Banner for Oak & Hyde

Oak & Hyde Reviews 

494
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Just received my first pair of women’s boots from Oak & Hyde and I’m really impressed. Delivery was fast, the boots were beautifully packaged within the box, and the quality is fantastic. My feet a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Website experience smooth. Photos of shoe at different angles helped secure my choice. Ordering was straight forward. Expected date of delivery given. Shoes arrived well packaged and in its... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Beautiful boots! I cannot believe the quality for the price! They look amazing and fit like a glove. Soft leather, exquisitely made.....So happy with them. Super fast delivery too 👍

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Boots look great and good fit around the calves. However the zip doesn’t go all the way to the sole making it a bit difficult to get on (even with loose laces). Heels rubbed slightly on first wear but... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schoenenwinkel
  2. Laarzenwinkel
  3. Lederwarenfabrikant
  4. Lederwarenwinkel

Geschreven door het bedrijf

Our brand is built on a passion for leather footwear, exceptional craftsmanship, and outstanding customer care. We carefully create premium boots, shoes, sandals, and clogs that combine style with everyday comfort, creating collections designed to be worn and loved for years to come. We believe leather footwear should be accessible without compromising on quality, craftsmanship, or style. Our mission is to create beautifully made leather footwear that offers lasting comfort, durability, and timeless appeal at an affordable price Proudly made in Portugal and Spain, our footwear is crafted using high-quality materials, including premium leather uppers that offer durability, comfort, and a beautiful finish. By working with trusted European manufacturers, we ensure every pair meets the highest standards of quality and workmanship. Alongside our classic collections, we offer a dedicated barefoot range made in Portugal, designed to support natural movement and promote healthy foot function. Featuring flexible soles, spacious toe boxes, and zero drop designs, these styles allow your feet to move as nature intended without compromising on style. At the heart of our brand are values of customer satisfaction, quality and affordability. We believe great footwear should deliver both exceptional performance and excellent value for money. From the products we select to the service we provide, every decision is guided by our commitment to helping customers find comfortable, beautifully made footwear they can rely on season after season. Timeless design, European craftsmanship, premium leathers and genuine care define everything we do.

Quick Despatch and Free UK Returns

Free UK Returns

All orders are despatched within 1 working day via a tracked and insured service. Free UK returns with Royal Mail tracked 48. All returns processed within 2 working days of arriving with us.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

494 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(494)

285 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Nice little boots

Really well made, nice boots. Sizing came up a tad small but ok for summer as I won't be wearing thick socks. Great quality leather.

18 mei 2026
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi Rachel

Thank you for your review, it is great to hear you like the boots. I am sorry to hear they came up a little small, we do offer a 30 refund policy on unworn items if you do decide you would like a larger size :)

Beoordeeld met 5 van de 5 sterren

High-quality boots and a great company!

I bought some cowboy boots from Oak and Hyde a year ago and I absolutely love them! They are extremely well-made and they fit perfectly, they are very comfortable and the leather is extremely good quality. This company are amazing, my daughter loved my boots so much she wanted some, but I bought the wrong size, the country festival is in two days so I ordered the correct size on the next day delivery and called them to check their returns policy, I spoke to Charlotte who was great and said it really isn’t a problem. I can just return the size that she doesn’t want for a full refund. There are not many companies you can trust these days so it’s refreshing to deal with a company you can actually speak to. I recommend them 100%.

29 juli 2026
Review zonder uitnodiging
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi Jakki

Thank you for your lovely review, I am so pleased to hear you love your boots. It is also fantastic to hear you have been happy with the customer service received from Charlotte, she will be delighted to hear this. :)

Thank you for your support of our brand, we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Gorgeous and comfortable Daisy sandals

Gorgeous and comfortable Daisy sandals.
Absolutely top quality and so very comfortable.
Easily worth twice the price
Extremely happy customer

27 juli 2026
Review zonder uitnodiging
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi Mel

Thank you for your lovely review, it is fantastic to hear you are happy with your new Daisy sandals :)

Beoordeeld met 5 van de 5 sterren

Fantastic barefoot trainers

Fantastic barefoot trainers. Wide toe box for my feet & really flexible. Sole is nice & thin so I get great groundfeel. Wish there was more colours

17 juli 2026
Review zonder uitnodiging
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi Pam

Thank you for you review, it is great to hear you are happy with your new barefoot trainers :)

Beoordeeld met 1 van de 5 sterren

The soles are so thin and flexible that…

The soles are so thin and flexible that you feel every uneven surface or stone as you walk

23 juli 2026
Review zonder uitnodiging
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi Tim,

We are sorry to hear that you are disappointed with your purchase.

Barefoot footwear is intentionally designed with a thin, highly flexible outsole, allowing the wearer to feel more of the ground beneath their feet and move more naturally. This does mean that uneven surfaces and stones will feel more noticeable than they would in conventional footwear with a thicker, more cushioned sole.

We do our best to make this clear by identifying each barefoot style within the product title and description on our website, and detail tabs that outline the benefits of barefoot and how to transition into barefoot shoes.

However, we understand this type of footwear may not be suitable for you. Provided the shoes are in their original, unworn condition (with the original packaging etc.) and have not been worn outside, you are welcome to return them free of charge for a full refund.

We hope this helps explain the design and intended feel of the shoes.

Best wishes,
Oak & Hyde

Beoordeeld met 4 van de 5 sterren

Nice sandals apart from the buckle

No problems really arrived in good time. The only thing that I found was the buckle is a bit difficult to do up, but that just might be me. Other than that quite pleased with them.

26 juni 2026
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi

Thank you for your review, it is great to hear you are pleased with the sandals overall. In our experience, the leather softens with wear which helps with buckle use. :)

Beoordeeld met 5 van de 5 sterren

A very positive experience

Customer care really helpful when incorrect size was selected in error when ordering. The order was changed immediately and the correct size dispatched.

25 juni 2026
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi

Thank you for your review, I am pleased to hear you have been happy with the customer service received :)

Beoordeeld met 5 van de 5 sterren

Brilliant customer service

Sized down as advised online and the shoes were too small. Customer service was amazing, as soon as I purchased the second pair I was refunded the delivery charge.
Shoes are lovely, rubbed at the ankle initially but have now softened. Comfortable, smart shoes for work. Very happy.

22 juni 2026
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi Olivia

Thank you for your review, I am sorry to hear the shoes purchased first time round were to small. I am pleased to hear you were happy with the customer service received. I am sorry to hear you experienced rubbing initially. The beauty of leather is that once is has been worn in, it softens and moulds to the natural shape of your foot giving a comfortable fit. I am pleased to hear these are comfortable for you and you are happy with them :)

Beoordeeld met 4 van de 5 sterren

The sandels ae lovely

The sandels ae lovely - fitted well and very comfortable, but the buckle broke - twice. However, I have been contacted by Oake and Hyde to explain how the issue happened, what they are doing about it and offering me a free return and repair. I think this is very fair...

29 juni 2026
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi Sian,

Thank you for your review.

You are completely right to be disappointed.

One broken buckle would have been frustrating enough, but for the replacement pair to fail in exactly the same way is simply not good enough, and we are genuinely sorry.

We want to be completely honest about what has happened. We have recently identified a production issue affecting a small batch of our Wisteria sandals. During manufacture, too much pressure was applied on the buckles when attaching the uppers to the outsoles which has unfortunately left a small number of them unreliable. Unfortunately, the affected pairs are mixed among the rest of our Wisteria stock and visually the buckles appear fine, so there is no reliable way for us to identify them before a problem occurs. Please accept our sincere apologies for this.

We have now addressed this with the factory so this issue will not occur again in the future, we have also ordered replacement buckles. Any customer whose Wisteria sandals suffer the same fault will be able to return them to us free of charge for a professional repair or full refund.

Owning a footwear brand means owning the problems as well as the successes, and we hold our hands up here. Since taking on Oak & Hyde, we have learned a great deal about the challenges involved in producing genuinely good quality footwear. This has been a difficult lesson, but our responsibility is to put it right, learn from it and make sure we come back with a proper solution rather than an excuse.

We completely understand your review Sian. We only hope our honesty and the steps we are taking will give us the chance to earn back your trust.

I have also sent you an email directly so we can arrange a free return and put this right for you.

Kind regards,
Emma - Oak & Hyde Owner

Beoordeeld met 5 van de 5 sterren

Brilliant service fast delivery and…

Brilliant service fast delivery and quick refund as I bought a few different sizes as I wasn’t sure on sizing as I hadn’t bought from you before. Absolutely for shoes and a fraction of the price for shoes that are almost identical to a very well known and very expensive brand

1 juli 2026
Review zonder uitnodiging
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi Penny

Thank you for your review, it is great to hear you were happy with the service and the shoes :)

Beoordeeld met 5 van de 5 sterren

Sandles

Great product. Ordered by a recommendation by my sister. Bought 2 pairs, comfy sturdy, great price. Would definitely buy again

19 juni 2026
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi Lesley

Thank you for your review, it is great to hear you are happy with your purchase and the price. :)

Beoordeeld met 5 van de 5 sterren

Boots are so nice I bought a second pair!

The boots are lovely - great quality leather and super comfy. Arrived nicely packaged, much better than many more expensive brands.

1 juni 2026
Review zonder uitnodiging
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi Emmy

Thank you for your review, it is fantastic to hear you are happy with your boots and the quality :)

Beoordeeld met 5 van de 5 sterren

Lovely sandals

Lovely sandals. The quality is amazing and very comfy. Glad I didn't size down though

26 juni 2026
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi Karen

Thank you for your review, it is great to hear you like your new sandals and are happy with the comfort and quality. :)

Beoordeeld met 5 van de 5 sterren

excellent was a bit weary as alway…

excellent was a bit weary as alway bought birkenstocks, but your amazing such a good fit will definately be buying more

25 juni 2026
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi

Thank you for your review, it is fantastic to hear you are happy with your purchase and fit :)

Beoordeeld met 5 van de 5 sterren

I’ve now got 2 pairs of the Savanna 2

I’ve now got 2 pairs of the Savanna 2
They are the most comfortable sandals I own. The fit is great and no slipping out of sandal. No rubbing they are like wearing slippers. Lovely soft leather. Delivery was fast.

3 juli 2026
Review zonder uitnodiging
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi Amanda

Thank you for your review, it is fantastic to hear you are happy with your sandals and the service and great to hear you love them so much you now have two pairs :)

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, trainers are perfect. Will be ordering from Oak & Hyde again.

24 juni 2026
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi Sharon

Thank you for your review, it is great to hear you are happy with both the delivery speed and your trainers :)

Beoordeeld met 5 van de 5 sterren

Wonderful boots

Wonderful company to deal with. I had a problem with my boots, they were replaced by return. The boots themselves are so comfortable they did not really need breaking in, I’m really pleased with them 🤗

30 juni 2026
Review zonder uitnodiging
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi Samantha

Thank you for your review, I am very sorry to hear you had a problem with your boots, I am pleased to hear we managed to resolve this promptly for you and it is great to hear you are happy with the replacement :)

Beoordeeld met 5 van de 5 sterren

Great service

Easy to order, first pair didn't fit so ordered the next size and sent the original pair back - this was quick and easy and the refund arrived within a couple of days. Lovely sandals, great quality, nice designs - will definitely order in the future

27 juni 2026
Review zonder uitnodiging
Logo Oak & Hyde

Antwoord van Oak & Hyde

Hi Jane

Thank you for your review, sorry to hear the first pair did not fit, I am pleased to hear you found our returns process easy and are happy with the new sandals :)

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer