Quick an easy to use, communication between them and myself was great. The sample itself was easy to sort, simple clear instructions !!
Bedrijf heeft geantwoord
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I already had a good idea of what my results would be, but NorthGene still impressed me. Everything was handled with care, super efficiently, and their communication was great throughout. Prices are r... Toon meer
Bedrijf heeft geantwoord
Good overall service....Only issue I have is that they claim to get your package a few days after it actually arrives, so not really a 24 hour turnaround.
Bedrijf heeft geantwoord
We test monthly and have found Northgene are always accommodating and very efficient. If only Royal Mail could be counted on for the same quality the whole experience would be flawless.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
NorthGene™ provides fast, accurate, and confidential DNA and Sexual Health testing. With 30 years of expertise, Ministry of Justice approval and ISO 17025 accreditation, we deliver reliable results for personal peace of mind and legal requirements. Whether you need a discreet at-home kit or a Ministry of Justice-approved report, our experts provide clarity when it matters most.
DNA Testing You Can Be Sure Of
Geschreven door het bedrijf
Contactgegevens
Deeside Industrial Park, CH5 2UA, Deeside, Verenigd Koninkrijk
- 0191 233 1414
- northgene@biofortuna.com
- northgene.co.uk
Next-Day Results Available
4,7
Uitstekend
135 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Great communication and simple
Quick an easy to use, communication between them and myself was great. The sample itself was easy to sort, simple clear instructions !!
20 april 2026
Review zonder uitnodiging
Antwoord van NorthGene™
Hi Benjamin,
Thanks so much for the lovely feedback! We’re pleased to hear everything was clear and easy to use.
Kind regards,
Business Manager - NorthGene™
Antwoord van NorthGene™
Hi Ian,
Thanks so much for your 5-star review! We're glad you had a smooth experience with us.
Kind regards,
Business Manager - NorthGene™
Antwoord van NorthGene™
Hi Gerard,
Thank you for your kind review! We’re glad you’re happy with the service.
Kind regards,
Business Manager - NorthGene™
Antwoord van NorthGene™
Hi Edouard,
Thanks so much for your review! We’re pleased to deliver fast and reliable testing.
Kind regards,
Business Manager - NorthGene™
Good overall service
Good overall service....Only issue I have is that they claim to get your package a few days after it actually arrives, so not really a 24 hour turnaround.
26 maart 2026
Antwoord van NorthGene™
Hey Gary,
Thank you for your feedback. For context, all samples are booked into the laboratory upon receipt and sent for processing immediately. The dates of sample receipt, testing and reporting are also included on our reports. Please can you email northgene@biofortuna.com to discuss further, as what you have stated does not align with our procedures.
Kind regards,
Business Manager - NorthGene™
We test monthly and have found…
We test monthly and have found Northgene are always accommodating and very efficient.
If only Royal Mail could be counted on for the same quality the whole experience would be flawless.
27 maart 2026
Antwoord van NorthGene™
Hi Jeremy,
Thanks so much for your lovely feedback and for testing with us regularly - it really means a lot! We’re glad to hear our team has been helpful and efficient and will pass this on to them.
Kind regards,
Business Manager - NorthGene™
Antwoord van NorthGene™
Hello,
Thank you for the 5-star review! We’re glad you found it efficient 😊
Kind regards,
Business Manager - NorthGene™
Antwoord van NorthGene™
Hello,
Thanks so much for your kind words! We’re really glad you found the process efficient and easy.
Kind regards,
Business Manager - NorthGene™
They are very fast to do the test and keeps you in the loop
Very good fast and keeps you in loop about the process.
1 april 2026
Antwoord van NorthGene™
Hi Richard,
Thanks for the great review! We’re glad you appreciated the speed and updates throughout.
Kind regards,
Business Manager - NorthGene™
Antwoord van NorthGene™
Hi Paula,
Thank you for the lovely feedback! We’re glad you were happy with the service and turnaround time.
Kind regards,
Business Manager - NorthGene™
Easy fast result highly recommend 5*
30 maart 2026
Antwoord van NorthGene™
Hi Jordo,
Thank you for the fantastic review! We really appreciate your recommendation.
Kind regards,
Business Manager - NorthGene™
Antwoord van NorthGene™
Hi Alex,
Thank you so much for your kind words! We're really glad to hear you had a great experience with our team and will pass this feedback onto them.
Kind regards,
Business Manager - NorthGene™
Overall great experience using this…
Overall great experience using this company easy to do quick results
9 maart 2026
Antwoord van NorthGene™
Hi Paris,
Thank you so much for the 5-star review! We’re really glad you found the process easy.
Kind regards,
Business Manager - NorthGene™
Fantastic kept me informed all way…
Fantastic kept me informed all way through the process and fast rests thankyou so much
16 maart 2026
Antwoord van NorthGene™
Hi Angela,
Thank you for the kind review - we're so pleased that we were able to help. We will pass your feedback on to our team.
Kind regards,
Business Manager - NorthGene™
Antwoord van NorthGene™
Hi Ian,
Thank you for the 5-star review! We will pass your feedback on to our team.
Kind regards,
Business Manager - NorthGene™
Antwoord van NorthGene™
Hi Roxy,
Thank you for your kind review! We're really pleased to hear that you recommend our services, and will pass on your feedback to our team.
Kind regards,
Business Manager - NorthGene™
Had to ask for my results 4 times and…
Had to ask for my results 4 times and still only got half the results back. Have emailed again but the email bounced back. Don’t bother
11 maart 2026
Antwoord van NorthGene™
Hi Murray,
Thank you for your feedback. All results were issued to you via email within the specified time frames. If you'd like to give us a call on 0191 233 1414, and we can talk through how to open these results on the device you are using.
Kind regards,
Business Manager - NorthGene™
Antwoord van NorthGene™
Hello,
Thank you for the 5-star review and your feedback - we will pass this on to our team.
Kind regards,
Business Manager - NorthGene™
Really good
Really good, would definitely recommend, the communication and timescales were amazing!
9 maart 2026
Antwoord van NorthGene™
Hi Becci,
Thanks so much for your recommendation! We're so pleased you had such a positive experience with us.
Kind regards,
Business Manager - NorthGene™
Great reliable service
17 maart 2026
Antwoord van NorthGene™
Hi Richard,
Thank you for your feedback! We’re pleased to hear you found our service reliable.
Kind regards,
Business Manager - NorthGene™
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