Norstat Reviews 

3.459
•
TrustScore 1.5 uit 5

1,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Norstat lyver og sender uærlige beskeder på eBoks. Dags dato fik jeg, og mange andre, en besked på eBoks: "Du har ulæst post fra Norstat, som kræver din handling." Det er direkte løgn. Det v... Toon meer

Beoordeeld met 1 van de 5 sterren

Incredibly frustrating. Norstat are incapable of accurately estimating how long their surveys will take. You could be well over an hour into a "20 minute" survey and it tells you you're not eligible a... Toon meer

Beoordeeld met 1 van de 5 sterren

Blev ringet op 20.58 en onsdag aften - og tog telefonen, midt i en hyggelig aften i venners lag. Jeg når at sige “Ja det er Chris…” og så går telefonsælgeren i gang “Hej Jes… jeg ringer fra Norstat… o... Toon meer

Beoordeeld met 4 van de 5 sterren

Hej Jag har varit medlem i Norstat i många, många och tycker undersökningarna är intressanta, roliga, varierande och viktiga men jag undrar hur lottningen går till? Vinster till resepresentkort, Amaz... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Marktonderzoeker

Geschreven door het bedrijf

We are one of the leading data collectors for market research in Europe. Our mission is to deliver trustworthy data of the highest quality to enable well-informed analysis and decision-making. Using fair and transparent data gathering methods, an extensive international panel network and trusted relationship with respondents, we provide best-in-class data about any desired topic or target group. In our experience, insight seekers value quality and speed. Automatization of data collection ensures speed and efficiency, while robust quality assurance safeguards that our data is trustworthy. All our systems, processes and routines are in accordance with ESOMAR’s Code of Conduct. We support more than 1,800 market research firms, brands, media & advertising agencies, publishers, and consultancies across different industries to accelerate data driven processes and enable trusted research and insight.


Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 43% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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1,4

Alle reviews

(3.459)

31 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Exactly the same as the review below…

Exactly the same as the review below me. Up to £9.90, no problem getting there, and have been screened out of about 20 different surveys since then after entering in my age or location. They don't want you to withdraw. Very poor and a waste of time - Branded Surveys is much better and don't mess you around like this one.

28 september 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

If you haven't already please can you get in touch with us via our support email: support@panelbase.zendesk.com so we can address the issues you have mentioned above.

Kind regards,

The Panelbase Team

Beoordeeld met 1 van de 5 sterren

Panelbase - You should still pay people, even if they get screened out, here's why ...

Used to be good but recently been screened out of about 95% of recent surveys. The details I provide in the surveys perfectly match my profile details, I am not an active member of other survey sites either, so why am I even being invited to surveys if they are not a match for me?

I've even done 'screeners' that may as well have been actual paid surveys, they were at least a dozen pages long, and detailed enough to collect substantial data on me, beyond basic demographics, which I feel is wrong when I am not being compensated for this data I am giving up!

Users who get screened out, should still get a base pay, based on the length of the screener, at a rate of 2p per question, to discourage companies from using lengthy screeners as a way to harvest free data from your userbase (because let's face it, that's what most of these companies are probably doing, and it's fraudulent to allow this to continue without compensating people for their work).

24 september 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Clients do not pay Panelbase for any surveys that are screened out for any reason and are not recorded as complete at their end. This is why we cannot compensate panellists for screen outs. All information collected prior to any screen out is always deleted and never used by Panelbase or passed on to the client and this is to comply with MRS guidelines.

Beoordeeld met 1 van de 5 sterren

I can't understand why there are so…

I can't understand why there are so many positive reviews when I get screened out of so many surveys. Over the past 5 years I have earned an average of £26 per year.

3 september 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Hi LouLouBlack, thank you for taking the time to leave us a review on Trustpilot. If you are registered with other market research panels, as well as Panelbase, this could be the reason you are screening out of our surveys so often? This is one of the downsides of being a member of more than one panel, unfortunately, as we host around 90% of our surveys with other companies. If this is not the case then please contact our support team through Zendesk so that we can locate your account, check into why this keeps happening and, hopefully, get that resolved for you?

Beoordeeld met 2 van de 5 sterren

Too many screen-outs to be worth my…

Too many screen-outs to be worth my time, 13 of last 14 surveys have screened me out as not meeting the necessary criteria. Not sure what you have against middle aged men with a job? Surveys good when you aren't screened out but that's rare. I guess less screen outs with our surveys sites....

25 augustus 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

If you haven't already, please can you get in touch with us via our support email: support@panelbase.zendesk.com and we can look into this for you?

Kind regards,

The Panelbase Team

Beoordeeld met 5 van de 5 sterren

One of the best survey sites in my…

One of the best survey sites in my opinion. You can easily earn £20 per month and a lot more if you do the focus project daily. Customer service is very helpful and typically reply within a few hours and sort the issue out quite quickly. Would highly recommend.

20 augustus 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!

Kind regards

The Panelbase Team

Beoordeeld met 2 van de 5 sterren

What do I have to do to qualify for surveys??

I've been screened out of 25 of the last 27 surveys I've attempted. That is just ludicrous I'm afraid and I don't understand it. I'm giving it an extra star as some of the surveys are quite enjoyable. But I'm amazed at all the positive reviews to be honest!

29 juli 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

If you haven't already, please can you get in touch with us via our support email: support@panelbase.zendesk.com so we can address the issues you have mentioned above.

Regards
The Panelbase Team

Beoordeeld met 5 van de 5 sterren

Wow am glad to be here guys

23 juli 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat


Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!

Regards
The Panelbase Team

Beoordeeld met 5 van de 5 sterren

Excellent…

The withdrawal went through with the usual timescale, and I duly received my voucher which I will enjoy using. Thank you Panelbase for your continued efficiency.

22 juli 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!

Beoordeeld met 5 van de 5 sterren

A good place to earn.

This is a great way to voice your opinion and earn at the same time. Always interesting subject and good rewards. Well worth doing.

22 juli 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!

Beoordeeld met 4 van de 5 sterren

Nice little earners.

They send surveys regularly and when there is a clarification required a prompt and helpful response can be relied upon. The only real aggravation I've had related to a few longer multi part surveys that they subsequently denied all knowledge of or changed the settings to impossible to complete such as expiry dates before starting dates or deliberate time spacing that made them uncompleteable. But since I have little trust on the ephemeral nature of online work I'd saved enough screen captures that miraculously 'convinced' them within a few days so no loss to me but be prepared for such incidents.

16 juli 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Thank you for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support. With regards to the issues you mention, if these should arise do please get in touch via our support email: support@panelbase.zendesk.com and we will always look into them for you.
Regards
The Panelbase Team

Beoordeeld met 5 van de 5 sterren

Great service

Payment went through no issue at all. Does as it says on the tin! Good company, interesting surveys and it sticks to its word :)

16 juli 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Hi Alli

Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!

Kind regards
The Panelbase Team

Beoordeeld met 1 van de 5 sterren

I’m really sorry

I’m really sorry, but 95% of the surveys I get either just started or half way through and they shut me down as I’m not what they want. Was getting loads when I first joined get barely any now the only ones that go through are the minimal amount of money which I’ve not seen any of yet and never offered vouchers. I did this because I can no longer work due to illness as soon as I type that and my age in I’m shut down. Just give me my money I’m not bothering anymore

18 juni 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Hi Stephanie

If you haven't already please can you get in touch with us via our support email: support@panelbase.zendesk.com so we can address the issues you have mentioned above.

Regards
The Panelbase Team

Beoordeeld met 5 van de 5 sterren

great

it's actually good and they give you money or vouchers if you want so i can't complain

27 mei 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!

Regards,
The Panelbase Team

Beoordeeld met 5 van de 5 sterren

excellent survey site

excellent survey site, always have interesting surveys and the payout process is easy to use and really quick

7 mei 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!

Regards,
The Panelbase Team

Beoordeeld met 5 van de 5 sterren

This is a great survey site

This is a great survey site, it has interesting surveys and the rewards are fair, does not take long to earn a good reward and payment is always quick and easy.

6 mei 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!

Regards,
The Panelbase Team

Beoordeeld met 5 van de 5 sterren

Panelbase payment process very professional

Payment application process was quite straight forward and was paid as promised.

6 mei 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!

Regards,
The Panelbase Team

Beoordeeld met 5 van de 5 sterren

…Quick Banking!!

I have been with Panelbase for around three years now and they always furnish me with plenty of surveys, although my age of 73 does omit me from some.
I have quickly reached £60+ on my account which includes a £25 prize from one compiler. As always, Panelcare swiftly sent £50 to my Bank account.

6 mei 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!

Regards,
The Panelbase Team

Beoordeeld met 5 van de 5 sterren

Many thanks Panelbase for a speedy…

Many thanks Panelbase for a speedy redemption of my earnings from surveys!

6 mei 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!

Regards,
The Panelbase Team

Beoordeeld met 5 van de 5 sterren

What a wonderful survey site

What a wonderful survey site! Plenty of surveys to try, though I've only completed about half. But well paid.

6 mei 2021
Review zonder uitnodiging
Logo Norstat

Antwoord van Norstat

Thank you so much for your review of Panelbase. We are pleased to hear you are enjoying our survey site and we do appreciate your continued support!

Regards,
The Panelbase Team

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