Noble Claims Services Reviews 

322
•
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I would like to thank all at nobleclaims for the very professional way I was delt with made me feel special. I'm a pensioner not good with computers but the people there explain how I should do eve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just spoken to Amy at Noble claims. Absolutely fantastic experience. She put me at ease right away with her knowledge of the industry and eased the last 48 hours of anguish I had experienced with ot... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Still.. Like stone in wall. After additional 7 months. From one untrained call handler to second untrained call handler. Usles in pursuing your will. Provided with cctv footage from accident,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I got in very difficult situation with this year renewal due to unfortunate circumstances. People in NOBLE CLAIMS, particularly Ms.TARA CAFFERKEY were extremely HELPFUL, but also went EXTRA mile to f... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geld en verzekeringen

Geschreven door het bedrijf

We are a customer focused claims management company who manage claims on an exclusive basis for Nelson Insurance Company Limited.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

322 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(322)

68 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

In over 40 years of driving

In over 40 years of driving, the worst claims handling company I’ve dealt with.
Absolutely no communication whatsoever.

16 april 2023
Review zonder uitnodiging
Logo Noble Claims Services

Antwoord van Noble Claims Services

We are concerned to see your review. We pride ourselves on our customer service and take such matters very seriously, after checking our customer database we are unable to find your details on our system, could you please email us urgent@nobleclaims.co.uk, so we can investigate the matter further.

Beoordeeld met 5 van de 5 sterren

Very distinctive customer experience I would like to recommend Sebastian for…

I would like to recommend Sebastian for his exceptional personalised service, very impressed with his ability to communicate effectively and deal with me as individual not just script on the computer screen. Well done and thank you.

6 januari 2024
Review zonder uitnodiging
Logo Noble Claims Services

Antwoord van Noble Claims Services

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Sebastian and his manager.

Beoordeeld met 1 van de 5 sterren

WORST INSURANCE DCL AND NOBBLE CLAIMS COMPANY BUNCH OF LIARS AND THIEF'S!!!!!

Worst company ever bunch of liars and thief's. The staff shout at you and belittle you Very rude and arrogant staff I spoke to some called Tara. Some third party made a fraudulent claim against me I provided facts and hard evidence to nobble claims. the case was assessed and was closed and resolved this dragged on for 18 months but wait for the surprise. I received a shocking email 14 months later after the case was closed advising me that they have to admit liability due to court proceedings and resolved the case for their own best interest without informing me and I was in fault. they will not listen to you or help you rang them few times and was put on hold or the phone cuts off. very disgusted with nobble claim service never insure with dcl been with them for over 13 years this how they treat their loyal customers the take you money and run away from the truth. I guess this is due to their own financial gains and court costs etc. Pls guys I advise to take private solicitors and seek ombudsman service and citizen advice bureau to guide you. Once again do not insure with dcl and let nobble claims handle your claim..

22 november 2023
Review zonder uitnodiging
Logo Noble Claims Services

Antwoord van Noble Claims Services

We are concerned to see your review. We pride ourselves on our customer service and take such matters very seriously, after checking our customer database we are unable to find your details on our system, could you please email us urgent@nobleclaims.co.uk, so we can investigate the matter further.

Beoordeeld met 1 van de 5 sterren

Right

Right,
I had a policy with DCL and my claim was dealt by Noble claims. Took them 9 months to deal with the claim. A few days before my policy ended I called to see of the claim was settled as I had to provide that information to the new insurance company and was told it is not yet closed. A few days later I got a NCB from DCL and the certificate said the claim was in fact closed but that misinformation costed me £240 for the new policy. They weren't bothered to call me or send and email with that simple information.

20 april 2023
Review zonder uitnodiging
Logo Noble Claims Services

Antwoord van Noble Claims Services

We are concerned to see your review. We pride ourselves on our customer service and take such matters very seriously, after checking our customer database we are unable to find your details on our system, could you please email us urgent@nobleclaims.co.uk, so we can investigate the matter further.

Beoordeeld met 5 van de 5 sterren

An incedant report

I have spoken with Elsey
Was a good experience very cooperative and friendly

24 juli 2023
Review zonder uitnodiging
Logo Noble Claims Services

Antwoord van Noble Claims Services

Thank you for taking the time to leave this positive review.

Beoordeeld met 5 van de 5 sterren

Spoke to Elsey Mercer who dealt with my…

Spoke to Elsey Mercer who dealt with my issue. Elsey was exceptionally professional with the way she dealt with my issues. Elsey kept in touch with me via emails to keep me posted. We'll done Elsey for providing the customer care which I really appreciate.

19 juli 2023
Review zonder uitnodiging
Logo Noble Claims Services

Antwoord van Noble Claims Services

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Elsey and her manager.

Beoordeeld met 5 van de 5 sterren

Great company.

Elsey made the process really easy and straight forward. She made me feel reassured. They got back to me really quick, highly recommend.

19 juli 2023
Review zonder uitnodiging
Logo Noble Claims Services

Antwoord van Noble Claims Services

Thank you for your feedback, reviews are very important to us.

Beoordeeld met 5 van de 5 sterren

Agent was good to understand the…

Agent was good to understand the information that I was provided. He was speaking in good manner.

14 juli 2023
Review zonder uitnodiging
Logo Noble Claims Services

Antwoord van Noble Claims Services

Thank you for your feedback, reviews are very important to us.

Beoordeeld met 5 van de 5 sterren

Georgina was extremely helpful

Georgina was extremely helpful, understanding and very professional.
She made it very easy for me to explain my situation.
Georgina was also extremely efficient and very polite.

10 juli 2023
Review zonder uitnodiging
Logo Noble Claims Services

Antwoord van Noble Claims Services

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Georgina and her manager.

Beoordeeld met 5 van de 5 sterren

It's very good customer service and…

It's very good customer service and really
Honest lady she gives me time and listen to me not rush at all thank you.
Mrs: Reley

5 juli 2023
Review zonder uitnodiging
Logo Noble Claims Services

Antwoord van Noble Claims Services

Thank you for taking the time to leave this positive review.

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