The NOCO Company Reviews 

Noco Genius 1 died 10 months from new. Contacted customer services for a warrenty claim. Was asked:
1) for proof of purchase and S/N - provided.
2) video of fault and picture of S/N on product - provided.
3) a photo of me having cut the cables along side product with S/N - told them to shove it.
Endless hoops to jump through! Why they need me to cut some worthless cables idk.
Warrenty is defacto worthless. Buy something else.

your company must have some real geniuses working for it if it takes a 65 watt charger to charge it why does it not come with one .Am i supposed to use the vehicle with the dead battery to charge your product DUH DUH DUH DUH . i spent 400$ on designed stupidity. SAVE YOUR MONEY AND REDUCE YOUR FRUSTRATION BY NOT BUYING THIS PRODUCT

Just would like to say what a wonderful support team. Answered every email and replaced my battery charger. Very please with their support, where others don't even respond or help you.

STAY WELL CARE OF THESE PRODUCTS THEY HAVE KNOWN MANUFACTURING ISSUES SUCH HAS THE ON/OFF BUTTON & THE RECHARGING OF THE BATTERY THAT NOCO EXPECT YOU PAY AGAIN TO REPAIR I USED A £80 CHARGER ONCE BEFORE ITS STOPPED WORKING AND WOULDNT TURN ON , POOR QUALITY UNINTRESTED MANUFACTURER , UK STOCKESTS SHOULD STOP STOCKING THESE PRODUCTS LIKE THE GB20 GENIUS SPORT THEIRS NOTHING GENIUS ABOUT EITHER THIS PRODUCT OR THIS COMPANY HALFORDS STOP STOCKING THESE PRODUCTS. PRODUCT A COMPLETE WASTE OF MONEY.

I could t give less than 1 star
I used my Noco gb 70 4or 5 times only and the power button stoped working , it started with the flush light that stopped suddenly and end up with no more power even with full charged battery
Customer services said it’s out of warranty and the serial number is an old model and cannot do anything
No more Noco and an advise ,stay away

Terrible product barely used in a garage environment and didn’t hold up to any tests. Sad and disappointing from the very beginning to be honest.

1 OR 0 IS FOR THE PROCESS I GAVE A two because the end result my battery was warrantied.
I started a return claim about April 1st 2024. A few emails went back and fourth most responses from NOCO where several days later. I eventually got frustrated when PAT did not return emails. Almost 30 days later i was informed NOCO would warrenty the battery and i would receieve a confirmation email. I waited a few more days for confirmation. I was forced again to call NOCO.
After a few frustrating calls a month of waiting I was informed they would ship me a battery. I live off the road and found it's better to add shipping notes to any shipment I receive and I receive several a month without issue. This allows the couriers to know exactly where I am. So I again called nocco to add shipping notes. When talking to them this time I found they had a wrong street number attached. I corrected that and asked to add the shipping notes. Confirmed all was correct and moved on.
Today MAY 2ND I get a call from FedEx today stating they needed a proper address. I asked fedex what address NOCO provided not only did not take my explicite shipping notes they had the wrong address that i corrected with them days earlier .So when I receive the battery tomorrow it will be over a month of trying to warranty a battery that could be done in 15 minutes in any store. TERRIBLE SERVICE.

Blackview BV9300 pro is a brick..Weighs in at over 500 grams, The difference between this an a pound of butter is the phone doesn't melt. Side buttons are always in the way, NFC, control is smack dab in the middle of the unit so you cannot put a mag plate there, not that that matters as it would fall off due to the weight. The weight comes from the battery, obviously, 15k + has to weigh at least 512g.
But is the battery size worth it? As I write it has used 13% of the fully charged battery in 11 hours, and will take equally as long to charge up again. I don't think I could give this away in good conscience ☹️.
I am only here because I couldn't find a review input on Noco Site, Great delivery, great transfer of cash, lousy product.

Good product availablity. Super fast turn around. Great communication from Alan.

I have used NOCO a few times and have found Alan easy to deal with and has been pretty accommodating with warranty stuff and returns.
You could probably find most of the stuff cheaper on Ali Express if you don't mind waiting a few weeks and wanna roll the dice with warranty claims.

I bought noco boost gb155 an yr ago.
Had little issues with battery holding charge.
Noco agent Kevin assited me .
Got my brand new replacement today.
I will say , Noco keeps their word . Best customer service .
Thank you Noco for your professionalism .

I have ordered 4 phones for myself and family members from noco and everytime they have delivered the phones on the 2nd or 3rd day at the most! The packaging is always excellent! I was supposed to write a review last year but never got around to it.Me and my family will continue to order from them in the future aswel. They are very efficient, quick and easy their site makes everything so easy! Thank you so much Noco and the team you guys are ooooon!!!! 🤙🤙

Poor quality and customer service

Contacted them using the site contact box which says should get a repply within couple hours and after two working days no repply.
Will choose another supplier.

I bought a NOCO genius 1. I used it to keep my Motor Bike battery charged. The product works excellently. However, I managed to break off one of the pins on the three pin points of the plug. I contacted Noco and they replaced the unit within five days. Good customer service.

Stopped working, thought it might be the battery. Bought new AGM and installed.
Connected it up, all seemed normal. After about an hour I noticed a very ear piercing squeal from the battery accompanied by a dreaded sulphur smell. So this charger killed the original battery (22 reg bike) and a new battery. DANGEROUS product.

I have contacted them and have a support ticket. If the resolve this issue I will amend this review otherwise this thing is scrap.

Having electronics qualifications out the wazzoo if they do t get back to me I will tear it down and expose any dirty secrets through my youtube. I do not have any faith as they don't seem to care about any of us.

Dont buy from this company, terrible service, everything somehow has water damage, so surprise surprise they dont have to replace or pay out. If you buy from them you are throwing your money and time away. Just don't do it.

Terrible support!
For a company that is supposedly a Top-Tier company:
There is no live support.
Emails take 5 days to get a reply.
Warranty response is now on 21-days and counting.

Have bought 2 Noco GB20 jump starters. Worked brilliantly for 6 months.
First one now has a broken power button, flashlight works, jump starting doesn't.
Second one doesn't charge anymore, just dead.

This company is a SCAM!!!!!
It’s greedy enough to take our money and doesn’t fulfil its side by sending our charger to us. We live in New Zealand 🇳🇿
SCAM SCAM SCAM shame on you!!!