty and we're always trying to implement changes to improve the service we provide and how we handle things. This was reported to the team and is under review.

We hope you have a great weekend ahead of you,

Team Nitreo.

Beoordeeld met 1 van de 5 sterren

Don't bother! Horrible service

Horrible service, they lag on replies and all replies are automated messages.

The software took 3 days to activate and never fully started working.

Absolutely no help other than having my account follow about 400 unrelated accounts. I have not being able to get a refund or cancel, I flipped the switch to turn the service off since my account has been flagged twice.

DO NOT BUY IT

14 mei 2021
Review zonder uitnodiging
Logo Nitreo

Antwoord van Nitreo

Hey Yerazed,

We're sorry to hear you experienced this.

We would like to resolve any issues for you, so would you email Andrew at andy@nitreo.com and he will take care of this for you.

We're looking forward to hearing from you.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent! I use Nitreo for both of my businesses. I have seen so much growth. Andy is so responsive and so helpful. Worth the money. Thank you, Nitreo

13 mei 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I did nitreo for about month I ended up…

I did nitreo for about month I ended up with over 1000 new followers that were not following me back at one point it seemed like I was getting a lot of followers from them but it was just a coincidence. I don't recommend using them after I canceled they still followed a bunch of accounts.

6 mei 2021
Review zonder uitnodiging
Logo Nitreo

Antwoord van Nitreo

Hey Kat,

We're sorry to hear you experienced this.

We are always trying to improve and this was forwarded as feedback to our team so we can make sure it doesn't happen again.

Apologies for any inconvenience caused by this, have a great weekend.

Beoordeeld met 1 van de 5 sterren

Nitreo is the worst service ever

Nitreo is the worst service ever, look for something better. This is real fraud.

3 mei 2021
Review zonder uitnodiging
Logo Nitreo

Antwoord van Nitreo

Hey Jessica,

We'd like to hear more about this so we can help you resolve any issues you are experiencing. Would you please email Andrew at andy@nitreo.com? He is one of our most experienced managers and will definitely help you.

We're looking forward to hearing from you!

Beoordeeld met 1 van de 5 sterren

No vale la pena

Te bloquean la cuenta constantemente, y el incremento no es proporcional a lo que se paga. No es una estafa, pero tampoco lo recomiendo.

3 mei 2021
Review zonder uitnodiging
Logo Nitreo

Antwoord van Nitreo

Hey there,

We're sorry to hear you had a bad experience with us.

If you are still experiencing any issues, please email Andrew at andy@nitreo.com and he will take very good care of you.

Have a great weekend.

Beoordeeld met 5 van de 5 sterren

Great organic service

Took me a while to understand what's being done and how the service worked, but it really helped my profile grow and I noticed a lot of improvement by the end of the first month. Will continue with the next one for more growth!

29 april 2021
Review zonder uitnodiging

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