Notaryonline Reviews 

33
TrustScore 3 uit 5

3,2

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Beoordeeld met 5 van de 5 sterren

Very helpful service to have available! We urgently needed a notarisation service over the weekend when everything was closed and we were able to find this online service that responded immediately wi... Toon meer

Beoordeeld met 5 van de 5 sterren

My wife and I got married in Portugal many years ago and we just recently learned that we needed our marriage certificate apostilled to fulfill requirements for plans we had made. We knew we would nee... Toon meer

Beoordeeld met 1 van de 5 sterren

Avoid at all costs, they vanished after I placed my order. It has been weeks, I have been requested through email and whatsapp messages to get my documents mailed but nobody bothered to reply. Terribl... Toon meer

Beoordeeld met 1 van de 5 sterren

NOT TO BE TRUSTED!!! I paid 168 Euros for a translation on 3.10.2025 Did not receive anything in two months. They claim system error for not delivering a month later. After that, NO more COM... Toon meer

Bedrijfsgegevens

  1. Juridische dienstverlening
  2. Immigratieadvocaat
  3. Advocaat
  4. Bureau Rechtsbijstand
  5. Notaris Openbaar
  6. Visaconsultant

Geschreven door het bedrijf

At NotaryOnline, we are dedicated to providing comprehensive notarial, legal, and business services tailored to individuals, expats, and businesses in Portugal. Whether you need document notarization, visa assistance, company incorporation, or residency consultation, our team of experienced professionals ensures a smooth and legally compliant process. Comprehensive Notarial & Legal Services Our platform offers fast, secure, and efficient notarial services, including: ✅ Signature Notarization – Authenticate legal documents quickly and remotely. ✅ Apostille & Document Legalization – Get your documents legally recognized worldwide. ✅ Certified True Copies – Obtain legally valid duplicates of your important documents. ✅ Notarial Translation – Ensure accurate, certified translations for legal compliance. ✅ Power of Attorney Notarization – Assign legal representation effortlessly. Expert Business & Financial Services Whether you're an entrepreneur, freelancer, or corporate entity, we offer business support services to help you establish and grow in Portugal: ✅ Company Incorporation – Hassle-free registration for startups and businesses. ✅ Freelancer Setup (Self-Employment) – Assistance in registering as a freelancer in Portugal. ✅ NIF & NISS Registration – Get your Portuguese tax number (NIF) and social security number (NISS) online. ✅ Opening a Portuguese Bank Account – Guidance for expats and businesses in setting up bank accounts in Portugal. ✅ Non-Habitual Resident (NHR) Consultation – Tax benefits consultation for NHR applicants. Immigration & Citizenship Assistance We provide tailored visa and residency support, ensuring a stress-free process for expats, professionals, and families: ✅ Visa Support – Assistance with various visa types (D7, Digital Nomad, Golden Visa, Student Visa, etc.). ✅ Residency Permit Assistance – Help with obtaining legal residency in Portugal. ✅ Portuguese Citizenship Consultation – Guidance on eligibility and application for citizenship. At NotaryOnline, we prioritize efficiency, transparency, and legal accuracy, making complex processes simpler for individuals and businesses. Whether you're moving to Portugal, starting a business, or handling legal matters, we ensure seamless support from start to finish. 📍 Get started today! Contact us at info@notaryonline.pt or visit www.notaryonline.pt for expert assistance.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

33 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,2

Alle reviews

(33)

20 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very helpful service to have available

Very helpful service to have available! We urgently needed a notarisation service over the weekend when everything was closed and we were able to find this online service that responded immediately with the notarised document! Much more expensive than a regular notary but well worth the money if you need an urgent document and that too without leaving home. Great service as well, highly recommended

15 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My wife and I got married in Portugal…

My wife and I got married in Portugal many years ago and we just recently learned that we needed our marriage certificate apostilled to fulfill requirements for plans we had made. We knew we would need this service but had not considered the implication of the logistics of doing this while in Canada. As soon as we contacted Notary Online, we felt reassured that we would get the help we needed. They made the whole process very easy and it was very quick too. Great service and clear communications during all our interactions. Highly recommend!

31 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid at all costs

Avoid at all costs, they vanished after I placed my order. It has been weeks, I have been requested through email and whatsapp messages to get my documents mailed but nobody bothered to reply. Terrible service.

18 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I really apreciated the fast response…

I really apreciated the fast response to all my questions and the professional way they handle my request. I needed several portuguese documents to be apostilled for residency foreign application and they just helped me more than i expected. Thanks team!

25 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast, Affordable, and Excellent Service

I requested two signature recognition certificates with apostille, and within 48 hours I had the documents on my side. I looked into several services, and this one definitely exceeded expectations in both price and quality. I highly recommend it.

7 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I do not recommend this service

I do not recommend this service based on my experience.
The certified document I initially received contained a clear error (incorrect date: 2028 instead of 2018), which made it unusable. I reported this on April 3rd.
I then sent multiple follow-up emails (April 9th, 13th, and 15th) without receiving any timely response. I was later told via WhatsApp that their emails were not being delivered due to a server issue on their side, but this was never proactively communicated to me.
Communication moved to WhatsApp, where I was informed on April 15th that the corrected documents would be resent. As of April 17th, this had still not happened.
Overall, this involved a material error, lack of response to repeated follow-ups, and failure to meet a stated deadline. The service was not reliable and caused unnecessary delays.
I have requested a full refund and am currently awaiting resolution.

17 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Still attempting to receive a full…

Still attempting to receive a full refund for services not rendered. All paperwork submitted and accepted by NotaryOnline. But no refund after almost one month. Avoid this company and its poor service. They have no conception of how a company should deal with clients, nor any idea of professionalism. I suppose the next step is legal intervention.

9 maart 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Delivered

They delivered as promised. I would have given 5 stars but their communication could improve.

7 maart 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

No timely feedback

I'm changing my review as the company refunded me.

Paid for notarization service online and uploaded documents on 29 Dec 2025. A week later we still haven't heard from them and thus we asked for a refund. We had a deadline from AIMA to provide a notarised document. However, this email/request also went unanswered. Until I posted a bad review here, as I thought it was a scam.

After the company's response on my review, we emailed a refund request again, which was honoured. If you only have a week or two to get a document notarised, I would not advise using this company. And I would advise following up with them daily otherwise your request could get lost.

29 december 2025
Review zonder uitnodiging
Logo Notaryonline

Antwoord van Notaryonline

Dear Lisha,

We are genuinely concerned to read your review and sincerely sorry that your experience has led you to feel this way. At NotaryOnline, we always strive to deliver our services on time and communicate clearly with every client. However, we understand that sometimes things do not go as planned, and for that, we truly apologize.

Please allow us to clarify: NotaryOnline is a fully legitimate, registered business operating in Portugal. We take every client's trust seriously, and we have proudly served hundreds of clients who have left honest feedback reflecting their positive experiences.

That said, we are unable to locate your request or payment in our system based on the details provided in your review. There is a possibility that your emails went to our spam folder, or that our responses were not delivered to you due to a technical issue on either side. We take these matters very seriously and want to investigate this fully.

We kindly ask you to contact us directly at info@notaryonline.pt with:

The email address used for your request

A copy of your payment receipt

The document you uploaded

Once we receive these details, we will:

Immediately trace your order

If payment was received, process your notarization urgently and free of charge

Provide a full refund immediately if you prefer

We genuinely want to understand what happened and make things right. Please give us the opportunity to help you.

Sincerely,
The NotaryOnline Team

Beoordeeld met 1 van de 5 sterren

Do not use!

They did not respond! They took my money and did not coming back to me. Stay away! I am very disappointed with this service.

5 februari 2026
Review zonder uitnodiging
Logo Notaryonline

Antwoord van Notaryonline

Dear Querisha,

We are genuinely concerned to read your review and sincerely sorry that your experience has led you to feel this way. At NotaryOnline, we always strive to deliver our services on time and communicate clearly with every client. However, we understand that sometimes things do not go as planned, and for that, we truly apologize.

Please allow us to clarify: NotaryOnline is a fully legitimate, registered business operating in Portugal. We take every client's trust seriously, and we have proudly served hundreds of clients who have left honest feedback reflecting their positive experiences.

That said, we are unable to locate your request or payment in our system based on the details provided in your review. There is a possibility that your emails went to our spam folder, or that our responses were not delivered to you due to a technical issue on either side. We take these matters very seriously and want to investigate this fully.

We kindly ask you to contact us directly at info@notaryonline.pt with:

The email address used for your request

A copy of your payment receipt

The document you uploaded

Once we receive these details, we will:

Immediately trace your order

If payment was received, process your notarization urgently and free of charge

Provide a full refund immediately if you prefer

We genuinely want to understand what happened and make things right. Please give us the opportunity to help you.

Sincerely,
The NotaryOnline Team

Beoordeeld met 1 van de 5 sterren

MI ESPOSO CONTRATO EL SERVICIO EL 12 DE…

MI ESPOSO CONTRATO EL SERVICIO EL 12 DE DICIEMBRE PAGANDO 79 EUROS EN BASE A LO CONVERSADO CON SARA SANTOS QUIEN ENTIENDO ES LA UNICA QUE ATIENDE, NOS ESTAFARON CON EL TRAMITE DEL NIF, SE ENVIARO CORREOS PARA REEMBOLSO Y NO CONTESTAN NI REEMBOLSAN EL DINERO!

ESTAFA TOTAL!

12 december 2025
Review zonder uitnodiging
Logo Notaryonline

Antwoord van Notaryonline

Dear Andrea,

We are genuinely concerned to read your review and sincerely sorry that your experience has led you to feel this way. At NotaryOnline, we always strive to deliver our services on time and communicate clearly with every client. However, we understand that sometimes things do not go as planned, and for that, we truly apologize.

Please allow us to clarify: NotaryOnline is a fully legitimate, registered business operating in Portugal. We take every client's trust seriously, and we have proudly served hundreds of clients who have left honest feedback reflecting their positive experiences.

That said, we are unable to locate your request or payment in our system based on the details provided in your review. There is a possibility that your emails went to our spam folder, or that our responses were not delivered to you due to a technical issue on either side. We take these matters very seriously and want to investigate this fully.

We kindly ask you to contact us directly at info@notaryonline.pt with:

The email address used for your request

A copy of your payment receipt

The document you uploaded

Once we receive these details, we will:

Immediately trace your order

If payment was received, process your notarization urgently and free of charge

Provide a full refund immediately if you prefer

We genuinely want to understand what happened and make things right. Please give us the opportunity to help you.

Sincerely,
The NotaryOnline Team

Beoordeeld met 1 van de 5 sterren

They scammed me

They scammed me. Paid upfront to get a NIF for our company and still waiting. After 1000 mails they ghosted me, not happy with them.

10 december 2025
Review zonder uitnodiging
Logo Notaryonline

Antwoord van Notaryonline

Dear Ruben,

We are genuinely concerned to read your review and sincerely sorry that your experience has led you to feel this way. At NotaryOnline, we always strive to deliver our services on time and communicate clearly with every client. However, we understand that sometimes things do not go as planned, and for that, we truly apologize.

Please allow us to clarify: NotaryOnline is a fully legitimate, registered business operating in Portugal. We take every client's trust seriously, and we have proudly served hundreds of clients who have left honest feedback reflecting their positive experiences.

That said, we are unable to locate your request or payment in our system based on the details provided in your review. There is a possibility that your emails went to our spam folder, or that our responses were not delivered to you due to a technical issue on either side. We take these matters very seriously and want to investigate this fully.

We kindly ask you to contact us directly at info@notaryonline.pt with:

The email address used for your request

A copy of your payment receipt

The document you uploaded

Once we receive these details, we will:

Immediately trace your order

If payment was received, process your notarization urgently and free of charge

Provide a full refund immediately if you prefer

We genuinely want to understand what happened and make things right. Please give us the opportunity to help you.

Sincerely,
The NotaryOnline Team

Beoordeeld met 1 van de 5 sterren

NISS APPLICATION SCAM

On 8th January, I ordered NISS through notaryonline.pt and paid 109 euro. I received an email that mentioned "We’ll send you a secure link to verify your identity and upload the required documents. " But I never received the link, I believed it was a scam . So I would like to send a message to everyone: don't become a fool like me and get scammed by them. I also requested a refund but they never replied to my email.

8 januari 2026
Review zonder uitnodiging
Logo Notaryonline

Antwoord van Notaryonline

Dear Mohammad,

We are genuinely concerned to read your review and sincerely sorry that your experience has led you to feel this way. We are sorry for the delayed response here as well. At NotaryOnline, we always strive to deliver our services on time and communicate clearly with every client. However, we understand that sometimes things do not go as planned, and for that, we truly apologize.

Please allow us to clarify: NotaryOnline is a fully legitimate, registered business operating in Portugal. We take every client's trust seriously, and we have proudly served hundreds of clients who have left honest feedback reflecting their positive experiences.

That said, we are unable to locate your request or payment in our system based on the details provided in your review. There is a possibility that your emails went to our spam folder, or that our responses were not delivered to you due to a technical issue on either side. We take these matters very seriously and want to investigate this fully.

We kindly ask you to contact us directly at info@notaryonline.pt with:

The email address used for your request

A copy of your payment receipt

The document you uploaded

Once we receive these details, we will:

Immediately trace your order

If payment was received, process your notarization urgently and free of charge

Provide a full refund immediately if you prefer

We genuinely want to understand what happened and make things right. Please give us the opportunity to help you.

Sincerely,
The NotaryOnline Team

Beoordeeld met 1 van de 5 sterren

Completely missed my deadline because of them

I had a strict deadline for my documents to be done.

Sara told me they were easy to obtain and could do it within days.

3 weeks have gone by, I have fully MISSED my deadline, with no update and no refund.

Worst part is, I have multiple friends needing to do the NHR tax regime, and would have gladly referred all of them to this agency, had they done a good job...

Do not recommend at all.

3 december 2025
Review zonder uitnodiging
Logo Notaryonline

Antwoord van Notaryonline

Dear Fonti,

We are genuinely concerned to read your review and sincerely sorry that your experience has led you to feel this way. We are sorry for the delayed response here as well. At NotaryOnline, we always strive to deliver our services on time and communicate clearly with every client. However, we understand that sometimes things do not go as planned, and for that, we truly apologize.

Please allow us to clarify: NotaryOnline is a fully legitimate, registered business operating in Portugal. We take every client's trust seriously, and we have proudly served hundreds of clients who have left honest feedback reflecting their positive experiences.

That said, we are unable to locate your request or payment in our system based on the details provided in your review. There is a possibility that your emails went to our spam folder, or that our responses were not delivered to you due to a technical issue on either side. We take these matters very seriously and want to investigate this fully.

We kindly ask you to contact us directly at info@notaryonline.pt with:

The email address used for your request

A copy of your payment receipt

The document you uploaded

Once we receive these details, we will:

Immediately trace your order

If payment was received, process your notarization urgently and free of charge

Provide a full refund immediately if you prefer

We genuinely want to understand what happened and make things right. Please give us the opportunity to help you.

Sincerely,
The NotaryOnline Team

Beoordeeld met 5 van de 5 sterren

Excellent speedy service

The NotaryOnline team really came through for a super last minute notarization request which they managed to process within two hours of my request. They were lovely and so gracious to address the urgent nature of my request. Thank you to the team for such wonderful service!

16 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM!!!

NOT TO BE TRUSTED!!!

I paid 168 Euros for a translation on 3.10.2025
Did not receive anything in two months.
They claim system error for not delivering a month later.
After that, NO more COMMUNICATION.

Requested Refund on 2.12.2025
NO OTHER OPTION TO CONTACT THEM.
NO RESPONSE!

15 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

NÃO CUMPREM O QUE PROMETEM - FALTA DE COMPROMETIMENTO

Eu fiz uma solicitação de uma tradução certificada simples no dia 25/09 de 2025, efetuei o pagamento.

No dia 28/09 enviei um e-mail questionando algum parecer, pois não havia recebido nenhuma confirmação sequer.

No dia 01/10 recebo a resposta de que o documento estava pronto, mas que para ser liberado seria necessário uma cópia do meu passaporte, ou seja, se eu não tivesse enviado um e-mail cobrando um parecer, possivelmente estaria sem a cópia digital até hoje.

Hoje, dia 15/10 - 20 dias depois após inúmeros contatos por e-mail, ainda não recebi o documento original físico no endereço que foi passado. Estou com um processo pendente que exige extrema urgência, e não objetive nenhum retorno da empresa.

NÃO RECOMENDO! Falta de comprometimento, falta de atenção com o cliente, eles não se importam em cumprir prazos e não respondem e-mail. Estou muito aflita por que a falta desse documento pode fazer com que eu perca todo o meu processo até agora. Um absurdo uma empresa prestar serviços dessa forma.

Hoje, dia 03-11 Quase 1 mês e meio depois, sigo sem nenhum parecer da empresa. NÃO RESPONDEM E-MAILS, e não dão nenhum parecer sobre o documento. Eu acabei de perder o processo de nacionalidade todo que havia iniciado por falta desse documento, e entrarei com um processo judicial contra essa empresa.

15 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Service not delivered after 2 months - unresponsive to refund request

I purchased the remote bank account opening service on July 24th. It has been almost 2 months now and I still have not received it. They have been very slow in their communication with me - I had to hound them for any updates and still they were vague and dismissive most of the time. 7 weeks ago I asked for proof of payment/receipt and they said they would send it. Never did.

I've now requested a full refund from them and I still have not received a response.

17 september 2025
Review zonder uitnodiging

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