Took over 10 days to arrive. No dispatch email. When I contacted to find out about my order received no reply. Product did finally arrive but no customer service whatsoever. T shirt didn’t even arrive... Toon meer
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Lees wat reviewers zeggen
Scam company. Did end up getting the number of the owner after they blocked my email address but he ended up blocking my phone number after promising my item would be delivered by the next week. Send... Toon meer
Ordered 8/12. No contact other than royal mail expecting order for 2 weeks. Only after I chased them by email and instagram did the owner ‘Jamie’ insist I call him where he apologized but was ridiculo... Toon meer
Absolutely appalling service. Order placed over 3 weeks ago. No despatch confirmation. Do not reply to emails. Pathetic excuse about Royal Mail delays I have requested a refund which has yet to mate... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to the official No Chaos online store, all orders are shipped directly from our bricks and mortar stores. Our co founders have owned skate shops since the early 90s. NC is for skaters by skaters.
Contactgegevens
5 Chalk Farm Road, NW1 8AG, London, Verenigd Koninkrijk
- 07768 435102
- info@nochaos.co.uk
- nochaos.co.uk
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It’s been 12 days still no sign of…
It’s been 12 days still no sign of order. Contacted them by email still no reply…
Really surprised to see the negative…
Really surprised to see the negative reviews on here.
I've been using Nochaos for the past year or so due to their frequent 50% off sitewide codes being sent out on the mailing list, i've just had a parcel turn up with a free bag inside, my trucks i wanted were not in stock so they had refunded me the difference for these so this must have been an apology for these.
Shipping takes quite a long time from my experience but it's always top shelf stuff and at a price not available elsewhere.
Still waiting for a call back /email 4…
Still waiting for a call back after 4 phone calls and 3 emails .Assume this is because I wish to have a refund .presents arrived after Christmas , due to Royal Mail strike so big their fault but very bad customer service . Will never buy from them again and neither will my two sons who liked their products.
Ordered 2 t-shirts in August + revived them in December
Ordered 2 t-shirts in August. Tried contacting them several times in the months following as I hadn’t received my order. Start of December I am asked to phone their manager to sort my order out???? Just given a random phone number and told that’s who I should speak to. I never did as by that point I had given up on ever receiving my order. A few days later I receive my order, finally, 4 months later. The t-shirts I did receive were thin and the print was awful quality, however I did only pay £10 for each tshirt so that was expected. I will never shop with this company again.
Don’t judge a book by it's reviews…
I hadn’t seen the reviews before ordering from this site, I stumbled across the products on an advert on Instagram and really liked the designs so placed an order.
Despite the other reviews, I personally received fantastic customer service from the Chaos team. Before shipping the contacted me to double check the sizing, good job as I’d chosen the wrong one so they helped me select the best sizing for my son and ended up sending him 2 packages (one with a little gift and the other with my order).
He wore one of his T-Shirts on Christmas Day and was very happy with it. Will be a returning customer for sure.
Didn't receive my item that I ordered…
Didn't receive my item that I ordered end of October time. I contacted them on numerous occasions and was told it would be with my and that they were having royal mail issues, then told it was printed but they would refund my delivery as an apology. Chased again and this time not even bothered to respond. Had to raise a case with Paypal for a refund. Unfortunately it doesn't seem like an isolated incident.
To further update just before Paypal closed the case in my favour they provided a false tracking number that didnt work. Nearly two months on and still cannot get a resolution - paypal now investigating
Avoid this company.
Extremely poor service.
I ordered two hoodies on the 1st of November and upon ordering it was mentioned that it would take between 5 - 10 days for delivery, which hasn’t been the case at all.
Numerous emails, pathetic excuses/false promises and many weeks later I still haven’t received my order. I’ve become tired of waiting and have now resorted to raising a dispute with my bank to get my money back.
Please avoid wherever possible.
Excellent online service
Excellent online service. Purchased a couple of items. All arrived within the delivery time stated and really happy with the quality of products. Would definitely recommend and buy again from No Chaos!
DISGRACEFUL SERCVICE. AVOID.
Absolutely appalling service. Order placed over 3 weeks ago. No despatch confirmation. Do not reply to emails. Pathetic excuse about Royal Mail delays I have requested a refund which has yet to materialize. If I could give them ZERO stars I would.
AVOID THIS BUNCH OF ROBBERS.
Brilliant website
I was recommended by my sons girlfriend and seeing as it was his birthday so it was my first ever order , I was impressed with the price range and although they didn’t arrive on time I rang Jamie and he was very apologetic, most of his deliveries were behind due to Royal Mail striking
I can’t recommend this company enough for the excellent customer service and how friendly and sincere
Jamie even added a few extras for the delay
Thank you Thank you
Awful Quality & Customer Service
Update: now also deleting comments from Instagram posts👍🏻
Previously ordered from their website & all was great. Recently have had a nightmare with both delivery, returns & communications.
T-shirts took over a month to arrive, and no emails were returned regarding the whereabouts of the order, despite sending 3 or 4.
Now they're here, the quality is abysmal & absolutely nothing like the tops ordered previously. They're not returning emails and no other way to contact, fed up and out of pocket for terrible quality clothing.
I placed an order at the end of August…
I placed an order at the end of August after a week of not receiving I spoke to the manager, they had problems with receiving their deliveries due to Royal Mail so he offered me replacement items so I didn’t have to wait. I received them the following day which was great and he put some extra bits in as an apology this is the 2nd time I’ve ordered for my sons, they love the clothing and quality is great. Will order again. Thank you.
Super slow delivery times
Super slow delivery times, had to force a refund through my bank after receiving no reply from customer support
T shirt arrived on time and ok quality
After reading reviews was expecting no t shirt to even show up or for it to be dreadful. Suprised it arrived within a week of ordering. Cotton is soft and colour nice and bright. Transfer not greatest quality but for under 15 quid delivered its ok. Sizing does run on large side.
Would give 0 stars if I could
Would give 0 stars if I could ! Made order over ten days ago now . Sent two emails no reply. Absolutely rubbish company ! Went through my bank to get refund . Don’t bother don’t waste you time . They don’t care about their customers clearly .
Should get 0 stars
Should get 0 stars. No sign of order made 7 weeks ago no reply to emails texts or phone calls. Shouldn't be allowed to trade anymore clearly ripping customers off
Scam
Scam. Ordered 3 T-shirts, never arrived. No reply when I’ve contacted them. Escalated it to pay pal now. Do not buy!
Ordered 2 t-shirts on 23rd July
Ordered 2 t-shirts on 23rd July, still haven’t gotten my order. They’ve pestered me with offers and discount codes but can’t seem to reply to 1 of the 6 emails I’ve sent
AVOID THIS SCAM
Ordered a shirt online nearly a month…
Ordered a shirt online nearly a month ago . Order was confirmed then radio silence ,still don’t have the shirt . have emailed , contacted the Facebook page and rang the number provided and had nothing back . Awful awful service and will not be recommending to anyone , now having to claw my money back from this absolute scam of a company
poor quality service and products
I never received any order confirmation and when I finally did receive my order (several weeks later) the quality of the t-shirts was poor. The colour was nothing like the website suggested and when I tried to contact them, they never responded. I then rang them to discuss the issue and they said to put my issues into a text message which was also ignored.
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